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In reply to: There was a critical error on your website.
Hi good people 🙂
After doing the latest update, I have encountered an error when viewing the page where the downloads are.
I am using this as a download link
[wpdm_package id='1895' template='link-template-default-old']Error:
Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402If you need additional information, I am more than happy to help in order to resolve this.
Hi @trikdis
Hope you are well. if you are searching for
link-template/page-template, please check this directoryplugins\download-manager\src\Package\viewsI hope it will help you
Thank you
Hello,
Thanks, it works fine.
With the link in the header I have done the same with an html code that I have downloaded from the internet:<a href="[download_url]" target="_blank" rel="noopener">[link_label]</a>I wanted to ask you if it is correct or do you recommend another option. It works well.
Thanks
In reply to: MAJOR PROBLEMS AFTER UPDTAE 6.02
Guy get your act together. I am not a beta tester or debugger.
I upgraded to 6.0.3 to see if this version will fix my issues since I upgraded to version 6.0.0
This was a HUGE mistake.
– My pages with Beaver Builder where I am using short codes template links are broken now!!!
– Orders are being paid with Paypal but there is no order generated!!!
– The license is not showing up in the order details anymore!!!I had to manually add the order and manually add the license to give it to the client who by the way got an INVALID LINK when he tried to download his package.
Seriously, I am starting to look into another platforms!!!!
So fix your code.
I am not recording videos to show you everything that is wrong…
You should test your stuff before releasing it and breaking things again!!!
Sincerely
Emilio Hernandez a happy customer until your fatal version 6.0.0 Release.
PS
Review also your code of the Premium Packages and make sure everything is working properly!
In reply to: Page Template Issue
In reply to: Import packages not importing title
OK thanks
Another issue is all the link templates seem to have broken, I had the free version working fine and displaying nice, Now the Icons have gone really big and the DOWNLOAD button does not work.
on the Admin screen there just shows an error
In reply to: Downloads don’t work after updating to 6.03 ?
Hi @ovoigt,
Sorry being not getting the proper directory. For new launching from the base code of the plugin, directory structure has been changed, please check from here,
plugins\download-manager\src\Package\views\link-templatesAnd for making back up please follow this doc, https://www.wpdownloadmanager.com/doc/template-files/
I hope you shall get the help
Thanks for your appreciation
In reply to: Downloads don’t work after updating to 6.03 ?
I’m very irritated.
The relevant folders you mention do not exist. When I click on the directory download-manager I only get three folders:
assets languages srcWhere do I have to put the template
link-template-default-old.php?In reply to: Set all documents to use new link template
Hello @zwanets,
Hope you are doing great today.
You can use the below add-on in order to set the new link template on all of the documents at a time.
Alternatively, Based on the above-mentioned scenario you can edit the default link-template as well by following this so that it applies to all default link templates.
However, for the PRO version, you can edit a template easily by following this.
Let us know if you need further assistance regarding this matter.
Thank youIn reply to: Downloads don’t work after updating to 6.03 ?
Hi @ovoigt,
For the
link-template-default-old.phpissue, the template should be residing in the related directory likeplugins/download-manager/tpls/link-templatesor from theDownloads > Templatessection. I think it is missing there. please checkThank you and regards
In reply to: Downloads don’t work after updating to 6.03 ?
Thanks. Yes, I can see that the tree is back now.
But many other pages don’t work anymore…. why is this happening?
Please check https://gymnasium-brake.info/personen/schulleitung/ – there were two downloads on the right side… now it says “link-template-default-old.php”
In reply to: MAJOR PROBLEMS AFTER UPDTAE 6.02
Sir NAyeem i just Chceked the update 6.03.
So now I have only download and the wpdm_all Package table problem remains.
the package duplicate option is now working.
on download it is giving an error There has been a critical error on this website.
so plz sir now fix the download and also set the wpdm_all package table for me as you were set before when the user clicks on the download button, so the package page shall open in a new tab instead of file downloading. i have already given my old wpdm_ll downloads PHP file link above.
and I roll back to the old version so plz update the plugin when u will be login.
thank ytou
Hello,
my files are no longer displayed after updating to 6.03.
Why is this happening?
How can this be fixed asap?Instead of the file I see for example:
“[wpdm_tree category=”anmeldung5″ download_link=1]”
or the name of the template used “link-template-default-old.php”
Please check https://gymnasium-brake.info/dokumente/ or https://gymnasium-brake.info/informationen-fuer-eltern-schuelerinnen-der-grundschulen-und-anmeldung-fuer-den-zukuenftigen-jahrgang-5/
Best
OliverTopic: 503 Error Page – Item
Hello supporto,
I use this layout for my product item page
<div class=”row”>
[description]
</div>Because in my product page i need to insert some information in Description section.
when i insert in my product page a short code of this product
for Example
[wpdm_package id='42708']We have in front end
503
Service Unavailable
The server is temporarily busy, try again later!Download link come from a Table press with correct shortcode [wpdm_package id='42708']
This cause a conflict?
Best Regards
Riccardo
Excuse me, but the zipped files worked correctly before the update to version 6.0.
Now you tell me that I should not use the media library button: a function that is built-in in WDPM.
If I understand correctly I should not use a feature of WPDM (the media button), otherwise zipped files won’t work?
As a consequence, I have to inspect *every* download link, to check whether or not in the past the media button was used (!).
I have more than 1000 wpdm download packages, so this would mean I have to check all those files manually because the update to 6.0 contains errors. Unnecessary and time-consuming while everything worked fine before version 6.
Please tell me you will fix this since this is not acceptable.
Hello ,
Sorry for this inconvenience.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. Current version of WPDM is 6.0.3 with many issues fixed. If you can’t update it directry from WordPress dashboard, Please update manually from this link.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?Best Regards
