I’m seeing strange behavior on my site since the latest update was installed. Some downloads are failing with “404 Errors”, but not all. Seems there may be an issue with the flat download URLs that are being generated that causes some file downloads to fail. If I disable the “Flat Download Link” option the issue is resolved. However, I would like this option enabled. Please advise, there is urgency with this issue.
Hello and thank you for the form lock feature. Is there a way to achieve the following :
When someone has completed the form, then he is receiving the download link by email. Perfect !
I want that if the same person (IP and session) :
– click again on the download button on the document page, he should see “the download link has been sent to your email. Send again ?”
– if he clicks on another document with same form lock, he shouldn’t need to complete the form again, but instead has the message “click here to receive download link by email for this document”
Thank you very much for your help !
Hello I just bought your plugin and I thank you for your great work. Using Download manager pro + Form lock.
I have some issues about text strings that are not translatable (with loco translate). It is working for other text strings but some are missing : they do not appear in the list of translatable strings.
So, could you please add possibility to translate the following strings :
On the download page sent by email after a form lock (strings not available in loco translate) :
– Expire in x hours
– x downloads remains
– Download
– Go to Home
– View Package
Backend : On the popup for manual “Email Download Link” (from /post_type=wpdmpro) (strings not available in loco translate) :
– Usage limit
– Expire after
– Mins
– Hours
– Days
Backend : On “Generate Temporary Download Link” popup (strings not available in loco translate) :
– Generate Temporary Download Link
– Usage limit
– Expire after
– Generate
– Click generate button
AND On the email sent to Customer with download link, strings appear in loco translate but translating strings with loco translate is not working, it is not taken into account :
– Thanks for Subscribing to … Please click on following link to start download:
– Download button
– Best Regards, Support Team
These strings are not translated even with loco translate… I tried, but it is not changing the email content.
Thank you very much for your help !
We are experiencing a strange error with multiple files that were uploaded yesterday.
In total, 6 files were uploaded: 3 Software versions in German (package names starting with 2025, 2024, 2023) and 3 in English (also 2025, 2024, 2023). Each of these packages has an individual permalink that is correctly defined in the package settings. However, when one clicks on that link, the URLs for 2023 and 2024 are forwarded to version 2025 of the respective language.
When using the embed shortcode, the download button works correctly and the correct file begins downloading. However, when one clicks on the file name link next to it, the same error happens.
All of the older downloads are not affected by this error.
Download Manager Pro Version 6.5.5
Wordpress Version 6.5.5.
Hello,
When i new user is registered for a download I recieve an email of the registration. When I click on the button “Edit User” I get a 404 page error now . This was never before. When I clicked on the “Edit User” button, I opened the page with the user settings and could change them.
Please help
Henri
Several people who get the mail to download a pdf are getting an error “invalid download link”.
Others can download it correctly.
How does this come? and how to solve?
We now already have 3 mentions of an invalid download link.
Within the subscribers list I see that these persons has as action/status “Aproved” And others have “Downloaded”.
Now 15 out of the 55 have Approved and not Downloaded as satus. Does this mean that the url for downloading is not working for all these 15 persons?
Hi my S3 plugin is not working.
When trying to download any existing file from S3 getting this error:
Error in call to API function “files/get_temporary_link”: Invalid authorization value in HTTP header/URL parameter
When checking in the admin page the S3 manager listing is loading forever with the following error:
/wp-admin/admin-ajax.php?action=exploreBucket&__s3picker=1:1
Failed to load resource: the server responded with a status of 500 ()
After PHP from 7.4 to 8.1 my site dispayed a a critical error apparently due to a very old version of Download Manager (4.5.3 by Shaon). After installing and activating the current version 3.2.96 there is no package link. There is some what appears to be a random name of a php file. “54171f5f9aa9e.php” and no link. Here is the link to a package https://greenbugenergy.com/download/dobson-dam-notice-of-commencement . Please advise how to get the links to my packages working again. Thank you in advance.
My apologies as I think I am being extremely stupid.
On the main page that shows all of my available downloads I would like to show all downloads as per your template “Call to action 4” with 3 columns. So I have set the “Link template” for each download to “Call to action 4” However how do I setup the main view of these downloads to be as per your “Call to action 4” example on https://try.wpdownloadmanager.com/ready-to-use-templates/ ?
My page currently look like this: https://showersave.previewlab.co.uk/library/
Also how do I add a search facility?
Thank you.
Geoff
Hello,
for some packages i need to propose external links (youtube url for exemple) instead of documents…
i didn’t find the way to do it…
could you help ?