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Same here the link to download doesn’t work, a blank page comes up…
Hi,
You can use custom link template and set the download url to open in new tab. Just use target blank like following example,
<a target="_blank" href="[download_url]">Download</a>
Creating a new template ( https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/ )
Thanks.
Hi.
Thank you for the quick reply.
The link to download doesn’t work, a blank page comes up…
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Clicking on a download file ina package – gives the error – file not found and an empty file is downloaded.
I am getting this problem on latest version 4.7.3 on both a live and a staging site.
The problem seems to occur after a period of time and requires files to be deleted from the package and relinked. Then they are Ok for a while – but the issue returns after some time.
Please help customers getting very fed up with this.
See on staging site here: https://dev.aegies.org/download/the-blessing-course/
In the wp-admin, when we click on the “Add-Ons” link under “Downloads”, we get a page that simply says “Failed to connect with server!”
We have added the licence key and credentials under “Updates” in the settings page for the download manager. What else are we missing?
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And now I’m getting this error when I make the link the way you suggested on this post (http://anywherechurch.org/2018/03/18/test-post/)
Fatal error: Uncaught Error: Class ‘WPDM_Stats’ not found in /home/anywhe06/public_html/wp-content/plugins/wpdm-amazon-s3/wpdm-amazon-s3.php:392 Stack trace: #0 /home/anywhe06/public_html/wp-includes/class-wp-hook.php(286): WPDM_AmazonS3->Download(Array) #1 /home/anywhe06/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #2 /home/anywhe06/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /home/anywhe06/public_html/wp-content/plugins/download-manager/wpdm-start-download.php(12): do_action(‘wpdm_onstart_do…’, Array) #4 /home/anywhe06/public_html/wp-content/plugins/download-manager/libs/class.Apply.php(417): include(‘/home/anywhe06/…’) #5 /home/anywhe06/public_html/wp-includes/class-wp-hook.php(286): WPDM\libs\Apply->triggerDownload(”) #6 /home/anywhe06/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #7 /home/anywhe06/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #8 /home/anywhe06/public_html/wp-settings.php(450) in /home/anywhe06/public_html/wp-content/plugins/wpdm-amazon-s3/wpdm-amazon-s3.php on line 392
Hi,
Not clear, If you want to change the template for download page you can do this from /wp-admin/edit.php?post_type=wpdmpro&page=templates where you can insert the custom link with Add to cart button.
There is no option to add custom order from the backend for now.
Thanks
I to am having this issue. When I use the default template, everything works fine. On my page the file is listed with a spot to add the password. If the password is correct, it gives me the option of then downloading the file. If I try and use a “button template” I do not have a location for a password, or there is no pop-up that gives me that option. I am wondering if this is the reason for the “Download Link is expired…”. Is there a way to have a file be password protected while using the “Button template?”
Hello I accidently reverted back to the free one by overwriting some files. I had some link templates created and what can be done to get all of that back? I do not believe I have a backup from before I did it. Any help would be appreciated I do not have the time to redo every download link on our website!
Update: curiously If I use two shortcodes I have different result for logged or not logged (credit/memberplan).
[wpdm_all_packages items_per_page="20" jstable=1 cols="title|categories|download_link" colheads="Title|Theme|Download"]
1) not logged: BUY BUTTON for the package with the credit and MemberPlan A —correct way (the package is the first of the all packages list)
2) logged as MemberPlan A user: BUY BUTTON for the package with the credit (the package moves down in the order of the all packages list!)
[wpdm-archive cat_view="compact"]
1) not logged: ADD TO CART BUTTON for the package with the credit and MemberPlan A
2) logged as MemberPlan A user: DOWNLOAD BUTTON for the package with the credit —correct way
Help. My packages are downloading but the email with the link isn’t being sent despite the settings being correct. It was working and now it is not.
Hi,
You have to edit /download-manager/tpls/wpdm-all-downloads.php for this shortcode. You can find details here about modifying the shortcode templates.
You can use inline CSS or with <style> tag, jquery inside the link or page template. Follow this tutorial for this to customize the link/page template.
Thanks
Ok, thanks didn’t realise there was that add-on for WPDM.
How can we change the statement with Form Lock ‘Your download link is ready now’ ?
Thanks
My site has Membership Plans, classified in:
Membership Plan A (standard wordpress role “subscriber”)
Membership Plan B
Membership Plan C
I set Download Limit for Membership Plan A to 20 (packages).
After the twentieth download, the Member of the plan A will have to pay for other packages.
In the meanwhile:
I add a package by setting:
Pricing: 5 USD
Require membership: Membership Plan A
By the log-out, it displays the package as buyable but if I log-in with the credentials of the member of the Memberplan A, I expect to see the file title with the button/link for the download (because I have not yet sold out my 20 credits) and not the file title with the purchase mode/button “Buy”. The purchase button should only be seen if I completed/finished the 20 credits.
Where am I wrong? Is there any item/setting to be set correctly?
Hello,
where can I modify the css of the shortcode
[wpdm_all_packages]
and how (which file) can let me modify the column names/order/presence of the table?
In addition: where (exact folder and file name) can I modify the css of a custom template page or link generated by cloning a standard template?
(Downloads > Templates > Link Templates or Page Templates)
Hi,
Not clear. If you want to use a different template for download page or link page you can either build a custom template from wp-admin/edit.php?post_type=wpdmpro&page=templates or use existing one.
Thanks
When the email lock is used an email is sent to the user with a link to the download. Unfortunately, this link expires MINUTES after. Please let me know how I can resolve this and ensure a permanent link is sent to the requesting user. If this can’t be done please tell me. I have been waiting too long for an answer on this. No one responds to chats and I have a client that wants this resolved asap. I either need an answer or I will be forced to use another plugin. This is my third request for support.
Thank You, I’ve tried Your solution. I’ve built new template. It works, but I’d like a different effect: One link to enforce open, and another link to enforce download. Not iframe with document view, but icon or title linked to open and “download” (button or text) to download…
I’ve checked-in the option “open document” (in “options” pannel), but it enforced all links to open documents. Wen unchecked – all links download document. And [doc_preview] inserts iframe.
Is there another solution?
Thank You for Your attention.
If you use Block Hotlink add-on user must come to your site to initiate the download even if he had the direct download link.
Hi,
Yes, it is possible. You can use [doc_preview] template tag in your page/link template to show document preview. And use [download_link] template tag to show download button.
There is a built-in page template with doc preview. You can use that or just create your own custom template using template editor.
Thanks.
I am experiencing this as well. The download link expires within a few minutes. If a user returns to the email with the link at any point later the link is expired as well. How can I remedy this quickly?
Hi,
Thanks a lot for the fast reply!
Can you send me a link to the latest Version of the plugin.
Am I allowed to download the pro Version?