Shahjada

Please give me temporary wp-admin login info and license key in a private reply. I shall activate that for you on v3.5.5

I tried disabled download manager, the issue still same with mobile. Seems like, the issue is coming from your theme, you may trying changing theme.

Actually download limit is working fine, but it seems you get confused with session tracking, however, I have disabled the session, and now it will count every click on download link. I also tested setting up limit = 5, and it worked fine for user id ahlada

Ok now.

Please give me the url when I can check the mp3 and temporary wp-admin login info in a private reply.

Actually there you are seeing the file name/title coming from the file list. There is no direct way to remove that, actually, people need that when a package has multiple files included. However, still you can hide the title using following CSS:

.wpdm-filelist tr td:first-child {
    display: none;
}

Download seems to be working fine for me:

https://www.evernote.com/l/AV1_BjaVSz9B6aMxw7-mDdZ0z8CcPcsLSJUB/image.png

However, if you think, your server causing trouble sometimes, you may use Amazon S3:

http://www.wpdownloadmanager.com/download/amazon-s3-storage-add-on/

Probably your server firewall is blocking wpdownloadmanager.com while plugin trying to check update. However, you can try disabling update check from wpdm settings page.

@hl-learnenhance, your license key was linked with hltanorth.com, however, I’ve unlocked it now.  But if you are using older version of wpdm, you have to update to v4.6.2 to license work.

I tried to import “2015.08.18 – NOVA BoD Meeting Minutes ” and it executed successfully ( http://vetadvocates.staging.wpengine.com/download/2015-08-18-nova-bod-meeting-minutes-9/ ). But, It seems like the package list ( http://vetadvocates.staging.wpengine.com/wp-admin/edit.php?post_type=wpdmpro ) already has multiple duplicates, you first need to empty the package list to make a clean import.

sFTP Errors:

Error:            Authentication failed.
Error:            Critical error: Could not connect to server

If you talking about theme template, please check this:

Template Files

It could be an issue with mail function in your server, may you please contact with server/hosting support to check the issue, also please give me temporary wp-admin login info in a private reply, I shall check this too.

You can use our single click update feature after you update to v4.6.2 manually, as wpdownloadmanager.com moved to https from http, auto update will not work with older versions due to URL change.

Hi,
I tested it setting administrator download limit = 2, and found it working fine.

https://www.evernote.com/l/AV32wpefwbFHR51Luv8nkbIjTe5n9gHw57gB/image.png

If you were testing it by clicking the same download link, it will not work, as in the same session, when you click links from the same package, it will be counted as 1.

Plase update your copy to v4.6.2 to fix the issue.

Please give me temporary wp-admin login info in a private reply, also let me know if you are importing files from dir or using CSV file.

Please send wp-admin and FTP login info in private reply.

Yes, that is only possible if you keep those files in a publicly accessible folder.

Okay now, sorry for the issue, it was with category access settings. However, we have fixed it for next update, also updated on your site.

Please give me the URL where you getting the issue and temporary wp-admin login info in a private reply.

Please update to latest version of wpdm pro manually, as wpdownloadmanager.com moved to https from http, auto update will not work with old versions.

Issue adjusted, license is active now, had to change http://www.wpdownloadmanager.com/ to https://www.wpdownloadmanager.com/

v4.6.2 is active now, you can migrate data from Admin Menu Downloads Settings Migrate Tab

Got the issue, update is coming within next 24 hours.