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Hello,
I’ve been having a lingering issue and have emailed several times to support but I have not gotten a response with the last issue I’m having involving categories showing up that shouldn’t be. I have multiple categories for my Downloads set up and they are all separated as they should be for each package I’ve created. On my main Downloads page, I should only be showing what we call ‘Specification Sheets’ but all categories are showing. I’ve tried using the category ID (id=5 for me) and I’ve tried using the long name for the category (specification-sheet) in the code to present on the page but still all categories are showing up. Can someone help me to get this to work correctly.If you view my Downloads page, the first 4 items in the right column are categorized in the back end as Installation Instructions, Application Guides or Information Sheets but they’re showing when it should ONLY be Specification Sheets:
https://www.evenlite.com/downloads/Here’s the 2 different code snippets I’ve tried but it’s still not working:
[wpdm_packages order_by="title" order="asc" items_per_page="200" id="5" template="customevenlitelinktemplate" cols=2 colspad=2 colsphone=1]ALSO TRIED:
[wpdm_packages order_by="title" order="asc" items_per_page="200" category="specification-sheet" template="customevenlitelinktemplate" cols=2 colspad=2 colsphone=1]Thank you very much,
BrettHi,
I’ve inserted the [wpdm_my_downloads] inside a page to display all the available downloads for a specific user.
The problem is that I need to display who is the author of a single package.
This is not visible nor inside the [wpdm_my_downloads] page neighter inside the package details.
Please help meIn reply to: Customer fields for Email Lock
You have to create from
Downloads > Settings > Quick Forms, then you shall find the option as I attached image here,
Thanks.
We’re using form lock to lock downloads with a Gravity form.
The form loads and you can submit it just fine.
If “email download” is not selected, nothing happens. No download it just sits there.
When we set the form to email the person the file it sends an email with a link which does arrive – the link when clicked on loads the website and causes a PHP error on the site so we just see the “There has been a critical error on your website.” message. Here’s the PHP error from the server logs.
2020/09/16 02:22:45 [error] 41147#41147: *139327 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Cannot use object of type stdClass as array in /www/susaguhlrealestate_654/public/wp-content/plugins/download-manager/libs/class.Apply.php:1294
Stack trace:
#0 /www/susaguhlrealestate_654/public/wp-includes/class-wp-hook.php(287): WPDM\libs\Apply->customDownloadLinkPage(Object(WP))
#1 /www/susaguhlrealestate_654/public/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#2 /www/susaguhlrealestate_654/public/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
#3 /www/susaguhlrealestate_654/public/wp-includes/class-wp.php(758): do_action_ref_array(‘wp’, Array)
#4 /www/susaguhlrealestate_654/public/wp-includes/functions.php(1285): WP->main(”)
#5 /www/susaguhlrealestate_654/public/wp-blog-header.php(16): wp()
#6 /www/susaguhlrealestate_654/public/index.php(17): require(‘/www/susaguhlre…’)
#7 {main}
thrown in /www/susaguhlrealestate_654/public/wp-content/plugins/download-manager/libs/class.Apply.php on line 1294″ while reading response header from upstream, client: 203.118.137.168, server: http://www.susaguhl.co.nz, request: “GET /wpdm-download/S1kWGKXM5c4KXC-65CCNNcc4hzZeN7Ap4ngsf3V69u6an7CcMiebnF8fHobVJIXyOnK-42MK834CU9-0hPOEOgBf2cM1D4hVnyLP3p7ymZEHgLWIwLRJ9ZJ-AOq8Fh4Q HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7.4-fpm-susaguhlrealestate.sock:”, host: “www.susaguhl.co.nz”If we leave the email file off then we don’t get to the download at all, we just end up back at the page the download is on??
Help would be much appreciated
Since recent updates, my pages that used to display the downloads of a certain category, now display all downloads. The side-menu that lists all the subcategories is displaying perfectly.
I have seen similar post in this forum, but no way to solve it.
Code used:
[wpdm-archive category = "412" cat_view = "extended" button_style = "default" link_template = "link-template-panel.php" order_by = "post_title" order = "asc" items_per_page = "10"]Thanks.
Hi there – I have two web sites which use download manager.
Both have wordpress 5.4.2 installed with download manager plugin installed and running.
Downloads work on one and have stopped working on the other.
In one of the installations the download manager settings area includes the “image button” feature.
When I select and save “no image”, the button image remains the same as before.
Is this connected to the fact that downloads no longer work?
NB I have tried deactivating and removing download manager and then reinstalling it but that has not restored the download function.
I am getting multiple emails and comments a day saying that this package won’t download. They put in their information, but the loading icon just gets stuck.
In reply to: Upgrading DMPro via FTP breaks download page
Also, just a heads up. The page works great if I am logged in as admin. However, I am getting emails from users saying the page still doesn’t work. It looks fine and the categories are all visible. But no actual content shows up on the page. I was able to recreate on my end by logging out as admin and then logging in as a normal user. There are no downloads visible on the page, so it’s still broken. I’m exploring around trying to see what the problem is.
Is it possible to use the seek bar to skip forward/backward in videos?? It doesn’t work for me. I am uploading mp4 video files and displaying them with [video_player] tag. I tried disabling resumable downloads and output buffering but neither option helped. I really hope this is possible because we have many videos over 1 hour long and it wouldn’t be very useful to anyone if there’s no way skip ahead in the video to whatever parts they want to watch. Thank you.
In reply to: Critical Error
Oh my….just tried to edit a page and….
Notice: register_rest_route was called incorrectly. The REST API route definition for wpdm/v2/alldownloads is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/exalearn/public_html/wp-includes/functions.php on line 5225
Notice: register_rest_route was called incorrectly. The REST API route definition for wpdm/v2/search-package is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/exalearn/public_html/wp-includes/functions.php on line 5225
Notice: register_rest_route was called incorrectly. The REST API route definition for wpdm/v2/link-templates is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/exalearn/public_html/wp-includes/functions.php on line 5225
Notice: register_rest_route was called incorrectly. The REST API route definition for wpdm/v2/post-templates is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/exalearn/public_html/wp-includes/functions.php on line 5225
Notice: register_rest_route was called incorrectly. The REST API route definition for wpdm/v2/wpdmcategories is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/exalearn/public_html/wp-includes/functions.php on line 5225
Notice: register_rest_route was called incorrectly. The REST API route definition for wpdm/v2/layouts is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/exalearn/public_html/wp-includes/functions.php on line 5225
Notice: register_rest_route was called incorrectly. The REST API route definition for wpdm/v2/getlayout is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/exalearn/public_html/wp-includes/functions.php on line 5225
Notice: register_rest_route was called incorrectly. Namespace must not start or end with a slash. Please see Debugging in WordPress for more information. (This message was added in version 5.4.2.) in /home/exalearn/public_html/wp-includes/functions.php on line 5225
Warning: Cannot modify header information – headers already sent by (output started at /home/exalearn/public_html/wp-includes/functions.php:5225) in /home/exalearn/public_html/wp-admin/admin-header.php on line 9
I’ve inherited an old web server that has Download Manager installed, but how can I identify if it’s the free version or Pro? Does the Free version only work during a trial period?
Ultimately, I need to find the license key (if it exists) as migrating to a new server breaks the downloads. After clicking the download link, the file names says “download-not-available.txt.”
Hello,
I’ve been getting an error repeatedly in plugin page in WordPress every time I tried to upgrade DMP in the usual manner. Here is the error message:Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
So I went on the forum and found the following instructions:
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panelThe first time, I followed them and they worked great. However, our download page kind of broke. The display format changed dramatically, with the listings forced into three columns. After a lot of looking around, I added a cols=”1″ to the shortcode and that fixed the problem.
However, about a week later, there was another update your plugin (5.2.2 I think). I attempted through the WP plugin page to update to the new version…and same error:
Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
I followed the instructions above and again, they worked fine.
However, now our download page is broken again, but this time it is worse. There are no downloads listed. Instead, all the categories are just laid out in one continuous list and the rest of the page is completely blank. Also it breaks the entire navigation menu at the top of the site (it doesn’t show up at all). Here is the shortcode that I am using:[wpdm-archive cat_view=”default” button_style=”default” showcount=0 link_template=”5c830ecaed300″ items_per_page=”30″ order_by=”date” order=”desc” login=1]
Please let me know what I am doing wrong and maybe how to fix this seemingly ongoing issue.
Thanks!
Reeb### wp-core ###
version: 5.5.1
site_language: en_US
user_language: en_US
timezone: America/Los_Angeles
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: closed
environment_type: production
user_count: 243
dotorg_communication: true### wp-parent-theme ###
name: Betheme (betheme)
version: 21.8.5.1
author: Muffin group
author_website: https://muffingroup.com/
theme_path: /home/zencla/public_html/wp-content/themes/betheme
auto_update: Disabled### wp-plugins-active (33) ###
Category Order and Taxonomy Terms Order: version: 1.5.7.3, author: Nsp-Code, Auto-updates enabled
Classic Editor: version: 1.6, author: WordPress Contributors, Auto-updates enabled
Contact Form 7: version: 5.2.2, author: Takayuki Miyoshi, Auto-updates enabled
Contact Form CFDB7: version: 1.2.4.11, author: Arshid, Auto-updates enabled
Download Manager: version: 5.2.2, author: W3 Eden, Inc., Auto-updates disabled
Embed Any Document: version: 2.6.1, author: Awsm Innovations, Auto-updates enabled
FileBird Lite: version: 4.0.6, author: Ninja Team, Auto-updates enabled
Google XML Sitemaps: version: 4.1.1, author: Auctollo, Auto-updates enabled
LearnPress: version: 3.2.7.7, author: ThimPress, Auto-updates enabled
PrivateContent: version: 7.24, author: Luca Montanari, Auto-updates disabled
Public Post Preview: version: 2.9.1, author: Dominik Schilling, Auto-updates enabled
reSmush.it Image Optimizer: version: 0.3.10, author: reSmush.it, Auto-updates enabled
Simple Sitemap: version: 3.5, author: David Gwyer, Auto-updates enabled
Slider Revolution: version: 6.2.6, author: ThemePunch, Auto-updates disabled
Smash Balloon Custom Facebook Feed: version: 2.16.1, author: Smash Balloon, Auto-updates enabled
UpdraftPlus – Backup/Restore: version: 1.16.29, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled
W3 Total Cache: version: 0.14.4, author: BoldGrid, Auto-updates enabled
WooCommerce: version: 4.5.2, author: Automattic, Auto-updates enabled
WooCommerce Name Your Price: version: 3.1.5, author: Kathy Darling, Auto-updates enabled
WooCommerce One Page Checkout: version: 1.7.8, author: Automattic, Auto-updates enabled
Woocommerce one page checkout and layouts: version: 2.4, author: BluePlugins, Auto-updates enabled
WooCommerce PayPal Checkout Gateway: version: 2.0.3, author: WooCommerce, Auto-updates disabled
WooCommerce Stripe Gateway: version: 4.5.2, author: WooCommerce, Auto-updates enabled
WooCommerce USPS Shipping: version: 4.4.47, author: WooCommerce, Auto-updates enabled
Wordfence Security: version: 7.4.11, author: Wordfence, Auto-updates enabled
WPBakery Page Builder: version: 6.2.0, author: Michael M – WPBakery.com (latest version: 6.4.0), Auto-updates enabled
WPDM – Archive Page: version: 3.1.1, author: WordPress Download Manager, Auto-updates disabled
WPForms: version: 1.6.2.3, author: WPForms, Auto-updates disabled
WPForms PayPal Standard: version: 1.3.4, author: WPForms, Auto-updates disabled
WPForms Stripe: version: 2.4.2, author: WPForms, Auto-updates disabled
WPForms Zapier: version: 1.2.0, author: WPForms, Auto-updates disabled
WP Mail SMTP Pro: version: 2.3.1, author: WPForms, Auto-updates disabled
Yoast Duplicate Post: version: 3.2.5, author: Enrico Battocchi & Team Yoast, Auto-updates enabledIn reply to: 404 on single file download and zip download
In reply to: Shortcode does not show downloads
The only shortcode
[wpdm_category]will not be worked. It has required parameter calledid. you shall find it here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/. However, when trying to publish any page with shortcode your page preventing me from updating. please check.Thanks.
Topic: Documentation needs updating
Hi,
Please correct the documentation in the short codes section
https://www.wpdownloadmanager.com/doc/short-codes/
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_tag-query-all-downloads-from-specified-tags/If I understand from other forum posts, item_per_page should be items_per_page.
Thank you.
Topic: Documentation needs updating
Hi,
Please correct the documentation in the short codes section
https://www.wpdownloadmanager.com/doc/short-codes/
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_tag-query-all-downloads-from-specified-tags/If I understand from other forum posts, item_per_page should be items_per_page.
Thank you.
I have a Download Manager special pack licence and a licence for the defaults add on. We also have a licence for the archive page add on, used on another site. On the site in question we are using:
- Pro
- Archive Page add on
- Advanced Custom Fields add on
- Default Values add on
I updated the Pro plugin to version 5.2.2 this morning. I then went onto the WPDM settings > Updates and clicked to update the add ons. After a period the button indicated “updated” but the version numbers were showing “n/a”. On the front, the downloads archive page showed the shortcode and returning to the updates page, it showed the addons as not being installed. I tried installing the required add ons and it reported “success” but did not show the version number and the addons were definitely not present.
The only way I have managed to get the addons back onto the site has been to reload the files downloaded from your website and activating them from plugins. There is definitely something wrong with the updater which has made it unusable for me.
I have looked in the various background logs and there is nothing recorded for the time of the updates.
Can you shed light on the problem please?
Hi,
The context reside in
download-manager\tpls\wpdm-all-downloads.phpfile in line number38. After modification, you can also make a backup for that file for the next update purpose following this doc, https://www.wpdownloadmanager.com/doc/template-files/Thanks.
Please …i need to edit the text of the [wpdm-all-packages] page…
“Display XXX downloads per page”
Where can i find it?
Thanks for Support 🙂
I am brand new and already finding this plugin to be very buggy. I am hoping for this to work badly.
I have a free book for those that attended a webinar. They are given a password to use and when they put in the password and hit submit, it takes them to the download or downloads the book right away. They do not have to put in their name and email which defeats the point. If I take off the password then they have to enter the name and email and hit submit in order to get their free book, but I don’t want this book open to anyone who finds this site. I need it password protected. Can you help?
Part 2
If I take off the password and they enter their name and email, I get their details under subscriber, but I also get this error “Fatal error: Uncaught Error: Call to undefined function wp_date() in /home/theprosperity/public_html/wp-content/plugins/download-manager/admin/tpls/subscribers/email.php:69 Stack trace: #0 /home/theprosperity/public_html/wp-content/plugins/download-manager/admin/tpls/subscribers.php(35): include() #1 /home/theprosperity/public_html/wp-content/plugins/download-manager/admin/menus/class.Subscribers.php(43): include(‘/home/theprospe…’) #2 /home/theprosperity/public_html/wp-content/plugins/download-manager/admin/menus/class.Subscribers.php(38): WPDM\admin\menus\Subscribers::emails() #3 /home/theprosperity/public_html/wp-includes/class-wp-hook.php(286): WPDM\admin\menus\Subscribers->UI(”) #4 /home/theprosperity/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #5 /home/theprosperity/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #6 /home/theprosperity/public_html/wp-admin/admin.php(224): do_action(‘wpdmpro_page_wp…’) #7 /home/theprosperity/public_html/wp-admin/edit.php(1 in /home/theprosperity/public_html/wp-content/plugins/download-manager/admin/tpls/subscribers/email.php on line 69″
Am not using any shortcodes this is the base category URL for all downloads in the settings of WPDM?
See the following which am getting a lot of in my error log..
[03-Sep-2020 03:40:57 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23 [03-Sep-2020 04:31:21 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23 [03-Sep-2020 04:32:10 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23 [03-Sep-2020 05:52:56 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23 [03-Sep-2020 06:32:55 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23 [03-Sep-2020 06:33:55 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23 [03-Sep-2020 07:04:03 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23 [03-Sep-2020 09:53:11 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23I downloaded the latest version of WPDM and did a compare against the two files, there’s no difference in the files, so am not sure what is causing the error.
In reply to: restrict access page
