Shahjada

wpdm pro using wp’s native uplaod library, so if uploads stuck it could be something with your server or internet conn. wpdm pro add 10 digit prefix only when a files with same name edit in /download-manager-files/ dir.

please delete wpdm slider ( wpdm-sliders ) add-on, which is not necessary anymore as slider already added with extended short-code add-on

please give me your url to check. if you looking for image button, you need to use this add-on http://www.wpdownloadmanager.com/download/wpdm-image-button/

sorry for delay, license key is unlocked now.

@Jeaneve, in case of kathryn@kea-hr.co.uk, issue was causing by custom field add-on, as the add-on was not compatible with wpdm pro v4, and we disabled it, anyhow it is already compatible, so if you are still using old version the the add-on please download again to get the latest version.

please go to your order details page to get the latest version 4.0.6.

thanks for appropriation. but, extremely sorry that, there are lots of hooks, but all of those are for adding more options and there is no easy option yet to disable specific feature, need to do that editing html files for now, but we have plan to add the options to show hide features from wpdm pro in future update.

extremely sorry, still not very clear to me, may you please give me temporary login info and the url where I can check the issue, in a private reply.

please update to v4.0.6, the option is there now 🙂

upload all files in a dir using ftp, then create a csv import file to import all files at a time. please follow the sample.csv file format attached in bulk import section. to display single specific category you need to use [wpdm_tree category=”category-slug”]

yes, please update to v4.0.6

please give me a temporary wp-admin login info in a private reply to check your issue

ok now, fixed.
Issue was with non-ascii dir name. So I added utf8_decode in process.php, updated fles attached with this message for reference. Anyhow the fix will be included with next update.

please download again to get the latest version v4.0.6

simply add [file_list] tag with the page template to add individual download option.

@ebisbal, then please give me a temporary wp-admin login info here in a private reply. i’ll check your issue

either your server is in its quota limit or /wp-content/uploads/download-manager-files/ dir is not writable , but as you already uploaded 5 items successfully, please check your server space limit.

@makimk, sorry for unexpected delay, but we try our best to answer all support request within 24 hours. btw, when @hgm replied you, he didn’t do that for payment, he did it because he has a noble mind to help others.

@hgm, many thanks 🙂

sorry for the issue, we update the add-on but missed to update link in all add-on pack. anyhow you can download now.

here:

it is because “Hide Everything” settings. its hiding complete package info but still showing the block, anyhow I applied hide download link option so that page shows regular, anyhow we upgraded the query to skip packages without access for “Hide Everything” settings, update coming within next few hours.

not clear, may you please explain little more.

please unzip Download-Manager-Pro-v4.0.5.zip , there you will see 3 zips, install download-manager-4.0.5.zip and then wpdm-m24x.zip

data imported, but you may need to change short-codes anywhere you used. as now wpdm pro v4 using custom post and so why after migrating data ids are changed.

it could be other plugin causing the issue, please try disabling other plugin to detect the plugin which one is causing the issue