With the recent update, enabling the “Flat Download Link” option results in “Access Denied” messages presented to users who are authorized to download package contents. Disabling the “Flat Download Link” options resolves the issue. Please fix this, as I would like to use the Flat Download Link option.
I’m using the following shortcode to display downloads from a particular category
[wpdm-all-packages categories="scoreresults" order_by="title" order="ASC" cols="title|package_size|download_link" colheads="File Name|File Size|Download"]
But for some reason the headers are not appearing. This was working before, but after updating to 3.2.92 this appears to have stopped working.
I have since updated to 3.2.94 – and i’m still getting the same issue.
The following is the html source for when the headers are displayed
<thead>
<tr>
<th style="" id="title" class=""></th>
<th style="" id="package_size" class="hidden-sm hidden-xs"></th>
<th style="" id="download_link" class="hidden-sm hidden-xs"></th>
</tr>
</thead>
Can you assist?
Thank you
Hello,
how can I change the translation of the download_link in a link template? See have a look at this screenshot for clarification: https://imgur.com/a/Om7S6cg
Since it is not a string, I cannot find it in WPML or/and Loco Translate.
Best regards,
Christian
Hello there, This is my subscription-based website where I offer pdf’s to be downloaded. Monthly users can download 3 reports per month, then after 3 downloads if anyone intends to download more reports (PDF), they will have to pay an additional 14.99$. Previously it worked. I had posts where the download button was there as well as another package of pdf that could be added to the cart. Right now when I am adding the shortcode of that 14.99$ package on any post on my WordPress. The page shows a critical error message.
I got an email from WordPress saying Stripe is creating the issue. Here is the mail:
Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, WPDM – Stripe.
First, visit your website (https://adventurefreaksss.com/) and check for any visible issues. Next, visit the page where the error was caught (https://adventurefreaksss.com/wp-admin/post.php?post=2055&action=edit) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.5.3
Active theme: Astra (version 4.6.14)
Current plugin: WPDM – Stripe (version 1.6.5)
PHP version 8.1.27
Error Details
=============
An error of type E_ERROR was caused in line 1137 of the file /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/wpdmpp-stripe/wpdmpp-stripe.php. Error message: Uncaught Error: Call to a member function create() on null in /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/wpdmpp-stripe/wpdmpp-stripe.php:1137
Stack trace:
#0 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/wpdmpp-stripe/wpdmpp-stripe.php(1210): WPDMPP\Libs\PaymentMethods\WPDM_Stripe->buyNowButton()
#1 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/class-wp-hook.php(324): WPDMPP\Libs\PaymentMethods\WPDM_Stripe->buyNow()
#2 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#3 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/wpdm-premium-packages/templates/add-to-cart/buy-now.php(15): apply_filters()
#4 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/wpdm-premium-packages/includes/libs/ShortCodes.php(122): include(‘/home/u87575358…’)
#5 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/wpdm-premium-packages/includes/libs/cart-functions.php(1279): WPDMPP\Libs\ShortCodes->buyNowHTML()
#6 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/wpdm-premium-packages/wpdm-premium-packages.php(1392): wpdmpp_add_to_cart_html()
#7 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/class-wp-hook.php(326): WPDMPP\WPDMPremiumPackage->fetchTemplateTag()
#8 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#9 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/download-manager/src/Package/PackageController.php(397): apply_filters()
#10 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/download-manager/src/Package/PackageController.php(1818): WPDM\Package\PackageController->prepare()
#11 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/download-manager/src/Package/Shortcodes.php(68): WPDM\Package\PackageController->fetchTemplate()
#12 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/shortcodes.php(433): WPDM\Package\Shortcodes->singlePackage()
#13 [internal function]: do_shortcode_tag()
#14 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/shortcodes.php(273): preg_replace_callback()
#15 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/class-wp-hook.php(324): do_shortcode()
#16 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#17 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(1865): apply_filters()
#18 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(569): WP_REST_Posts_Controller->prepare_item_for_response()
#19 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/rest-api/class-wp-rest-server.php(1230): WP_REST_Posts_Controller->get_item()
#20 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/rest-api/class-wp-rest-server.php(1063): WP_REST_Server->respond_to_request()
#21 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/rest-api.php(555): WP_REST_Server->dispatch()
#22 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/rest-api.php(2922): rest_do_request()
#23 [internal function]: rest_preload_api_request()
#24 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/block-editor.php(753): array_reduce()
#25 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-admin/edit-form-blocks.php(77): block_editor_rest_api_preload()
#26 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-admin/post.php(187): require(‘/home/u87575358…’)
#27 {main}
thrown
Kindly check on this. And let me know. Thanks.
Hi
Is there a way to know how many people clicked on the deals that take you to external link? Or to show how many people opened the deals page, and then how many clicked out to the external url? I am struggling to find those stats as most of the stats are around downloads.
Thanks!
Nrupesh
We’ve been experiencing ongoing issues with PDFs not previewing, specifically when hit with a large amount of traffic to the page. The issue presents with PDFs not previewing and getting an error saying An error occurred while loading the PDF
followed by really slow site loading and downloading speeds. This does seem to be tied to the plugin unable to render during high traffic times because when I force logout all users, PDFs begin to load again.
We have a specific page on our site where about 140 of our highest viewed packages are linked and we have had to bypass the PDF previews completely in order to keep our site running. Rather than linking to the resource page with the PDF preview, we are now linking directly to the file URL in the wp-content folder in the browser to enable our clients to preview, access and download these important packages. This is just a band-aid and cannot be a long-term solution as it is a security risk.
I’ll follow this message up with login details and more specifics. We really need to figure this out as not being able to preview and having the site slow down is significantly impacting our ability to do business. Download Manager is the core functionality of our site and we don’t want to find another solution, but we may need to start looking if we can’t get this resolved.
I’ve opened a previous thread on this and am linking for context: https://www.wpdownloadmanager.com/support/topic/urgent-continued-fatal-errors/