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update error

Viewing 5 posts - 1 through 5 (of 5 total)
Jun 3, 2020 at 1:40 pm #129706

Footprint South
Participant

Hi,

I went to update the plugin from 5.0.93 to 5.0.94 and got the following error.

Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Please advise why this is happening

Thanks

Jun 6, 2020 at 4:59 pm #129953

Nayeem Riddhi
Moderator

Hi,

Please follow these steps below for updating the Plugin for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Oct 21, 2020 at 11:15 am #138896

Marko Dargel
Participant

This is not a valid solution because the error is repeated with every update. I don’t have such an error with other addons.
Please fix your addon.

Nov 6, 2020 at 3:38 pm #140198

Alese Stroud
Participant

This worked beautifully. Thanks!

Nov 23, 2020 at 7:56 pm #141380

Kenneth Adair
Participant

We have an active license and receive this error every time we try to update via plugins page. We continue to update manually, which is a major pain. Other plugins as stated above work fine.

Viewing 5 posts - 1 through 5 (of 5 total)

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