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Jun 6, 2020 at 4:59 pm #129953

In reply to: update error

Nayeem Riddhi
Moderator

Hi,

Please follow these steps below for updating the Plugin for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Jun 6, 2020 at 12:20 pm #129916

In reply to: Email Lock | Wait For Approval Option – Email Notification

Nayeem Riddhi
Moderator

There is called an add on named Download Notifications that enables you to notify instantly when someone downloads a file from your site. https://www.wpdownloadmanager.com/download/download-notifications/. please check, it may help you.

Thanks.

Jun 6, 2020 at 7:52 am #129901

Topic: Mailchimp add-on

in forum Download Manager Pro

Sybille van Zuylen
Participant

Hi,
I bought the mailchimp add-on yesterday, thinking it would allow me to link downloads to my mailchimp groups. But the add-on only manages lists…
In mailchimp you can subscribe your audience into lists and then divide the audience into groups. As I’ve got a few different platforms, I have one list for each platform and each list is divided into groups according to the products that are bought or the subscriber’s interests. If the audience is not divided into these groups, I can’t target my mailings as much as I need to.
Is there a solution for this, if not do you plan on fixing this?

Thanks

Jun 6, 2020 at 3:28 am #129874

In reply to: Issue after recent upgrade

Eli Linares
Member

This reply has been marked as private.

Jun 5, 2020 at 10:23 am #129807

In reply to: download.png is available

studioviv
Participant

Is there a way to update all downloads with the new icon?

Jun 5, 2020 at 10:11 am #129805

In reply to: Update to 5.0.5 from 5.0.2 not available

Nayeem Riddhi
Moderator

Hi,

Please follow these steps below for updating the Plugin for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Jun 5, 2020 at 9:11 am #129794

In reply to: Installation error and incorrect operation of the plugin

Nayeem Riddhi
Moderator

Hi,

Has the problem been resolved? you shall find the option for putting licence key Downloads > Settings > License section.

Please follow these steps below for updating the Plugin for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Jun 4, 2020 at 6:54 pm #129776

Topic: How to make a post

in forum Download Manager Pro

Ryan Burger
Participant

How do I made a page that lists all my downloads available – similar to what I see at:

https://demo.wpdownloadmanager.com/wpdmpro/

Jun 4, 2020 at 3:25 pm #129768

In reply to: Form Lock Add on upgrade

Haitham Elrefaie
Participant

still the same, when I upgrade using the updates tab it uninstalls the add on and the manual download link downloads the old version not the updated one

Jun 4, 2020 at 2:39 pm #129761

In reply to: Form Lock Add on upgrade

Shahriar
Moderator

Please logout and login again from Downloads > Settings > Updates Tab. If that doesn’t work then upgrade manually. You can download the latest version here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Jun 4, 2020 at 2:16 pm #129760

Topic: Form Lock Add on upgrade

in forum Download Manager Pro

Haitham Elrefaie
Participant

I’ve form lock 1.7.5, when upgrading using the WPDM install tool in Downloads>settings, it just removes the package without installing the new version. and I do not have another way to get the zip file for the update

Jun 3, 2020 at 3:55 pm #129723

In reply to: Manually add a package to a user account

Shahriar
Moderator

Hi,

Giving 100% discount is one way to do it. But you can actually manually create order and assign them to users from Downloads > Orders page.

https://drive.google.com/uc?id=1JvWHjwvQhsGmboL_x_QI7ulEUt2Qt-Xz

Thanks.

Jun 2, 2020 at 1:47 pm #129625

In reply to: Could the Form Lock be enhanced to be more be more like email lock?

Jason Levandoski
Participant

Please send me the latest Form lock manually. It does not update properly through the Update area. Also my account downloads is not showing the latest version.

Thanks,
Jason

Jun 2, 2020 at 9:52 am #129608

In reply to: Image variations unprotected

Nayeem Riddhi
Moderator

Hi,

For #1, you can apply for role-based protection as brother Shahjada clarified.

#2, For image (in galleries, lightboxes, etc.), you can follow, this template hierarchy doc, https://www.wpdownloadmanager.com/doc/templates/template-tags/, here, you will find tag name for images [thumb_gallery_WxH] also for featured image preview [preview] tag. you can use them. you can do it from Downloads > Templates > link-templates/page-templates, you can clone them or create a new one. and thus you can edit them or use in your own package settings > page-templates/link-templates.
Furthermore, for this doc, https://www.wpdownloadmanager.com/doc/template-files/
by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in page-templates for page template or link-templates for link template. and edit them as your own requirements.

#3, you can do it by Set Downloads > Settings > Basic > File Download > Mask Download Link

#4, you can protect them from role-based protection too.

#5, For that you can use it in your page template the [preview] tag

#6, You can remove the download link tag from your own custom template and apply for the role-based protection.

Thus, I think you can solve your problem.

Thanks.

May 31, 2020 at 4:27 pm #129528

In reply to: Form Lock Popup is not working.

Jeremiah Lim
Participant

Thanks for the instructions. Strange. When I download the .zip file for form lock from the downloads area and install it, the version installed is 1.7.5

May 31, 2020 at 8:32 am #129475

In reply to: Problem updating to 5.0.94.
Nayeem Riddhi
Moderator
Hi,

Please follow these steps below for updating the Plugin for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.
- This reply was modified 5 years, 10 months ago by Nayeem Riddhi.
May 29, 2020 at 8:19 am #129372

In reply to: Automatic update does not work

Nayeem Riddhi
Moderator

Hi,

You can follow these steps for updating your WPDM,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

May 29, 2020 at 5:14 am #129368

In reply to: New message on download “Download was expired on May 25th”

Nayeem Riddhi
Moderator

Hi,

Now Download link is Ok, I have adjusted it from your custom wpdm-all-downloads.php file.

Thanks.

May 28, 2020 at 8:44 am #129310

In reply to: Singol total download.

Nayeem Riddhi
Moderator

Yes, you can check this doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

May 28, 2020 at 7:18 am #129303

In reply to: Last update broke everything (wtf!?)

Shahjada
Keymaster

@gkmockups, 3,4,5,6 and 7 are okay now, had to select temporary storage management option:

We have added it in the last update, still testing all options for premium packages plugin, for now, keeping it “Save in file” will reinstate everything as they were.

Anyone else, who is having issues with temporary, simply visit Admin Menu ► Downloads ► Templates page, that will auto-convert all custom templates to our newly implemented XML format and will show everything fine frontend as they were.

May 28, 2020 at 4:09 am #129287

In reply to: Beginner: Create a page of a list of all docs in a single category?

Nayeem Riddhi
Moderator

Hi,

For that, you can check this doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/. there also other shortcodes, you can also visit them from the right sidebar.

Thanks.

May 28, 2020 at 12:47 am #129277

In reply to: Trying to understand a non-download/blank page
riveted
Participant
Only your test file seems to work. Do I need to delete all of my previously uploaded files and re-upload?
All of the current files still show just a download (empty file).

Could it have something to do with the import process?

I have deleted all of the downloads and re-uploaded them and they seem to be functional at this point.
- This reply was modified 5 years, 10 months ago by riveted.
May 27, 2020 at 3:23 am #129180

In reply to: Error to Download a file

Roberto Ascencio
Participant

Hello it’s not the color, the problem is that the users can’t download the file, the files were uploaded last week and all was fine but since yesterday the downloads are not working with the files that were fine last week , could be something with the license?

May 27, 2020 at 2:46 am #129176

In reply to: Update to 5.09 Caused Issues

Nayeem Riddhi
Moderator

Can you follow the steps below for updating the Plugin temporary for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

May 27, 2020 at 2:25 am #129174

In reply to: How to upgrade Free to Pro version?

Nayeem Riddhi
Moderator

Hi,

Please follow these steps for updating the Plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.
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