Shahjada

Manage your purchases, downloads, and account settings

Forum Replies Created

Viewing 25 posts - 6,351 through 6,375 (of 15,655 total)
Oct 30, 2015 at 1:25 pm
#36082
Keymaster
Shahjada
Staff OP

Sorry for delays, the problem is actually with your theme, I tested it activating ” Twenty Eleven ” and no 404 issue there.

Oct 26, 2015 at 7:42 am
#35931
Keymaster
Shahjada
Staff OP

Sorry for the delay, somehow I missed your reply. However, I just tried to login, but looks like your server is blocking my IP when trying to access to wp-admin.

Oct 26, 2015 at 7:41 am
#35930
Keymaster
Shahjada
Staff OP

Sorry for the delay, somehow I missed your reply. However, I just tried to login, but looks like your server is blocking my IP when trying to access to wp-admin.

Oct 26, 2015 at 7:38 am
#35929
Keymaster
Shahjada
Staff OP

Sorry for your inconvenience. Please try now http://www.wpdownloadmanager.com/download/wpdm-image-button/ .

Oct 24, 2015 at 11:11 am
#35900
Keymaster
Shahjada
Staff OP

Yes, you can see that also from Package vs User stats

Oct 24, 2015 at 11:10 am
#35899
Oct 22, 2015 at 11:07 pm
#35843
Keymaster
Shahjada
Staff OP

There are some js errors in your site, which causing this issue, may you please try disabling other plugins. However, you should update to v4.4, lots the improvement and fixed there http://www.wpdownloadmanager.com/wordpress-download-manager-change-log/

Or please give me temporary admin  login info to check it in details.

Oct 22, 2015 at 10:51 pm
#35841
Keymaster
Shahjada
Staff OP

Probably a css/js conflict, Please use [download_link_popup] instead of [download_link] in that link template

Oct 21, 2015 at 8:30 pm
#35781
Keymaster
Shahjada
Staff OP

Please give me temporary wp-admin login info in a private reply to check

Oct 21, 2015 at 8:28 pm
#35780
Keymaster
Shahjada
Staff OP

you simply need to use short-code [wpdm_archive] , more details are in  http://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

Oct 21, 2015 at 8:12 pm
#35537
Keymaster
Shahjada
Staff OP

please give me the URL and temporary wp-admin login info to check

Oct 21, 2015 at 7:46 pm
#35535
Oct 21, 2015 at 7:14 pm
#35534
Keymaster
Shahjada
Staff OP

No, but adding that option and updating add-on in your site soon.

Oct 21, 2015 at 7:08 pm
#35533
Keymaster
Shahjada
Staff OP

Child theme docs: https://codex.wordpress.org/Child_Themes

Please check style.css if you missed the template name Template: the-next in theme info section

/*
Template: the-next
Theme Name: The Next Child
Theme URI: http://www.wpdownloadmanager.com/
Author URI: http://www.wpdownloadmanager.com/
Description: Description here...
Author: Your Name
Version: 1.0.0
*/
Oct 21, 2015 at 7:01 pm
#35532
Keymaster
Shahjada
Staff OP

which version are you using now, may you please give me an url to check.

Oct 21, 2015 at 6:50 pm
#35531
Keymaster
Shahjada
Staff OP

in v4.4, this should not be an issue, if you already didn’t change the file, may you please give me the affected URL and temporary wp-admin login info in a private to check.

Oct 21, 2015 at 5:35 pm
#35529
Keymaster
Shahjada
Staff OP

Oval: Adding extra pictures wont work.

Rho: Adding extra pictures wont work.

Rumba: Adding extra pictures wont work.

Tidy: Adding extra pictures wont work.

Vivian: Adding extra pictures wont work.

— Did you mean additional previews, I tested and got additional previews are working fine: http://bertplantagie.com/bp-download/oval-2/

Vivian hoekbank: after uploading, cant re-add extra files later

Wireless bijzettafel: wont add uploaded content

Wireless salontafel: wont add uploaded content

— I tested here http://bertplantagie.com/bp-download/vivian-2/ and got file uploads are working fine.

However, please let me know if I missed something.

Oct 19, 2015 at 8:26 pm
#35465
Keymaster
Shahjada
Staff OP

Login info is not working.

Oct 19, 2015 at 6:42 pm
#35464
Keymaster
Shahjada
Staff OP

The problem was, user dashboard page in wpdm front-end setting was not set, I just selected it and saved settings.

Oct 19, 2015 at 8:58 am
#35441
Keymaster
Shahjada
Staff OP

Try now please and let me know if you are still landing to 404 page.

Oct 18, 2015 at 6:25 pm
#35425
Keymaster
Shahjada
Staff OP

Somehow a few file type icons are deleted, anyhow we’re releasing new update with the fix within tomorrow. Thanks

Oct 17, 2015 at 7:29 am
#35386
Keymaster
Shahjada
Staff OP

Sure, please create a link template only using template tag [download_link] now, use the template id with your short-code, like

[wpdm_package id="PID" template="TEMPLATE-ID"]

More about template:

Templates Overview

And you may use TinyMce add-on http://www.wpdownloadmanager.com/download/advanced-tinymce-button/ to generate short-code easily.

Oct 17, 2015 at 7:26 am
#35385
Keymaster
Shahjada
Staff OP

A few users of my site have complained that when they navigate around between packages and then try to use their browsers’ “back” button, it takes them back to the search page rather than the last package they visited. Any idea why this would be/how to fix it?

— Sorry, not clear, may you please show me a small screen record, that will be easier to understand.

Got the apostrophes issue, adjusting this with the next update of the add-on

Oct 17, 2015 at 7:13 am
#35384
Keymaster
Shahjada
Staff OP

@nailsbeauty, I’ve tested your site again, looks like any other active plugin or theme outputting a blank char unexpectedly, which is breaking down the download process, may you please try disabling other plugins?

Oct 15, 2015 at 8:46 pm
#35148
Keymaster
Shahjada
Staff OP

The short-code is [wpdm_user_dashboard] , sorry that we misspelled at hints in settings page.

Viewing 25 posts - 6,351 through 6,375 (of 15,655 total)