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My original post disappeared after editing it several times so here it is again:
Please see this previous ticket I submitted:
This issue has occurred again for me today after upgrading from WP Download Manager Pro 4.9.8 to 5.0.1. The two custom link templates and one page template that I designed are both gone AGAIN. The plugin then reverted each package back to one of the default templates already included with the plugin. I rolled back to version 4.9.8 but the custom link and page templates are STILL gone. The last time this happened, I had to rebuild my templates from scratch and reassign them to every package which takes a long time (I have 100 packages) which wastes a lot of time.
I saw another person recently had this issue happen to them but you weren’t able to figure out why their templates disappeared. (https://www.wpdownloadmanager.com/support/topic/custom-link-templates-are-gone/)
We either need to have an easy way to backup our custom templates so that they can be restored easily since rolling back the database didn’t work or it might be better to store the custom templates in a directory where they won’t get overridden by plugin updates.
Please check ASAP to see if the templates can be restored. Thank you.
Topic: WPDM Widgets
How does one change the link template that’s used in the widgets?
For example the Top Downloads and New Downloads widgets?I searched the forum and the documentation without much luck.
Given that everything is package based I was surprised to see that these widgets focus on attached files. Is it possible to create a list of new packages, or packages ordered by creation date?
Download Manager was used on a previous WordPress site and transferred to a new WP website. The shortcode is placed and saved in a DIVI text box for a download page.
The viewed page shows the download list with all information except in the Download column. Download buttons are not displayed. There are links in place of the expected buttons that do nothing when selected.
Your help with this would be very much appreciated. Please let me know if additional information is needed. Thank you.
Hello everybody,
I’m experiencing an issue using WPDM on one page translated with WPML.
I have some not translatable documents, I need to insert them in one page (italian) and its translation (english) as well.So I created the italian page and its translation, then I put the same shortcode in both. This is the shortcode I used: [wpdm-all-packages items_per_page="50" categories="category1, category2" jstable=1 order_by="date" cols="title,file_count,download_count|post_content|categories|publish_date|download_link"
colheads="Title|Newspaper|Category|Date|Download"]I expected to have two identical tables, but I got that only the page in italian displays the correct cols and colhead, In english page the post_content parameter is completely ignored.
Could you please help me? Is it possible to display the same table on both pages, without creating translations of each single downloads package?Thank you for your support
Download button works ok until i use it with password lock then it just links to /#unlock and nothing changes.
Wont work with other lock options ether, only works if i turn lock off.
This happens on Link Template pages and Page Template pages.
what am i missing?
Hello, I am currently new to wordpress and am using download manager for some pdf files to be downloaded on a password protected page. I have both bootstrap css and js selected to make the shortcode work in ninja tables. The problem is it is putting a close button in the lower left corner of the page. If i turn off the bootstrap css the button goes away but makes the shortcode links in ninja tables go off the page. If i select both css and js it makes the shortcodes show normal but i get a close button at the bottom of the page under the footer.
Any help would be most appreciated.thank you for your time.
I have been trying with my hosting company for two weeks to troubleshoot the issue of all files uploaded for use in the Download Manager are now redirecting to my 404 Page Not Found error page.
Permissions are correct on the /download folder. Firewall and security settings are not causing the problem and yet, even if I upload a new file through the plug-in and then insert the download link on a page I get the error re-direct.
Any assistance would be greatly appreciated.
Our site works fine when you search or use an internal link to get to a download. A Terms and Condition pop up is displayed and once you agree you can make the file download. Perfect. However if you search for the product on google – you get the same url – and go to the page neither the Terms and Conditions or the download work. I understand that the download is ‘locked’ and inaccessible unless you agree to the terms, but something is not firing the pop up. Please advise.
Topic: Flashing icons after update
Hi
The web page and the icons of the files are not loaded correctly.
See link to movie clip. https://valjeviken.se/wp-content/uploads/2019/09/Error.mp4Occasionally the webpage shows something about the cache if you hover over the flashing icons?
The error occurred after the following updates. WordPress 5.2.3 and Download Manager 5.0.1
/Thanks
Hi Shahriar,
On the following page, for example, the red “subscribe” button links to the same page. How do I get it to link to the subscription page? The subscription page is already set up in the WPDM settings.
https://technicskeyboard.com/download/strictly-ballads/
You will notice that I’ve put a manual link and some explanations on the Page Template as a workaround for now.
Here is the subscription page.
https://technicskeyboard.com/subscription/
Thanks,
MikeTopic: Password lock configuration
I set up password lock and now the download button does nothing and links to /#unlock. How do I set it up?
Topic: Get Media played number