Hello
In the list of plugins on my site it was still saying Downloader Pro support expired, when I clicked the upgrade link it took me to your site, where I copied the license key and then pasted it into the plugin on my site, then it said it was registered and active again. I think the license key was the same it seemed to need me to update it anyway before it activated again properly.
So it looks like as you said the order was active but for some reason my installation did not pick it up until I forced it to update by refreshing the license key.
Hello,
May I ask for your help, please? I have two problems I couldn’t fix.
1.)
Not sure, when the issue started, but I got a message from a visitor that files cannot be downloaded from our site. I tried to find out, what’s the problem and noticed if there is an apostrophe in the title, cannot be downloaded anymore. This wasn’t an issue previously, as I always try to download everything at the release.
I do not want to rename files. At first, because I have many assets and don’t want to waste my time. And these files are used by another plugin as well, so if I change the names, I have to re-link quite a few assets… Secondly, because these are titles, and looks unprofessional and lame to have don_t instead of the don’t, for example.
2.)
The translation for the pagination is not working. I cannot translate the “Previous” and “Next” words. I asked for help and was told that the string is not working…
Could you please fix these problems?
Hello,
Thanks for contacting us.
To show templates like these, you have to set link templates for these. You will find that there are already some link templates created by default. You can check from Downloads > Templates > Link Templates. Then you can show all downloads using shortcodes with template parameter of wpdm
Please check details here:
Link Template
template tags are supported by link and page templates. You can show any contents dynamically on link templates by adding template tags from below:
Template Tags
Regards
Tanvir
Hello Marius Kleinz,
Hope you are well. Can you please let me know which section you want to add the column, you can also tell us using the below link,
https://try.wpdownloadmanager.com/user-dashboard/
please check and let me know
Thank you and regards
Hello, I am trying to download the pro version I purchased and the link it gives me installs what appears to be and older version of the plugin.
It says download manager pro 6.2 but the layout looks really old, the blocks dont work right, etc.
Hello,
That is a template tag that works only on link/page templates. Check here for all tags.
Shortcodes are separate codes. You can check here.
You have to replace [download_link] with [download_url] in used page/link template to open those links in new tab as [download_link] template tag already Returns Package Download Link HTML in same page.
Let us know for further assistance.
Regards
Tanvir
Hello Nick,
Hope you are well. For the words translation issue, I think those are already translate ready. please share a URL for the check. And statistik-download slug issue, I think it may be a permalink flushing issue, if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue in details? please check and let me know
Thank you and regards
Hello Werner,
I have just checked now, here your shared link downloads are working properly now,
https://fhk.ac.at/download/position-zur-fti-strategien/
can you please again check and let me know
Thank you and regards
This reply has been marked as private.
Hi,
we are trying to use the shortcode [publish_date] within the link-template-default.php, but this shortcode is not working. But [update_date] is working without problems ..
We are using these shortcodes:
[wpdm_all_packages] – List all downloads in tabular format in a page
Hello,
Great. I now use only the shortcode ‘[download_link]’.
It’s connected to a button style.
How can I integratie the target blank in this shortcode?
Hello,
Thanks for contacting us.
[file_list] is a template tag, not a shortcode. It will work only with link/page template.
Currently the feature to sort [file_list] template tag is not available.
However, you can request this feature here We continuously try to add new features.
Maybe we could add this feature in the future versions of wpdm.
Regards
Tanvir
ok, thanks for reply.
what about
if I want to keep category link as is, how do i change link slugs from /download-category/manuals to /manuals without parent category?
Hello Sameer Memon,
Hope you are well. For template design, you can check this doc,
Templates
We have both template editing options like download page template and also shortcode link template. please check and let us know
Thank you and regards
Hello Pierre Gergi,
I have checked your issue. It has attached a google drive shared link, so as per processing it is opening the link in the browser. Can you please check this add-on for google drive attaching files,
Google Drive Explorer
please check and let me know
Thank you and regards
Hi,
We have recently updated our whole page, theme, plugins due to migrating from php 7.4 to php 8.1.
Now the page looks as it should, but all links with Download manager stopped working, they are still there but nothing happens when they are clicked.
Inspelade webinars
Inspelade webinars
We have WordPress 6.1.1
PHP 8.1
Download Manager Pro 6.2.8
Download Manager Free 6.2.8
Kind regards.
Sara
Hi,
When we click on the download button, it review the PDF file.
How can make this button download the PDF file to the computer and not just review it?
Please visit this link and click on Download button:
الإنسان الجديد
Thanks
-
This topic was modified 2 years, 7 months ago by
Pierre Gergi.
Hello Michael,
Thanks for contacting us.
Without using download links, you can add any other links by editing link/page template. . However, Link templates/page templates are mainly built to use our template tags . Using other links are not recommended.
Link template will not support Javascript codes. You can use any additional codes in it via html but it may break too.
To show ads, you can use our below addon with wpdm. It will show a page before starting download for a select amount of time. There you will be able to show ads.
Lazy Download Add-on
Regards
Tanvir
Hello,
[popup_link] is not a template tag. It is a shortcode of the below addon:
WPDM Extended Short-codes
It will work in page or post or download package as template tags are only supported in link/page templates.
Let us know for further assistance.
Regards
Tanvir
Still not working!, i recorded videos to show the error, some files don’t work, and some work on email lock but after 2nd visit, it shows the error “— You are not allowed to download — “these files have the same settings so how come some work and some don’t? there is no consistency.
https://drive.google.com/drive/folders/1qXW8eAGSIJjOr0EgHXvv8ycQp0j92gEz?usp=share_link
Please explain, and give us the correct settings or solution.
Else, this pro version doesn’t give the purpose of availing it.
We need consistency so that end user will have their download and be able to get an email list.
Best regards,
thank you .
I have an another question…
[popup_link] (download link open as popup) doesnt work on my custom link template
could you help me ?
Hello shaun ross,
For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,
because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link,
Allow Access: Access Control Option
please check and let me know
Thank you and regards
Hi, i am talking about the page shown by [wpdm_user_dashboard] shortcode. The you can click on “my downloads” link. Here can be good order the packages by date (asc and desc).
Best regards
Hello,
Thanks for contacting us.
I am sorry currently we don’t have any related template tag without link.
However, you can request a feature here so that we can consider a new template tag without link.
Regards
Tanvir
Hello @graphikup,
Thanks for contacting us.
The new window for downloading files is already in the settings of WPDM Pro. If you are trying to download in a separate window, It is also possible in the manual method, by default, you are using link-template-default for the link template and page-template-default for the page template. you can edit the files and follow this doc, https://www.wpdownloadmanager.com/doc/template-files/ for backup of your files.
For opening in a new windows, please add this code replacing [download_link] in page/link templates PHP file as I described below,
<a href="[download_url]" onclick="window.open('[download_url]','newwindow','width=1200,height=800'); return false;" class="btn btn-primary" target="_blank">[link_label]</a>
Please check and let me know
Thank you and regards
Tanvir
