Hi
You can check Downloads>Subscribers to know which users actually downnloaded the file. Downloaded will show on the right side of the users name and email address.
new update of directory add on has missing “languages” folder. I’ve created it under plugins/wpdm-archive-page/ and copied my own translations and now it works again…
Also:
– now it properly does not show all-downloads until you select a category BUT breadcrubs still show “Home All downloads” (make no sense).
– my translation works on HOME ALL DOWNLOADS on initial page opening. BUT when I select a category and go back (click “HOME”), the translation does not work anymore for breadcrumbs.
I thought it was something on my end I tried different themes even ones from them and reinstalled my server and files and its still just showing a rectangle or an arrow for the download count and it says Download and not like Total DownloadS with an S on the end.
Btw, is there a way, thru css perhaps, to change category listing button width and height?
This would be very useful when there’s not many categories, but there is many downloads and especially with longer file titles.
This is our case: https://tehnicni.info/zakonodaja-eu/ (page is in Slovenia language but not important).
Bostjan
Awesome thank you for quick response. That worked.
Couple questions:
1. https://share.getcloudapp.com/QwukAb78 Is it possible to re-direct users to the downloads page from this screen, or make it more prominent so there is no confusion?
2. When we assign a user access to a download, is it possible to use their email or only the username works to add them?
3. Where is the best place to learn what all these options mean? https://share.getcloudapp.com/6quPrxAl
Hi,
the free version worked like a charm. After upgrading from free to pro version all my downloads are broken and i get this error:
<br /><b>Notice</b>: A non well formed numeric value encountered in <b>/var/www/clients/client15/web13/web/labw/wp-content/plugins/download-manager/admin/tpls/metaboxes/file-info.php</b> on line <b>18</b><br /><br /><b>Notice</b>: Uninitialized string offset: 1600115352 in <b>/var/www/clients/client15/web13/web/labw/wp-content/plugins/download-manager/admin/tpls/metaboxes/file-info.php</b> on line <b>18</b><br /><br /><b>Warning</b>: Illegal string offset 'title' in <b>/var/www/clients/client15/web13/web/labw/wp-content/plugins/download-manager/admin/tpls/metaboxes/file-info.php</b> on line <b>18</b><br /><br /><b>Notice</b>: Uninitialized string offset: 0 in <b>/var/www/clients/client15/web13/web/labw/wp-content/plugins/download-manager/admin/tpls/metaboxes/file-info.php</b> on line <b>18</b><br />
Screenshot
Any help?
The only reason i switched from free to pro is that i had to make a small change in the default link template. Can i copy the default link template to my child theme and do the changes? if so i would go back to free and ditch the pro version.
Matt
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This topic was modified 5 years ago by
smoco.
I’ve installed download pro – and it works….
However, there are more than 50 downloads on a customers site ( paye.net/paye-projects ) and when you first select a download – you get the invalid download link…
Then you clear your cache and you get the correct link.
However, the end-user isn’t going to do this – they will simple go somewhere else.
Can you help?
thanks
David
Hello @markshipley77,
Please check the doc for all downloads table here:
[wpdm_all_packages] – List all downloads in tabular format in a page
You can specify columns here, for column data use title instead of page_link to remove the link from there title.
Yes, you can remove icon with thumb, that also mentioned in the doc above.
Hi,
I updated today to the newest version of WPDM and my (custom) template shows all downloads wrong. I want them to be in a row and not one under the other, like it was before updating the plugin. Dear Support, can you send me a solution for that.
Example: https://pressebereich.yupik.de/download/silicium/
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believe I have figured out a workable solution with the lates release of Download Manager. I am able to use a direct link to a download manager category page and have the listing show the search and link template of my choice. However, the title of the category and breadcrumbs are missing. I have turned off all other plugins except download manager, the archive page, default values and tiny mce add-on and switched to the 2019 theme to verify that there are no conflicts with your plugin.
Can you please tell me how to get my page to show the title and the breadcrumb as shown in your demo here – https://demo.wpdownloadmanager.com/wpdmpro/downloads/free-downloads/?
https://hr.staging18.gsu.edu/downloads/benefits-health-wellness/ – The title should be Benefits Health & Wellness
Hello again,
I did some research and I think that I finale have an idea of how to set up the system using your plugins. I have 2 questions for you:
1) Can I have packages sell both as single products and via subscriptions? So for if the user has a subscription with 3 monthly downloads and spends those 3 monthly downloads can that user buy a new package separately? And can subscribers with the monthly free downloads download packages with the prices at all?
2) On the WP Pro Membership page (https://www.wpdownloadmanager.com/download/wp-pro-membership/) there is a list of supported payment gateways:
PayPal – Integrated
Authorize.net – Integrated
2Checkout – Add-on
Stripe – Add-on
Alipay – Add-on
Paystack – Add-on
There is no Coinbase payment gateway in a list, although you send me a link to it. So does this addon supports Coinbase or not?
Hello
We are trying to create a page template throw Downloads -> Templates -> Page Template, but the editor allowing only HTML text.
Can you please enable the default editor of the website like Gutenberg, Avada, or Elementor to make it much easier to build those templates?
ok it’s installed correctly now – the license was still registered to the old site but that is fixed. However I still don’t see any emails being sent when a user downloads a package..
Phil
Actually, I was able to get the following error.
So looking here now. I see 2 // in the file path.
Warning: include(/home2/cmhoistspecialis/public_html/wp-content/plugins/download-manager/tpls//wpdm-my-downloads.php): failed to open stream: No such file or directory in /home2/cmhoistspecialis/public_html/wp-content/plugins/wpdm-custom-access-level/wpdm-custom-access-level.php on line 173
Warning: include(/home2/cmhoistspecialis/public_html/wp-content/plugins/download-manager/tpls//wpdm-my-downloads.php): failed to open stream: No such file or directory in /home2/cmhoistspecialis/public_html/wp-content/plugins/wpdm-custom-access-level/wpdm-custom-access-level.php on line 173
Warning: include(): Failed opening ‘/home2/cmhoistspecialis/public_html/wp-content/plugins/download-manager/tpls//wpdm-my-downloads.php’ for inclusion (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home2/cmhoistspecialis/public_html/wp-content/plugins/wpdm-custom-access-level/wpdm-custom-access-level.php on line 173
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Hi There,
I have managed to get to the bottom of this issue with our hosting support. The issue is cache related as when cache is turned off on the site all of the downloads seem to be working. The cache is still turned off currently (for the whole site) but are you able to let me know what files need to be excluded so we are able to reenable it for the rest of the site.
Many thanks
Aaron
Downloads all seem to fail at approx 500mb (see screenshot):
This is being reported by several users and I am able to replicate in both Chrome and Safari browsers.
Do you have recommended PHP INI settings I can check?
Any news about this problem?
The downloads of some users are also not saved in the sql-table.
So the question is still: why downloads shown for some users and not for other users (all users have the same privileges)
Thanks Nayeem,
I mentioned in my previous reply that we’ve tested all of those methods for increasing the memory limit on the server, none of which resolves the issue.
Just to be sure, I just tested all three solutions again by adding a memory limit of 2048M to each. The memory allocation error persists when setting both Resumable Downloads and Output Buffering to false. These memory limit directives are still in place if you’d like to test yourself.
Please let me know if there’s another possible solution.
Thanks,
Morgan
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This is not linked to an add-on but to the general way to let clients to subscribe to newsletter. I’m using mailchimp (so the mailchimp add-on), but this is valuable information for any e-mail management add-on…
The way WPDM works the website owner decides to subscribe all customers or no one by default. I decide this in the settings :
With this way of doing things, the customer cannot choose to be subscribed. There is no checkbox that he can check to say he wants the newsletter or not.
This is against GDPR law in Europe.
To be GDPR compliant, there should be a checkbox that the customer can check / uncheck during the checkout process.
Like in this example :
If the customer cannot choose whether he wants to get the newsletter, it’s not GDPR compliant and I risk getting fined for it…
This is just for regular paid downloads in my case. Of course, this is not for email locked downloads, as the client is aware that he has to subscribe in order to get the download.
Hope it’s easier to understand this way.
