Hello Nick,
Hope you are well. For the words translation issue, I think those are already translate ready. please share a URL for the check. And statistik-download slug issue, I think it may be a permalink flushing issue, if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue in details? please check and let me know
Thank you and regards
Hello Werner,
I have just checked now, here your shared link downloads are working properly now,
https://fhk.ac.at/download/position-zur-fti-strategien/
can you please again check and let me know
Thank you and regards
This reply has been marked as private.
Hello,
Great. I now use only the shortcode ‘[download_link]’.
It’s connected to a button style.
How can I integratie the target blank in this shortcode?
Hello,
Thanks for contacting us.
[file_list] is a template tag, not a shortcode. It will work only with link/page template.
Currently the feature to sort [file_list] template tag is not available.
However, you can request this feature here We continuously try to add new features.
Maybe we could add this feature in the future versions of wpdm.
Regards
Tanvir
ok, thanks for reply.
what about
if I want to keep category link as is, how do i change link slugs from /download-category/manuals to /manuals without parent category?
Hello Sameer Memon,
Hope you are well. For template design, you can check this doc,
Templates Overview
We have both template editing options like download page template and also shortcode link template. please check and let us know
Thank you and regards
Hello Pierre Gergi,
I have checked your issue. It has attached a google drive shared link, so as per processing it is opening the link in the browser. Can you please check this add-on for google drive attaching files,
Google Drive Explorer
please check and let me know
Thank you and regards
Hi,
We have recently updated our whole page, theme, plugins due to migrating from php 7.4 to php 8.1.
Now the page looks as it should, but all links with Download manager stopped working, they are still there but nothing happens when they are clicked.
https://sourcian.se/webinars-inkop/inspelade-webinars-inom-inkop-och-supply-chain
Inspelade webinars
We have WordPress 6.1.1
PHP 8.1
Download Manager Pro 6.2.8
Download Manager Free 6.2.8
Kind regards.
Sara
Hi,
When we click on the download button, it review the PDF file.
How can make this button download the PDF file to the computer and not just review it?
Please visit this link and click on Download button:
https://www.qenshrin.com/ebooks/%d8%a7%d9%84%d8%a5%d9%86%d8%b3%d8%a7%d9%86-%d8%a7%d9%84%d8%ac%d8%af%d9%8a%d8%af-2
Thanks
-
This topic was modified 3 years, 3 months ago by
Pierre Gergi.
Hello Michael,
Thanks for contacting us.
Without using download links, you can add any other links by editing link/page template. . However, Link templates/page templates are mainly built to use our template tags . Using other links are not recommended.
Link template will not support Javascript codes. You can use any additional codes in it via html but it may break too.
To show ads, you can use our below addon with wpdm. It will show a page before starting download for a select amount of time. There you will be able to show ads.
Lazy Download Add-on
Regards
Tanvir
Hello,
[popup_link] is not a template tag. It is a shortcode of the below addon:
WPDM Extended Short-codes
It will work in page or post or download package as template tags are only supported in link/page templates.
Let us know for further assistance.
Regards
Tanvir
Still not working!, i recorded videos to show the error, some files don’t work, and some work on email lock but after 2nd visit, it shows the error “— You are not allowed to download — “these files have the same settings so how come some work and some don’t? there is no consistency.
https://drive.google.com/drive/folders/1qXW8eAGSIJjOr0EgHXvv8ycQp0j92gEz?usp=share_link
Please explain, and give us the correct settings or solution.
Else, this pro version doesn’t give the purpose of availing it.
We need consistency so that end user will have their download and be able to get an email list.
Best regards,
thank you .
I have an another question…
[popup_link] (download link open as popup) doesnt work on my custom link template
could you help me ?
Hello shaun ross,
For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,

because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link,
https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/
please check and let me know
Thank you and regards
Hi, i am talking about the page shown by [wpdm_user_dashboard] shortcode. The you can click on “my downloads” link. Here can be good order the packages by date (asc and desc).
Best regards
Hello,
Thanks for contacting us.
I am sorry currently we don’t have any related template tag without link.
However, you can request a feature here so that we can consider a new template tag without link.
Regards
Tanvir
Hello @graphikup,
Thanks for contacting us.
The new window for downloading files is already in the settings of WPDM Pro. If you are trying to download in a separate window, It is also possible in the manual method, by default, you are using link-template-default for the link template and page-template-default for the page template. you can edit the files and follow this doc, https://www.wpdownloadmanager.com/doc/template-files/ for backup of your files.
For opening in a new windows, please add this code replacing [download_link] in page/link templates PHP file as I described below,
<a href="[download_url]" onclick="window.open('[download_url]','newwindow','width=1200,height=800'); return false;" class="btn btn-primary" target="_blank">[link_label]</a>
Please check and let me know
Thank you and regards
Tanvir
Hello,
The new tab/window for downloading files is already in the settings.
you can check this setting from Downloads > Settings > Basic > File Download
section as I image attached,

If you are trying to download in a separate tab, It is also possible in the manual method, by default, you are using link-template-default for the link template and page-template-default for the page template. you can edit the files and follow this doc, https://www.wpdownloadmanager.com/doc/templates/link-template/
For opening in new windows, please add this code target="_blank" after href="[download_url] in page/link templates PHP file as I described below,
<a href="[download_url]" target="_blank" rel="noopener">[link_label]</a>
Let us know for further assistance.
Regards
Tanvir
How do I disable Category Link in Link Template?
when I put [categories] in the link template, it always populate a link
also if I want to keep category link as is, how do i change link slugs from /download-category/manuals to /manuals without parent category?
This reply has been marked as private.
Hi,
Thank you for writing to us.
Unfortunately, as of now, it’s not possible to create a download URL while uploading data via the media upload.
However, if you create a package using the download manager then you can directly share the master download link by following this reference screenshot: https://prnt.sc/XheconHrOpUx
Regards
Thanks for replying. My Settings window does not look like the screenshot in the link you provided with instructions. I am going to Downloads -> Settings. I would upload the screenshot here if I could. Is there a way I can send you a screenshot of what I see? I do not see a button or a tab named: Constant Contact. The plugin is installed.
This reply has been marked as private.
i can’t use short code:
[wpdm_all_packages items_per_page="20" categories="another" jstable=1 order_by="field_name" order="ASC/DESC" cols="page_link,file_count,download_count|view_count|update_date" colheads="Title|View|Uploaded"]
when i use it, my web won’t work. can fix for me?