Hi,
Please install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
Logout and then login again from your Downloads > Settings > Updates tab to fix any issue related to quick update. After that you can update the plugin your plugins page.
Thanks.
Hi Shahriar,
Still not sure what you mean by hook but I hope its something we can enable as a setting in Downloads > Settings or something we can add to the CSV. Basically something that will survive each time the WPDM version is updated.
We will hold off developing our own code to use this feature until we see how you have implemented in a future release. If you remember to it would be great if you updated this thread once it was released.
Cheers,
mike
Hi Shahriar,
That seems to have fixed the resolution issue. Thank you very much.
The thumbnails still aren’t updating.
All caching plugins are still off. And the server doesn’t have any caching set up. Different browsers, devices and networks – still no updating.
If you click on the Test Imagick 4 thumbnail on the test page, you will see the PDF looks totally different.
**UPDATE**
I found a new forum entry where you provided this information:
You have to clear the cache from Downloads > Settings > Privacy Tab. And that delete all cached thumbs.
That appears to have fixed the issue. Thanks.
hi,
When you upgrade to a Pro version, you get many more futures that are not free
[wpdm_packages] Use this shortcode you can query all downloads/packages
[wpdm_category]Use this shortcode you can query all downloads/packages from one or more categories.
Hi,
Looks like the issue occurs only when the user is downloading as a guest. I have tested several downloads after logging in. All download attempts were successful http://prntscr.com/pxigno
But I encountered issues with some files when tried to download as a guest. And this can be related to the WPENgine caching. Please contact the WP Engine support an ask them to exclude URLs like the following one to exclude from the cache. That should fix the issue for non-logged-in users.
https://thebrieflab.com/?wpdmdl=23630&_wpdmkey=5dceed37aeaea
Thanks.
When I go into downloads and settings in word press it only gives me;
– basic
– user interface
-frontend access
– social settings
-updates
-licence
-privacy
So I am missing the options for:
-cloud storage
-quick forms
-convertkit
-form lock
– invoice for PFD
-mail chimp
-PDF stamper
-premium package
How do I get these to appear? I want to add custom fields to the download form
Thanks
Hello,
We use the short code below to create a table of downloadable files on a page that are private. One has to be signed into our website to view the page and the downloads. When the table lists the Title, it also shows the word “Private:” next to each download title. We would like to remove that text in both the TITLE and the PAGE LINK listed in the table. Please advise where we can manage and change this output of text. Thanks!
Example
Title of actual Download “Co-Extruder – English”
Title shown in the table “Private: Co-Extruder – English”
Shortcode
[wpdm_all_packages items_per_page="30" categories="English" jstable=0 order_by="field_name" order="ASC/DESC" cols="title,download_count|categories|update_date|page_link" colheads="Title|Language|Update Date|File link::355px"]
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Your URLs were being stripped by an SQL escaping function. I have adjusted the code to fix it. I also deleted old files and imported the CSV again. Please check now. All downloads look okay. You can import rest of files.
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1 ) No, deleting a package doesn’t delete the thumbnail. You have to clear the cache from Downloads > Settings > Privacy Tab. And that delete all cached thumbs.
2 & 3 ) Sorry, no better option at the moment. Either you can delete individual thumb manually Or you can just clear the cache.
Hi,
Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update for future versions, logout and then login again from your Downloads > Settings > Updates tab.
Thanks.
To fix the auto-update issue, logout and then login again from your Downloads > Settings > Updates tab. If that doesn’t work please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
I am using the plugin to list downloads belonging to certain categories using short codes, but the plugin stopped working a few weeks ago. All I get now is lots of horizontal lines with no text.
To try and fix it, I’ve updated to latest version of plugin, and was asked to re-enter licence, and log in. But the problem remains.
I set up the short codes several years ago on an earlier version of the plugin. They allow me to display a list of files according to category. I have tried to check whether these codes need re-creating but I can’t find how to do this.
WPDM support team – please help. Thanks.
I checked several downloads but none of those has the number in the file name. You actually don’t have to make any changes as the current version is handling this thing by default.
We’re approaching the solution. Many thanks for that. wpdm-all-downloads.php works so far. Only I don’t want a popup for the password input, but the solution like download_link_extended. Is that possible?
In the same way I would like to achieve the following with link-template-default.php:
If password protected show [download_link_extended] otherwise show “[link_label]“.
Can you rebuild this for me? I am not good at php. 🙂
The add-on initially was meant for listing all available downloads but later the single category feature was added, most probably someone requested it. Anyway, looks like multi-category is also useful for some users like you. So, noted for implementation.
There is no global solution for that.
For open packages, If link template is involved solution is here https://www.wpdownloadmanager.com/support/topic/open-pdfs-in-new-browser-tab/
For all packages table use a custom template of wpdm-all-downloads.php and add the following code after line 288,
if ( ! wpdm_is_locked( $data['id'] ) ){
$download_link = "<a class='wpdm-download-link btn btn-primary' target='_blank' href='".wpdm_download_url( $data['id'] )."'>Download</a>";
}
Hi,
Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To fix the auto-update issue, logout and then login again from your Downloads > Settings > Updates tab.
Thanks.
We are using a custom theme on our demo and the theme has the custom-designed download category archive template taxonomy-wpdmcategory.php
Your theme doesn’t have this template, so the view is being rendered by the regular archive template. You can partially control the view from Downloads > Settings > Frontend Access > Category Page Options
Got this in my google webmasters
“Google has detected harmful content on some of your site’s pages. We recommend that you remove it as soon as possible. Until then, browsers such as Google Chrome will display a warning when users visit or download certain files from your site.”
Detected Issues: Uncommon downloads
“Some or all of the downloads on this site shows “uncommon download” warnings.”
It is happening when more than one file is uploaded in same package.
Please provide solution to the same.
Hi Shahriar,
I’ve had to give up with the cart on my site. Members can’t deal with it. I’m editing all my downloads to remove role discounts and applying role access to each download. Also, a package with a PDF and zip doesn’t work because they get put into a new zip so the PDF doesn’t get stamped in that case after a cart purchase. This will only be a problem for guest orders now, I’ll live with that.
This means that most PDFs won’t go through the cart anymore, which means they won’t get stamped.
Can you please find a way for all PDF downloads from my site to be stamped, without going through the cart, as long as the user is logged in? Thus:
– Member is logged in and has a subscription plan.
– Member’s role has access to download the PDF.
– They click the Download link, the stamped PDF downloads.
– If they can access the PDF via the Dashboard, it gets stamped there too.
Basically, whenever they download any PDF I would like the stamp applied.
Give me a quote by private message if necessary.
Many thanks,
Mike
Will there be a command line export command? Without that it’s still a manual process for us to open browser, navigate to Downloads, run the export, save the file.
What we really need is that additional column that the importer uses to determine if an entry with the same title exists to ignore that row. That seems simple enough that it should require only a few lines of code in your importer. Of course as a developer its usually more than a few lines of code but it still shouldn’t be too much.
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