Not sure when this started happening, but on our site, we are having this issue.
Our normal workflow is to upload files via FTP (for organizational purposes), then use the browse feature when creating a package to find the file. This has worked fine in the past, but recently, the links being generated changed. Before they were of the form
/home/xxx/public_html/wp-content/files/cat/filename.ext
However, since this change occurred, they are of the form
cat/filename.ext
Any idea how to go about fixing this?
Hi
As administrator (or subscribed member) I get the following popup message when I click on a download link: ‘You don’t have permission to download this file’ and a downloaded txt file of the same name
I can however download documents in one of my categories but not any of the others. I’ve checked and compared settings and can’t work out why the is happening for all but one. My user access has all taxonomies ticked
Any help greatly received
Regards
Ian
I just updated to the latest version, and now instead of my download links triggering a download, they take me to a download page with the following error at the top:
Warning: Invalid argument supplied for foreach() in …/plugins/download-manager/libs/class.Apply.php on line 685
This doesn’t happen with all downloads, just some of them.
Hello,
We initially built our site inside a UAT environment so we could get it all configured properly before copying it to a live server and are experiencing some issues with downloading some files. About half the files we are getting a file-not-found.txt file instead of the actual file when downloading. When I compared a package that was downloading properly and one that wasn’t the issue arose quickly… Under Attached Files some are linked correctly ( FileName.pdf ) while others are still using a path associated with our UAT environment.
We’ve gone under settings and Updated File Browser Root but it’s not taking a global effect.
Any ideas?
WordPress will not let us update to the new version automatically. We get his error
he package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Please send us a link for the latest Download Manager available. View version 5.0.3.
Thank you
J. Otten
DJM Website maintenance
Ref: https://www.infogovsolutions.com/case-study/
Clicking on download button generates dropdown for name and email as expected. Submitting form sends email with download link embedded as expected. Problem is clicking on the link in the email opens to a blank page. The actual file does not appear. Any suggestions would be helpful. Thank you.
Hello,
I’m experiencing an issue where the Accordion style boxes are opening then closing by themselves. I’ve tried reinstalling WP Download Manager Pro and the File Cart Add-on. This issue can be replicated on all web browsers, however for some reason on mobile the boxes are working correctly. If I disable the WP Download Manager Pro plugin, the boxes work correctly but the Download and Add to Cart buttons break.
Please advise of troubleshooting steps to try.
Visit the link then try to expand one of the cases (accordion style boxes lower on page). They will expand then close.
Thank you,
Tim
All emaillock-link result in a critical error and no page ist visible:
Warning: include([mypagepath]/wp-content/plugins/download-manager/tpls//download-page-clean.php): failed to open stream: No such file or directory in [mypagepath]/wp-content/plugins/download-manager/libs/class.Apply.php on line 1170
That’s because tpls//download-page-clean.php does not exists. Only tpls3/download-page-clean.php
Please fix it as soon as possible
Hi,
We are receiving this error message on the screen when trying to download a package.
Can you please help us fix this? We are using mail lock.
Our url is http://www.dragoman.ist, pakcages publications) are on this link
https://www.dragoman.ist/tr/ceviri_kaynaklari/
Error message:
Warning: include(/home/customer/www/dragoman.ist/public_html/wp-content/plugins/download-manager/tpls//download-page-clean.php): failed to open stream: No such file or directory in /home/customer/www/dragoman.ist/public_html/wp-content/plugins/download-manager/libs/class.Apply.php on line 1170
Warning: include(): Failed opening ‘/home/customer/www/dragoman.ist/public_html/wp-content/plugins/download-manager/tpls//download-page-clean.php’ for inclusion (include_path=’.:/usr/local/php71/pear’) in /home/customer/www/dragoman.ist/public_html/wp-content/plugins/download-manager/libs/class.Apply.php on line 1170