I set up all settigs – upload the files but if i want to share the direct download link or the direct download page the error appeasrs:
You do not have permission to download this file
where is the trick?
Hello Paul Johnson,
Can you please share the related URL too, where you want to remove the link from the TITLE of the download? please let me know
Thank you and regards
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We have set up a simple login page. As soon as this is linked in the settings (Settings > Frontend Access), it is no longer displayed correctly. Also the “Modal” setting does not work right – the logo is missing.
To track the Issue we did a fresh install without any styling & plugins. The issue remained (see pictures).



Elementor Pro: version 3.7.2
Hello Theme: Version: 2.6.1
Wordpress: version 6.0.1
Download Manager: version 6.2.1
SO,
all files online – but no link is working
no direct, no master nothing!”
no locks actiated…….
Thank you Nareen. How do I remove the link from the TITLE of the download. I don’t want it to redirect to a page I just want the download button.
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Hi Nayeem,
Additionally I can find this same issue on the Private Message Demo, when you try to delete messages from the [Private_Message] short-code. It will delete. But when the page is refreshed, the message will come back and not delete properly. I don’t think this widget is properly updating to the database. I can see this is still evident on my staging site, the message will delete on the front end, but when you look at “all messages” through the WordPress Dashboard, the messages are not deleting, this is what is causing the counting issue.
You can see this through this link
https://try.wpdownloadmanager.com/private-messages/
Hello Austin,
Do you like similar appearance like here the below link,
https://try.wpdownloadmanager.com/advanced-search-left/
It is related to this add-on,
WPDM Directory Add-on
please check and let me know
Thank you and regards
Hi Nayeem,
Sorry I think maybe I wasn’t clear. With template tags and shortcodes, doesn’t this mean I would need to create a separate WordPress page for each category? I want to avoid the need to create 50+ pages.
This link is quite close to what I’m trying to achieve:
https://try.wpdownloadmanager.com/archive-page-compact/
There is a dropdown that lets you filter between categories. I’d like this but instead of a dropdown I would have it as a menu in the sidebar.
I’m wondering if this is possible with any of your add-ons? Or if not, is there a way to do this by editing template files?
Thank you
Hello Rebecca Tyszka,
Hope you are well. Yes, you can. you can follow this doc,
Template Files
and you can follow No. 3 procedure and Keep dir structure, like, a file from /src/Packages/views/link-templates
dir should go to /{active-theme}/download-manager/link-templates
dir, this procedure. please check and let me know
Thank you and regards
Hello. I have Implemented email locked packages on version 6.2.1 using in addition with WPDM – Advanced Custom Fields (2.2.8). With some suscribers I have a message of Invalid download link when they follow the emailed link. Can you refer me to a solution?
I have created a link template for WPDM which I have placed in /download-manager/templates/ dir as instructed, however every time I update the plugin the file is deleted. Can I put this template file in my theme files so this does not happen?
Hello alkis lem,
Hope you are well. And sorry for the delay. Are you trying to get the file sizes as I shared the link here,
WPDM FILE SIZES
you can use [file_list_extended]
template tag in your page tempalte for getting individual file size. please check and let me know
Thank you and regards
after updating the wpdm to the latest version, when someone clicks on the download button it opens a pdf in browser instead of downloading. the open in browser option in settings is unchecked. all files were uploaded directly through wpdm and is not a link to the media libary. how should i fix this?
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Use link template – ideally we want to be able to add the short code (as suggested by Tanvir’s example) and make design changes?!
Is there another way of ‘filtering the order’ perhaps?
For example the package titles are ‘sequential’ up to a point but adding these downloads by CSV puts them in reverse order?!
Hello Andrew Beniams,
Do you want to sort category packages using Use Link Template or applying Do Not Apply
Keep current template as it is provided with the active theme
option
https://nfpsoccer.co.uk/downloads/3a-youth-academy-sessions/

please let me know and elaborate on this.
Thank you and regards
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Hi,
Thank you for writing back to us.
As I see in the screenshot, you are using WPDM V5.4.1
, so auto-update may not work with this older version.
Also, the license key may fail as license server parameters are probably changed now due to the old version.
So, in this case you might need to manually download and install the latest version from here.
After that, re-apply the license again by following the below link.
License Manager
Have a good day!
Regards
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Hello @vebrolinsey,
to add custom fields and show them through shortcodes as you want, there are a few steps to follow.
First of all you need the below addon of wpdm
Advanced Custom Fields
Then you have to create the custom fields from this option.
Then you have to add the acf shortcode in page template or link template to use that.
After that you have to input acf value from the package edit page.
To show the acf value in wp_all_packages shortcode, you have to add colheads and cols with the acf title and id.
Let me know please if you can do it or you need help.
Thanks