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Sir I am using custom code from wpdm_all_package which you created for me. with that Responsive table I am using the Page_url instead of the download link. when the user click on the download button it is opening package page in new tab. so in this update when I am replacing that wpdm-all-downloads.php code. then the table goes hide. sol please set the new update table for me according to my old wpm-all-downloads.php file. when the user clicks on the download button it shall open the package URL in a new tab.
also, that new update responsive table has no scroll to top feature. when the user changes the page the table shall go to the top.my old wpdm_all Packge PHP file
Problem No2.
after 6.02 now when I am clicking on the download button it says the critical problem in my website. file not downloading.
Problem No3.
Package Duplicate Feature Not Working.
We are running WP Multisite 4.98, DM 5.094. We have made no changes to our system or app other than updating our cloudflare cert on Monday, July 5. As of Tuesday, July 6, all downloads were working. We discovered on Friday, July 9 that many of them were generating a 500 error.
Pertinent Notes and Testing
– We updated our cloudflare certificates on July 5. At tis time we received a 500 error on any downloads. We had to clear cache on sites with download manager to get downloads working again.
– We disabled caching for a specific document link, cleared, cache and the error still occurs.
– Logged in users do not receive a 500 error.
– We compared the database, WP records and fileserver for packages that work and package that do not and cold find no difference.
– It appears that possibly download manager posts created before 2/1/2019 work vs. those created later but as we have 1000s of files distributed across 300+ sites it is difficult to confirm. There were no significant updates to our app at that time.
– New packages always generate the error.
We have no issues with files uploaded in the media library but if we create a package and point it to a media library file, it still fails.
– We have reviewed the error logs on both our webservers and there are no PHP errors.Example of a working package: https://hr.gsu.edu/download/equifax-education-employment-form/?wpdmdl=6545303
Example of a failing package: https://hr.gsu.edu/download/cluster-hiring-for-research/?wpdmdl=6541804We are a large public university with a high profile and our security does not allow us to provide vendors with direct access to our servers so that is not an option for us to resolve these. We could schedule a time to do a remote session where you can see the servers and database with us navigating. At this point, we need some immediate guidance on what to look for that may be causing the issues.
Please note: we are unable to upgrade WordPress or Download Manager at this time to test due to the complexity of our configuration. However, everything was working earlier this week. We have been long time users of your product and are probably the largest. We would really appreciate immediate expert technical assistance on this issue. Let us know if there is additional information we can provide.
Thanks.
https://www.cwlc.org/our-role/policy-advocacy/ and https://www.cwlc.org/our-role/impact-litigation/ downloads are not displaying since updating to newest version. All add-ons are updated as well.
Hi Support,
I have automatic updates turned on and yesterday my whole Downloads Manager environment started throwing WordPress ‘There has been a critical error on this website.’ errors. The stack trace is this:[08-Jul-2021 08:37:16 UTC] PHP Fatal error: Uncaught Error: Call to undefined method WPDM\__\FileSystem::docPreview() in /home/campraorg/public_html/wp-content/plugins/download-manager/src/Package/PackageController.php:1723
Stack trace:
#0 /home/campraorg/public_html/wp-content/plugins/download-manager/src/Package/PackageController.php(1568): WPDM\Package\PackageController->docPreview(Array)
#1 /home/campraorg/public_html/wp-content/plugins/download-manager/src/Package/Hooks.php(127): WPDM\Package\PackageController->fetchTemplate(‘<!– WPDM Templ…’, Array, ‘page’)
#2 /home/campraorg/public_html/wp-includes/class-wp-hook.php(292): WPDM\Package\Hooks->embedPackage(‘<p>Letter to ca…’)
#3 /home/campraorg/public_html/wp-includes/plugin.php(212): WP_Hook->apply_filters(‘<p>Letter to ca…’, Array)
#4 /home/campraorg/public_html/wp-content/themes/enfold/includes/loop-index.php(135): apply_filters(‘the_content’, ‘Letter to camps…’)
#5 /home/campraorg/public_html/wp-includes/template.php(732): require(‘/home/campraorg…’)
#6 /home/campraorg/public_html/w in /home/campraorg/public_html/wp-content/plugins/download-manager/src/Package/PackageController.php on line 1723Please can you help solve this problem. My site is using WordPress 5.7.2 running Enfold Child theme and Downloads Manager 3.2.05
Hallo, nach dem letzten Update erhalten wir folgende Fehlermeldung:
ERROR
No ‘WPDM_TopDownloads’ widget registered in this installation.
Wir nutzen keine Addons. Neuinstallation des Plugins hat nicht geholfen.
Vielen Dank im Voraus.
MfG
Hi!
We use WPDM for different types of downloads with different lock options. The downloads with a password lock are still working. But all downloads without a password lock stopped working (probably with the last WPDM update).
If I add no lock option to the download, nothing happens clicking on the download button. If I manually copy the download URL from the button HTML code and paste it in a new browser tab, this works.
If I add a captcha lock to the download, the popup appears including the capctha. After the capctha is successfulyl filled out, an ajax request is triggered, but it returns the HTML of the home page instead of a download. The WPDM popup shows the message “undefined” below the captcha field.How can we fix this?
Thanks,
MarcTopic: Fatal update to version 6.0
The automatic update to version 6.0 failed with an error message via mail:
Error Details ============= An error of type E_ERROR was caused in line 198 of the file /var/www/vhosts/hosting120240.a2f8a.netcup.net/cobo.bockemuehl.ch/wp-content/plugins/download-manager/download-manager.php. Error message: Uncaught Error: Class 'WPDM\Installer' not found in /nnn/wp-content/plugins/download-manager/download-manager.php:198 Stack trace: #0 /nnn/wp-includes/class-wp-hook.php(292): WPDM\WordPressDownloadManager->update(Object(Plugin_Upgrader), Array) #1 /nnn/class-wp-hook.php(316): WP_Hook->apply_filters('', Array) #2 /nnn/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #3 /nnn/wp-admin/includes/class-plugin-upgrader.php(371): do_action('upgrader_proces...', Object(Plugin_Upgrader), Array) #4 /nnn/wp-admin/includes/ajax-actions.php(4460): Plugin_Upgrader->bulk_upgrade(Array) #5 /nnnGoing to my downloads page, none of my downloads were shown.
In this forum I found the recommendation to re-download and reinstall all the Download Manager plugins, which are the PRO version, plus advanced access control. Which I did. It did not do the trick yet.
I saw that “WPDM Image Button” is also a related plugin. On the plugin page it says that this is deprecated and “later on integrated”. No idea if I am really using it, but I deactivated it now.
One more: “Premium Packages – Sell Digital Products Securely” – but what is this? How did I get it? How can I reinstall? Do I actually need/use it? It does not tell me that it needs an update. In order to play safe, I simply deactivated it also.
Still nothing is showing!
I must say that I did some weeks ago a fix to the theme, in order to avoid “Prev” and “Next” buttons that actually killed the features of the “advanced access control”: even if I restricted access to a file to a specific user, everybody could get there by simply pressing one of these nasty buttons…
Is it possible that I am now having some incompatibilities?
Whatever is the case: downloads are simply not existing any more, and all the files that would be accessible for me via the “advanced access control” are not showing either, but for each one of them I see once the file name “”5bd8d0af4f5b0″.php”.
Bottom line: looks all pretty much screwed!
After upgrading to version 6 I find that my downloads page is not working
All I see on my page is WordPress tags
https://www.airleague.com.au/documents/
[wpdm-archive category=”452″ cat_view=”extended” button_style=”primary” link_template=”link-template-calltoaction3.php” order_by=”post_title” order=”asc” items_per_page=”10″ cols=”1″]
Editor tool on classic screen is now just blank
All Add-ons have been updated
No release notes or documentation – premium price for second rate product support
Not impressed at all
Hi guys,
I have been using the ‘Top Downloads’ widget for a while and since upgrading to v3.2.0 it will not work. It breaks the main page layout totally. I have tried disabling the only other WPDM plugin (Tiny MCE button) but still no joy.Would be great to get this fixed again.
Many thanks.