Search Results for 'all downloads'

Ok that worked!

One more question, under the My Downloads we now see the files and the download button. How do we enable the “Lock” feature as we have a terms and conditions they must check prior to downloading. Note, that if you click the filename there are 2 download buttons. One large one in the top left (this one has the lock displaying when you click it). The other is a small download button on the right which does not require the lock popup once you click it.

Hi there. Wanted to check back in. It seems like this issue continues to grow despite no changes on my end. In speaking to our Content Manager, she said she used to pull reports of downloads by user and only had a few lines of “Guest” that she would just remove. Her latest export showed 765, so they are increasing even though we are using SSO and all users have access levels assigned.

Our Content Manager did mention that when she looked at the backend after downloading things herself, it appeared that it would show her name once or twice, but every download she did after that would show as “Guest” even though she knew it was her. Seems like that is a trend where there will be 2 downloads from the same person followed by several “Guest” downloads. Knowing that, it seems like a glitch within Download Manager and not something that I have done.

Also, if we add a specific user to access a single package file, it will show up in their dashboard under My Downloads, however we have over 500 users so when we add a file, we can’t be expected to add each user individually. That is why we want to just assign a category of packages to a role so that anyone of that role will see all the downloads for that category.

That’s correct, Nayeem

My client provides roughly 30 download packages to their memebers with multiple files in them. Once a member downloads a file from within a package, it should be listed in the recent downloads section of the user profile. C

Currently I only get a repeat of the same package name. If say, a package contains 10 files and a member downloads 5 files individually from one package, the package name is listed 5 times. This doesn’t give a member a whole lot of information about what he actually downloaded.

Regards

Just a follow-up:

I asked the new chat-gpt 4 (demo was released) for help and it suggested using debug_backtrace which I’ve never used before. Learned something new.

Not sure about implications though, but it works with getOrder filter now without interfering with the order details page, so I’m assuming it’s all good. The bot says it’s discouraged to use it in production, but by using ignore args shouldn’t be a performance issues and that it’s ‘safe’ to use with DEBUG_BACKTRACE_IGNORE_ARGS. Anyways, seems a bit overkill compared to just having a hook before the ‘error messages’ are displayed as it’s going to be running often, but it’s working so I can move on.

function wpdmpp_modify_order_data_temporarily_to_completed( $order_data ) {

    $trace = debug_backtrace(DEBUG_BACKTRACE_IGNORE_ARGS);
    $is_download_func = false;

    // Check for calls to download()
    foreach ($trace as $call) {
        if (isset($call['function']) && $call['function'] === 'download') {
            $is_download_func = true;
            break;
        }
    }

    if ($is_download_func) {
        // Check order status, if expired, change to completed and set expire date to 10 seconds in the future
        if ($order_data->order_status == 'Expired') {
            $order_data->order_status = 'Completed';
            $order_data->expire_date  = time() + 10;
        }
    }

    return $order_data;
}

That said, is there some compelling reason not to simply add a hook at that specific location on odata? It might be useful for other cases as well so that user isn’t navigated to those error pages.

For example, store owner could also do things like :
– Issue an pay now/upgrade/renew upsell whenever download() runs and says ‘not allowed’ for whatever reason.
– ‘Your order expired on 3/23/23, so you can’t access things anymore. Upgrade your plan to access downloads? Yes, No. If no, then it continues to the error screen.

Thanks for your help, if you have some thoughts feel free. If you’re busy, no worries as it’s working this way for now and can mark resolved.

Yeh, actually just testing this now and using the getOrder filter won’t work at all for this case unfortunately. The order page is set to Complete because get order runs when loading the page which I didn’t notice at first try.

The page should be expired and all the messaging / logic should remain expired (for renewal actions, upsell etc.). However, it should allow for downloads instead of blocking them in the wpdmpp download() function validity checks. So, unintended consequences using a general filter on order seem unavoidable.

For example (with filter in ‘download()’):
– User goes to order details
– User sees ‘account expired’
– User sees prompts to ‘renew’
– User sees download buttons
– Clicks on them and gets a list of all downloads available up until the expiration.
– User clicks download, the download() apply filter on the order data kicks in
– $odata gets set to ‘complete’ and ‘expire date’ is in future so user is allowed to download
– $odata isn’t’ passed anywhere from that function so it dies there (I think).

With filter using getOrder:
– User goes to order details
– Page is set to Complete (not expired), so they are served everything as if they ‘completed order’
– User doesn’t see renewal instructions etc.

Also it becomes impossible to work around with other solutions like store a global and ‘reset back on before download’ because you can’t ‘getOrder’ again without running the filter again so you end up in a loop.