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here is a screenshot where you can see that the icons missing, and link to page.
also the colore scheme is different to preview. see in the second screenshotthrid screenshot shows the preview with icon and grey colore – we want to use “Single Column, Image Top, Extended” with pdf icons, pdf preview and gry scale colorscheme…
but in live view its totally different
hop you can handle that problem asap
thank youTopic: Memberships
Hi there,
I’m really happy with this plugin, however am facing a small issue with my site that is set up using WooCommerce Memberships. If a membership is assigned to see the download page, the link works fine. However for any membership levels not assigned to view the download page, the page just times out without redirecting to the generic ‘content restricted’ page. Just wondering if there’s a way around this?
Cheers
In reply to: Email download link mesage not sent +
1. I am now getting an error when trying to download the files via the link on the recipients email. if opening the email on a browser, then I get a ‘link-expired.txt’ file (Download link is expired. Please get new download link.)
2. please let me know the full address for the ‘active-theme/d-m folder as I can’t find it.
In reply to: No Email when someone registers
Hey, so is this available now?
How can I download the updates? I am getting emails, the link redirects me to my website but I can not update the plugin…
Topic: Pop up link problem
Hi there,
I’m using the pop link with the [file_list] shortcode included into my downloads. The problem is that when the package is too big, all the old downloads cannot be access due the scrolling bar doesn’t bar.
This is the URL you can see the problem:
Just click in any download and you can see what is the problem. Besides that, the table doesn’t fit into a mobile screen.
Hi,
I am currently setting up a download section on a website and would like to use the Archive Page with Sidebar (from the directory addon). This layout has a button ‘View Details’ which loads the file details. I would like to change this button to a Download button which downloads the file directly, is this possible?
Thanks.In reply to: Shortcode Package Icons Not Showing
Hello
here is the links:
https://www.lanshino.ru – main page, WPDM widget on the right side with three last files – no iconshttps://www.lanshino.ru/2018/07/01/obshhee-sobranie-chlenov-snt/#more-2408 – two separate files embeded with shortcodes for each file – no icons
https://www.lanshino.ru/docs/ – all files are correctly displayed with icons. embeded with shortcode [wpdm_all_packages items_per_page="50" jstable=1 order_by="date" order="DESC" cols="page_link,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download"] This is so long because [wpdm_all_packages] after some of latest updates not shows clickable file names (with links to file details)
Sorry I don’t sent you login and pass because I think you will don’t understand Russian interface
In reply to: Updating from 4.7.3 to 4.7.7
Hi,
You modified the link and page template files inside the plugin dir in your old version to create a custom look. But when you updated plugin you mods were not available anymore. That’s why the view changed after plugin update.
The correct way of adding a custom look is using a custom link and page template. I have created a link and a page template with the same code you used to modify the default templates in the old version. Both are named Default Template Mod. You can read more about creating custom templates here https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/
I have updated the link template in widgets to match the previous style. But you have to update each of your packages after setting the new page template ( Default Template Mod ) from package settings. I updated this one https://sandboxwp2.ninjatraderecosystem.com/user-submitted-apps-download/alligator/
Now that we are using custom link and page template your views won’t be lost again after plugin update.
Thanks.
Topic: Fatal Error
Hi,
I’ve just installed the free version with intention to upgrade to premium however have come across an issue when viewing a download page. Although I can download via the link and shortcode, the download page itself returns the following fatal error. Any ideas?
Fatal error: Uncaught Error: Cannot access property started with ‘\0’ in /wp-content/plugins/download-manager/libs/class.Package.php:256 Stack trace: #0 /wp-content/plugins/download-manager/libs/class.Package.php(1006): WPDM\Package->Prepare(3714, NULL, ‘page’) #1 /wp-content/plugins/download-manager/wpdm-functions.php(968): WPDM\Package::fetchTemplate(‘page-template-c…’, Array, ‘page’) #2 /wp-content/plugins/download-manager/wpdm-functions.php(426): FetchTemplate(‘page-template-c…’, 3714, ‘page’) #3 /wp-includes/class-wp-hook.php(286): wpdm_downloadable(”) #4 /wp-includes/plugin.php(203): WP_Hook->apply_filters(”, Array) #5 /wp-content/plugins/timber-library/lib/Post.php(1038): apply_filters(‘the_content’, ”) #6 / in /wp-content/plugins/download-manager/libs/class.Package.php on line 256
In reply to: Edit / Control Table Columns
Thank you for this information. “post_content” is showing nothing on my page unfortunately. And I do have something written in the main textbox in the backend.
I’m using the following:
[wpdm_all_packages order_by="update_date" order="DESC" colheads="Title|Description|Size|" cols="title|post_content|package_size|download_link"]Any idea why this would show up blank? I just updated the plugin, but it didn’t solve the issue.
In reply to: Linkedin Lock
Hi again,
I solved the invalid redirect url error by authorizin the URL shown on the share link after I click on the inshare button.
Now I have a bigger problem.When people click on shared link from Linkedin, the download link on the package page does not work. It does not show “share us on linkedin popup”.
How can I solve this problem?
In reply to: 4.7.2: Email download link message not sent
I bought the DL Manager special pack more than a year ago. For several months I’ve been unable to update DL Manager. I get “update package not found” error. I’ve been super busy and unable to troubleshoot an installation problem because I’ve been launching several other websites. I haven’t had any issue updating the add-ons that I use.
Then, today, I had a red message on my plugins page that my support AND update period had expired. (I did not know I had a limited update period??). When I clicked on the link to renew to see what that’s going to cost, I get a page not found error on your site.
When I try to post about it, I get a message that I no longer have access to the pro forum, but no option to upgrade my support. So I’m here posting on the free forum.
I get that this isn’t the right spot really for me to ask these questions, but there’s not another place since there aren’t any general email support links and I can’t get access to the pro forum plus I keep running into “page not found” on the site.
In reply to: Just a simple download button
Hi,
Please follow this steps:
1. Go to Downloads>Templates>Create Link Templates
2. Give a title of the template
3. Write [download_url] in the code section
4. Click save template.
5. Use the newly created template as Link Template of the file.Please refer to the attached screenshot for more information.
Thank you.
Please explain how I install it? I have downloaded it via the link you provided (on my Apple MacBook). What downloaded is a file called wpdm-box-com.php containing some code. I don’t know what to do with this code in order to install the add-on.
In reply to: Clear Cache Dir
Hi David,
Download Manager cache dir stores the resized thumbnail ( featured image ) previews. These resized previews are created when requested by a link or page template with a defined size.
When a resized preview exists in cache dir WPDM reuses it instead of creating it again which makes the site run faster. If you clear the cache dir all previews will be deleted and previews will be created based on requests.
Hope this helps. Let me know if you have any other question.
Thanks.
How do I setup download manger pro so it looks like and behaves like the free version in terms of frontend layout and function:
– layout frontend downloadLinks should look like default layout on free version
– direct file download on click without having to go to a separate download page to download the filesThanks
Hi. I am currently running version 4.7.2. I am finding that for one of my email addresses, the email link is being correctly sent but for another it is not being sent despite the form saying “Download link sent to your email” in both cases. Under ‘settings’ there are no blocked IPs or Blocked domains/emails.
In all cases, within WordPress when i select “Subscribers” it is showing that the link was sent to both emails.
Any idea why this is happening?
Three things on this,
1. The typed ‘message’ does not show up on the recipients email.
2. The download link image emailed seems to be one I have no control over? Would like to change this.
3. The company logo does not show up on the recipient’s email. I have the logo’s file as part of my ‘media’ files and indicated the url of it on the ’email templates’ settings.In reply to: URGENT: User Page and Link Templates Disappeared
Download Manager Custom link and page templates are saved in the database ( options table ) when you are creating the templates from Downloads Templates page.
So templates can be lost only if the
_fm_link_templatesand_fm_page_templatesoptions are erased. There is no possibility of this happening without manually deleting all custom templates from Downloads Templates page.Are your staging and live site identical? I mean did you copy the live site from staging? In that case, you can copy the options from the staging site to bring back custom templates.
How many custom templates did you have? If you have custom templates ID and code it is possible to restore those by editing database. But requires some time to re-create the format.
In reply to: Changing Link Color
Please add the following CSS in your theme’s custom CSS option or at the bottom of theme’s style.css file,
.w3eden a { color: #0d23e5; }This should match the download link color with your usual link color.
I recently had an issue where I couldn’t update Download Manager within WordPress (this was resolved). Somehow during the process of getting it to work again, the custom link and page templates that I created are now gone. I checked an older staging version of my site and the templates are still there. Are the user created link and page templates saved in a folder somewhere or are they saved directly to the database? I can copy and paste the custom code for each template into the live version of my site but I am trying to avoid having to edit every single download package to select the newly created packages all over again which will take a long time. Thanks for your prompt assistance.
In reply to: Changing Link Color
In reply to: Directory Display
Hi,
You are using the Free version of Download Manager there. The free version has limited number of templates. It doesn’t have the
link-template-panel-1-3link template. If you purchased the Pro version of plugin please install it to render the Panel template.Thanks.
In reply to: Changing Link Color
Please send me the URL to check. I will suggest required CSS that you can add to change download link color. You can also use Image Button add-on to show beautiful download buttons instead of just links.
