Shahjada

It is related to your server, Please send the error to your hosting support, they shall adjust it.

Not sure exactly, many of our users using wpengine. Please give me the url where you see the error and temporary wp-admin login info in a private reply, I shall check.

If you want to add custom fields with email lock you can use this:

Advanced Custom Fields

@abreu, actually wpdm doesn’t have any control over theme template.

You can do that from Admin Menu Downloads Settings Basic:

https://www.evernote.com/l/AV3vxSjnsZdODZtyXN55sWORIn8PVJYjJuMB/image.png

Probably, it is because of incorrect value at server file browser root option in the wpdm settings page. Please give me a temporary wp-admin login info in a private reply to check.

Probably your server firewall is blocking wpdownloadmanager.com from validating key. However, please give me temporary wp-admin login info and the license key in a private reply, I shall check and adjust it.

Ok now:

https://www.evernote.com/l/AV0X_YExfZdML7lp-kMqEH4MLydtzECt4F8B/image.png

@itsub, you can use external icon url, no problem with that.

Please update to the latest version.

Yes, please give me temporary wp-admin login info in a private reply.

Add following code at the end of your active theme’s functions.php:

function noindex_for_wpdm()
{
    if ( is_singular( 'wpdmpro' ) ) {
        echo '<meta name="robots" content="noindex, nofollow">';
    }
}

add_action('wp_head', 'noindex_for_wpdm');

Please download and install the latest version ( 4.6.3 ), that will fix the issue.

Ok now, I saw you were using v4.6.1, but current version is 4.6.3, after update it is working fine.

Your business license is active and open, probably you are using an older version of wpdm pro, please download the latest version from premium download area https://www.wpdownloadmanager.com/user-dashboard/purchases/ and update your copy, them license key will work fine.

The issue was fixed in our latest version ( 4.6.3 ), I’ve updated it in our site and everything is working fine now.

Ok now, modified file libs/class.Package.php, removed audio tag.

Template preview picks the latest package to show the preview. If the admin doesn’t have access (through “Allow Access” option) and if you check “Hide Everything” from settings page when a user doesn’t have access to a package, you will see an empty preview.

BTW, to avoid confusion, after you change anything around a package, clear cache before you see the preview.

I tested URLs http://www.openresources.org/rescuing-ambition and http://www.openresources.org/like-a-diamond, downloads seems working fine.

Also tested individual download page http://www.openresources.org/download/out-of-darkness-week-1-audio, however, I’ve adjusted login message from settings and the page template to make it working.

Additionally, if you select only specific user roles for a package, then, user must login before download and only users under selected roles will be able to download the item, but if you want to allow everyone to download an item,  only select “All Visitors” for “Allow Access” field.

Please let me know if you need assistance anywhere else.

ERROR: Invalid username

Got it, the item counts in category directly shown as it stored, but querying separately for the count every time, will cost lots of server resource.

You can see the emails from Admin Menu Downloads Subscribers.

You need to install migration add-on only after you install v4. Steps are here:

Updating from WPDM Pro v3 to v4

Please give me temporary wp-admin login info in a private reply.

Your license key is active and open, it should work with the new domain, if you are not using the latest version, please update your copy. But if you still see invalid license after that, it is your server firewall blocking wpdownloadmanager.com , in that case, please give me temporary wp-admin login info in a private reply.