Hi,
Download URL is working fine from my side, please check my attached image,

you can also flush the permalink structure again from your side
thanks
The problem is with the links to individual documents. On both the Profile and Download History menus, clicking on a document name results in a 404 error. On the My Download menu, the document pages load correctly. This is due to different URL structures, as shown in these screenshots:
Profile menu: https://drive.google.com/file/d/1SSQLBhvB3Tzqk4flteuvkGDEQPlTeAo4/view?usp=sharing
My Downloads menu: https://drive.google.com/file/d/1SXXTdSvqi1V3ONCEFgUQmEUUa9po-etZ/view?usp=sharing
I hope that is helpful.
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Hi,
For better performance and security, videos should be hosted on Amazon S3. You can stream them from there by using the below add-on.
WordPress Amazon S3 Storage Plugin
For watermark and any other type of video editing option, no add-on is available yet, it will require custom development. You can request custom development by following the below link.
Custom Upgrade Service
Thanks.
Hi Nayeem, I am working on this project with Arianna and am trying to make these changes. I understand what you’ve written, but as we’re using the WPDM Button Templates add-on I think the template file is located elsewhere – it’s probably coming from plugins/wpdm-button-templates/wpdm-button-templates.php
The trouble I have now is that the [download_link] text is in code like this:
if(!wpdm_is_locked($id) && wpdm_user_has_access($id)){
return "<a href='".wpdm_download_url($package)."'>{$html}</a>";
} else
return FetchTemplate("[download_link]", $package);
I’m not sure how to replace or modify this without breaking the code – I’m not a PHP developer so I’m just using educated guesses here.
Hi,
May you please explain sending link feature, we are implementing the link feature in this way, when someone sends a URL. it will automatically show URL preview ( like in facebook messenger or whatsapp ). Is that how you want or please let me know if you have a different idea. The update is coming soon ( in a week or so ).
#3. Checking it on your site. I shall let you know details after I’m done
#4. You can setup the admin email to receive private message from PM settings:

However, we shall implement the multi-admin feature, but it may take some time.
Hi Sethu,
Hope you are well.
You can remove the download button on the link page by following the below procedure.
Changing Template Files in /plugins/download-manager/tpls/link-templates ( Download Manager Plugin ) dir:
Copy /plugins/download-manager/tpls/link-templates dir to your active theme dir
Rename it to download-manager
Now remove all files from {active-theme}/download-mamager except the ones you need to modify
Update template file(s) in {active-theme}/download-manager dir as per your need
You can follow this as well.
More details can be found on the below link.
Template Files
Thanks.
For displaying your own text label for your related files/packages, you may change the link label as I image attached,

For changing your own site language you may follow this doc,
How To Change WordPress Site Language?
thanks
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Hello,
Thank you for adding the new option to duplicate downloads in 5.3.4.
By default users with the role of Editor are unable to see the Duplicate link for each Download in the ‘All Packages’ list. Is there a way to turn this on for Editors?
Cheers,
James
2 months of going around in circles and constantly having to follow up for a reply — I have managed to trouble shoot and fix the issue myself. The code we used to fix the issue for anyone with the same problem:
[wpdm_all_packages items_per_page="8" categories="CATEGORIES HERE" jstable=1 order_by="date" order="DESC" cols="title,file_count,download_count|categories|upload_date|download_link" colheads="Title|Categories|Upload Date|Download::155px"]
Thank you for getting back to me.
It wants to download the pdf and not open it.
Here is a link to an example
https://www.shopfloorautomations.com/company-profile/
My customers are able to add items to the cart, check out using Stripe, and after checkout, they are redirected to the “all orders” page. From there, they can click the linked order number or the “order details” button, both of which link to the order details page where the package should be available for download.
The problem is that the order details page shows nothing about the item(s) ordered, all dollar totals are $0.00, and there is no file to download. Instead, there’s the text “If you still want to complete this order” and a big “Pay Now” button. My customers are paying for items and are not able to download their items.
They are also receiving an email with order details and a link to the order details page but the link points to the same page, where nothing is available.
Here’s a screenshot:
https://www.dropbox.com/s/d3p8ou34khxyvuo/Screen%20Shot%202021-04-13%20at%2010.26.23%20PM.png?dl=0
Please help! My online store is useless right now.
Thanks.
Using the following shortcode:
[wpdm_user_dashboard signup=1 fav=0 flaturl=0 logo="https://thecountycut.com/wp-content/uploads/2021/01/logo_300.png"]
On both the Profile and Download History menus, the links look like this:
https://thecountycut.com/?post_type=wpdmpro&p=289
Resulting in a 404 error.
On My Downloads, they look like this:
https://thecountycut.com/download/tuolumne-documents-20210315-2/
Which works as expected. Please advise how this can be fixed.
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Do you want to show the attached file names? for editing link-template, you can check doc, https://www.wpdownloadmanager.com/doc/templates/template-tags/
thanks
Hi Nayeem,
thanks for your relpy. I tried it with:
[wpdm_archive_filter items_per_page=”6″ link_template=”usermanualdownloadtemplate” cols=2 colspad=2 colsphone=1 category=”umsirm,latest-version” xcats=”umsirr”]
but it is still shown in the menu and not applied.
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I have checked that, everything is working fine. I think it can happen by the options beneath download info Share this, facebook, twitter, linkedin, it can sometimes. I hope you have understood
thanks
Not exactly sure, your APP needs to be able to handle the WordPress login system properly with proper cookie support. Otherwise, the download will not work, as if wpdm can’t detect the logged-in user ( using WordPress’s native functions ), the download link will not work.
We have downloaded and updated the plugin. When we ask for password reset now we do get a link on the email but it does not work, doesn’t do anything when clicked.
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Hello Robert,
Hope you are well.
Please follow this link which will help you to solve your above-mentioned display issue.
By the way, stay safe and take care of your family. Hopefully, the Covid-19 outbreak will end up soon.
Thanks
Hi,
you can follow the link below documentation,
Template Files
by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template. And you have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target=_blank>[link_label]</a> in related php file.
Thanks.
please adjust these options as I image attached for Invalid download link issue,

I hope it may help you
thanks