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In reply to: Problems with the download page
In reply to: Customers cannot download files after purchasing
When a purchase is complete, the customer is taken to the purchases page and can click on any order to see the order details.
The file(s) purchased are listed, but when they are clicked, the user is taken to the item description page where there is an add to cart button. There is no way to download any of the purchased files, and no download link.
Can you help?
In reply to: Download_Link_Extended Broken with New Update
I have not received a reply yet, but have done more testing.
I am using the Email Lock as well.
This was the URL that was being generated that was not working:
https://www.gateworks.com/?__wpdmlo=4820So then I went to that specific package, and disabled the email lock.
Everything worked fine with the download_link_extended short code.
The file downloaded fine.So it seems the issue here is the email lock which may have a bug?
I hate updating things because things break. Sure enough, I did an update and this is now broken on my site.
After reading another user’s thread, it sounds like this is a big issue!
My customers right now are complaining and cannot download our documentation. This is a VERY urgent issue.
I am now updated to the version 6.0.8 download manager plugin.
We are using WordPress 5.3.9I am using the download_link_extended in my template.
When I click on the download button on my webpage using an embed short code, it simply shows an error page that says:
There has been a critical error on your website.Please test this by clicking the documentation tab on the following link and trying to download the ‘User Manual’
https://www.gateworks.com/products/industrial-single-board-computers/imx8-single-board-computers-gateworks-venice/gw7100-rugged-industrial-single-board-computer/Is it possible to update a file in my downloads without changing the link of the file? If so, how is this done?
Thank you,
Eric
In reply to: Email Lock Submit Button Not Working
I have narrowed it down to the [download_link] shortcode. If I update that shortcode in my template to [download_link_extended] the form works and downloads correctly, however, I do not want that extended information always showing. I also don’t know how to troubleshoot the [download_link] shortcode.
I tested other templates (yours not custom) and all the ones with [download_link] cause the problem for me.
Hi,
I installed WPDM pro with Advanced Access Control plugin but it seems the module doesn’t work. I followed the instruction of video at this link but it doesn’t work:Can you help me?
Thanks in advance
In reply to: How to hide expired download ?
Hello @ultimatelab,
Hope you are well. please add the following code to your
wpdm_change_download_expired_messagefunction,I hope it will work fine then
$package['download_url'] = '#'; $package['link_label'] = "your custom message"Thank you and regards
In reply to: Unable to use the addon
Thank you, Humayon
I have replicated the waiting download but unfortunately, this only seems to work with files uploaded through the download manager.
I thought I could use the lazy download on my existing WordPress posts and not files uploaded to my site, for example, external links to files.
In reply to: Unable to use the addon
Hi @blogthetech,
Hope you are well.
You will find elaborate documentation on the below link.
Let me know if you still need further assistance regarding this matter.
With RegardsIn reply to: New items not showing even though published
Hello @lucatortuga,
Glad to hear that your issue has been resolved.
You will find the shortcode details in the below link.
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Best RegardsIn reply to: Problems cloning a template
Hello,
You can use template tags to link thumbnail.
For that you have to use[page_link]for package page or[download_url]
for direct download link
To open in a new tab, you have to use code like this
<a target="_blank" href="[page_url]">[title]</a>
details:
https://www.wpdownloadmanager.com/doc/templates/template-tags/I hope the issue will be fixed in the future updates of wpdm elementor. I have forwarded the issue to the developer team.
Thanks
In reply to: Problems cloning a template
Hi again.
Just a little doubt.
How can I do to link thumbnail or title to document, instead of page?
(like DOWNLOAD button).And is it possible to open document in a new tab?
thanks!!!!
Hi everybody,
we own a single site license and are running our livewebsite under the linked site domain lets say “xyz.com”.
Currently we are working on a big relaunch under devdomain “xyz.agency.com”.
Question 1:
Is it possible to add the (short-time-period-only-necessary)-devdomain to the linked sites list in the user dashboard somehow?
Or is there any other way to activate the Pro version for development purposes?Question 2:
What would be the best practice for migrating the current data from the live system to the 100% freshly installed empty WP install on the devdomain?
We need to keep all the connections towards categories, tags and users respectively the userroles alive!
Same with the associated files.
Is there no way to 1:1 clone or transfer all the db- and file-data?With the existing import/export functionality we learnt so far, that we may not export as csv from the old system and import excatly that csv file into the new one, since it has a different column structure.
We have about
– 350 downloads
– 600 files connected
– 160 categories attached
– 50 tags attached
– 5 userroles in use
– 3600 usersAny help and idea on how to make the migration as safe and clean as possible is highly appreciated 🙂
Thanks a lot in advance!
Many Regards
HolgerHi, is there a way for users to report a download link for example is broken? We have 100’s of downloads on our site & sometimes a link no longer works. At present I check them manually, however if users could report an issue with a download that would be perfect.
In reply to: I have download list issues
In reply to: download and view
Hello @mauro-dainelligrado360-it,
Hope you are well. are you trying to get an appearance like the link shared here,
https://wpdmpro.w3eden.com/download/wpdm-test/
please let me know
Thank you and regards
In reply to: Direct Download without File Preview
Hello,
The issue is that if you select from media, download links become direct. wpdm doesn’t handle that.
That is just an alternate option for those who wants direct download link. You can also try the unmask download fromDownloads > Settings > BasicThanks for creating separate topic for another issue.
Argument 3 passed to locate_block_template() must be of the type array, string given, called in /wordpress/core/5.8.1/wp-includes/template.php on line 66
Hello, i’m getting this issue when trying to open the download-page.
I saw the same issue on other tickets but there you mentioned to update the page-addon package but i don’t use that one.Link: https://netwerkislamexperten.be/download/ramadan-tips-voor-leerlingen/
When I click on a download link, the file is previewed in the browser. Images are shown full screen and the link includes the file name with its extension. But I would like the file to download directly when I click the button. The preview is not needed, as I can already do that beforehand and on Safari you can’t even download videos with long press like you can on Android. That means it’s impossible to download videos on iOS devices.
I have already looked through the settings and found the setting “Open in browser”, but that is already deactivated. If activated, it should behave exactly like it does at the moment. But that is not what I want.
I want it to show a download dialog on single files right away, just like it does when you download a zipped package.Thanks for your help!
Topic: I have download list issues
I use this list
[wpdm_all_packages items_per_page="20" jstable=1 order_by="title" order="ASC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]issues:
1. It shows 0 files, although I uploaded multiple files
2. Press the download button only download one file(in case I uploaded multiple files)
3. Can you help me to add a link to the package pageThanks
Topic: download list issue
I use this list
[wpdm_all_packages items_per_page="20" jstable=1 order_by="title" order="ASC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]issues:
1. It shows 0 files, although I uploaded multiple files
2. Press the download button only download one file(in case I uploaded multiple files)
3. Can you help me to add a link to the package pageThanks
I also dont know how i can solve this issue. Just want to convert Download monitor all download links to Download manager plugin. Already sent you CSV file Now please import that file in Download manager plugin. Please do it for me.
Thank youIn reply to: Problem Download IOS
