Search Results for 'all downloads'

Hi Nayeem, when im logged in again the whole UX of the WP Downloads plugin has reverted to the old style interface. I can’t see any way way to edit this plugin to get it to do what we need to to do with any sort of ease. Can we just request a full refund on this. Its not really doing what we need it to do. It shouldn’ be this hard to try and configure.

If you can let me know who to get a refund I’ll then remove the plugin from the site.
Jeremy

• This reply was modified 3 years, 10 months ago by Jeremy Purdy.

there should be 6 downloads to appear in 6 different tiles / images. All are setup in the packages section.

Hi Nayeem

Thanks, the display issue now seems to be resolved. However we’re still having issues trying to even get these to show on our website.

1. HOME PAGE DISPLAY
We have created the package, created the category, assigned the category to the packages. I want to display all the packages (we have 6 in total) using the ‘IMAGE HOVER’ (template) which I’ve imported. But where do we find the shortcodes to actually display this on a page. Can’t seem to find any help docs on this or how to implement this.

2. LANDING PAGE DISPLAY
I then want to display each of the 6 packages separately on 6 different pages. I want these to display individually using the ‘Template Name: Call To Action 3’ template. Again I can’t see how to do this?

3. DOWNLOADS PAGE DISPLAY
For the ‘List Packages’ display. Is it possible to have our own filters in the drop down? Ie a dropdown menu with 6 categories (or tags) that people can filter by, as opposed to only being allowed to filter by the preset publish date etc / sort by ascending / descending. This is how we want this section to display – https://try.wpdownloadmanager.com/archive-page-compact/

• This reply was modified 3 years, 10 months ago by Jeremy Purdy.

Hi,

I am not able to provide a proper link because all of my /downloads are private by default of Ultimate Member. But here’s a screenshot of what I’m talking about. The one encircled with red, how can we remove that via CSS maybe or a setting?

https://drive.google.com/file/d/1p2BBaOBf1wxUrCJRZHEMQ7PGYuRd_3VJ/view

Because if someone clicks that popout button, they can just copy the URL and share the Google URL outside and it’s accessible publicly.

Here’s the link that can pops-out after clicking that button and anyone can access it: https://docs.google.com/viewerng/viewer?url=https://cashflowproject.ca/download/1-survey-list-all-in-one/?ind%3D0%26filename%3D1.-Survey-List-All-In-One.pdf%26wpdmdl%3D466%26refresh%3D634b821a01d9e1665892890%26open%3D1

Thanks

I understand that, but why are none of the subscribers showing up in the download history?

Using August as an example, filtered between 2022-08-01 and 2022-08-31, it shows all downloads as ‘guest’, apart from 2 subscribers.

In the subscriber list, it shows 527 users downloading something throughout August.

Why do these users not show in the download history – that is an issue and is causing further issues with our relationship with our client.

We have another site pending that would potentially need to use this system, but it relies on this being sorted.

I have actually already tried the theme switch & disabling other plugins before posting here.

We just added this other page that was uploaded the same with dropbox: https://csmagentresources.com/carrier-resource-center/sc-pdf-downloads/

And they seem to be working fine with the multi-package download.

Hi!
Yes, I checked that settings and it is correct. I also tried switching it on and off again to be sure.
I have made all my downloads by selecting the images to download using “select from media library”
Here is an example url: https://unstock.art/forest-walk/

Thanks!

Hi Tanvir

Just had another look at this in the CMS, and still not really making much sense.

Based on what you said – ‘Showing downloads 1 – 30 of total 5 – means there are 5 unique users downloaded at that time period’ – I’ve attached another link: https://drive.google.com/file/d/14baLs5wQF5xk3aLWmbu-FBaT5SzwQE5O/view?usp=sharing

As you can see all users are showing as Guest. How can it sort that information by 5 unique users when there is no user information stored for each download? There are also more than 5 unique IP addresses and more than 5 different document titles so can’t be sorting by those either.

This has been back and forth for a number of months. Need to get this sorted as the client is complaining.

Thanks

I know all of that. Exactly what I did but it gives different behaviors at different times.

I am talking about inconsistency here.

Here’s it:

Sometimes, downloading single files works as expected, while other times, it just downloads any file it pleases. The latter is the result in most cases.

Or sometimes, it just downloads the whole ZiP file when you choose to download a single file.

I had to temporarily disable single file downloads, now my users have to download the full ZIP file in order to mitigate such unpredictable behavior.