I created a Page Link Template and uploaded it to the folder where other page templates were there. Now after I updated Download Manager, the template has vanished.
Where should I upload my template so that even after the update it still remains
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With the recent update, enabling the “Flat Download Link” option results in “Access Denied” messages presented to users who are authorized to download package contents. Disabling the “Flat Download Link” options resolves the issue. Please fix this, as I would like to use the Flat Download Link option.
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Please try this <a href="[download_url]" data-package='[ID]' class="wpdm-download-link wpdm-download-locked btn btn-primary"> Download </a>
. Please check and let me know if it works for you.
Thank you and kind regards
Hello Nayeem,
Unfortunately, that solution is not compatible with the lock options (we ask for check terms and conditions in the popup after clicking on “download”). The popup is not opening anymore.
Could you please provide another solution to not translate the text of the [download_link] and which works with the lock options?
Christian
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The slight problem is, when someone logs in to handle all the uploads for the users, they go to the backend. Thre is no backend screen that shows all the Packages/Downloads, assigned to each user.
From what you are sayingw e need to create a link in a custom menu, that goes to a page using your Shortcode.
What exact shortcode do we need on a page, that will show ALL download Packages, and then be able to filter by user? (or search by user)?
” And for your requirement you may trying from Downloads > All Packages section there will be a dropdown where anyone login or the administrator can filter packages by Author. Please check and let me know.” This won’t help. As this is for example, things that I personall yhave uploaded. I want to know ANYONE has uploaded and assigned to a particular member.
Simon
Hello, Varinder
I hope you are doing well and thanks for writing to us.
Unfortunately, exactly the same table is not possible in Download Manager. Kindly pay a visit to our demo site for alternatives, here is the link
Regards
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If you are facing an issue with the download label you can use this <a href="[download_url]" class="btn btn-primary">Download</a>
instead of [download_link]
template tag in your link/page template. please check and let me know, if it works for you.
Thank you and regards
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Hello Christian,
Hope you are well. And thanks for writing to us. It is not a translatable string or text, it is a template tag for creating download links of the packages. I hope you have understood. please check and let me know, if you have any more queries.
Thank you and regards
Hello,
how can I change the translation of the download_link in a link template? See have a look at this screenshot for clarification: https://imgur.com/a/Om7S6cg
Since it is not a string, I cannot find it in WPML or/and Loco Translate.
Best regards,
Christian
Hello Nrupesh,
Hope you are well. Thanks for writing to us. You can use [view_count]
and [download_count]
template tag in your link/page template. For more template tags you can visit this doc, https://www.wpdownloadmanager.com/doc/templates/template-tags/. Please check and let me know, if you have any queries.
Thank you and regards
Hi
Is there a way to know how many people clicked on the deals that take you to external link? Or to show how many people opened the deals page, and then how many clicked out to the external url? I am struggling to find those stats as most of the stats are around downloads.
Thanks!
Nrupesh
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We’ve been experiencing ongoing issues with PDFs not previewing, specifically when hit with a large amount of traffic to the page. The issue presents with PDFs not previewing and getting an error saying An error occurred while loading the PDF
followed by really slow site loading and downloading speeds. This does seem to be tied to the plugin unable to render during high traffic times because when I force logout all users, PDFs begin to load again.
We have a specific page on our site where about 140 of our highest viewed packages are linked and we have had to bypass the PDF previews completely in order to keep our site running. Rather than linking to the resource page with the PDF preview, we are now linking directly to the file URL in the wp-content folder in the browser to enable our clients to preview, access and download these important packages. This is just a band-aid and cannot be a long-term solution as it is a security risk.
I’ll follow this message up with login details and more specifics. We really need to figure this out as not being able to preview and having the site slow down is significantly impacting our ability to do business. Download Manager is the core functionality of our site and we don’t want to find another solution, but we may need to start looking if we can’t get this resolved.
I’ve opened a previous thread on this and am linking for context: https://www.wpdownloadmanager.com/support/topic/urgent-continued-fatal-errors/
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Hello Chris Clarke,
Hope you are well. Thanks for writing to us. Are you talking about pdf viewer View Button as I image attached,

and for favorite button you can use the [fav_button]
template tag in your link template, for more template tags, you can check the doc here,
https://www.wpdownloadmanager.com/doc/templates/template-tags/. please check and let me know.
Thank you and regards
Yes, you can customize. You can change the login page various links changing file links from this directory wp-content\plugins\download-manager\src\User\views\login-form.php
file. And you can keep the file backup for any plugin update following this doc, https://www.wpdownloadmanager.com/doc/template-files/. Please check and let me know, if you have any queries.
Thank you and regards
Thank you for your help. Exactly, if we change the login page to “None Selected”, then it fits, but the links (Login, Forgot password, …) point to the WordPress standard. And we don’t want that. These should point to “https://loewe-med.de/download-login/” or “https://loewe-med.de/download-login/?action=lostpassword”, for example.
Can this be customised somewhere? Then we would be super happy :-).
https://loewe-med.de/wp-content/uploads/2024/05/wpdm-link-01.png
Thanks!