-
Search Results
-
In reply to: Search not working, based on Description of Package
I was told on the Livechat on here, that because we cannot search for File Names, we can simply put those file names in the Description, so users can search for it.
You are now saying, this is NOT possible. So if a client contacts them to say “I need that document called xxx, where do I find it”, they have no way to search for the file name, or any keyword. And if a Package has more than one file, it is totally impossible search for that filename.
That being said, if they are logged in, does the Default Search (top right of any page) let that search result find it? But NOT in the main Downloads screen?
It’s just so all over the place. And one doesn’t find out these things til we are using it.
No way to search for Filename.
And if that filename is listed in the Description, the Search in the Downloads screen, does not allow you to find the keyword added to the description.Oh boy.
Also, with regard to being able to enable a set file to be available in downloads to any logged in user – sorry we need to pay to be able to do that? Really?In reply to: Search not working, based on Description of Package
For now,
User Dashboard > My Downloadssection search option shall not work with keyword of package description, however, you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. And for bulk apply toAllow Accessoption for package settings to your all packages you can check this add-on, https://www.wpdownloadmanager.com/download/wpdm-default-values/. please kindly check and let me know, if you have more queries.Thank you and regards
In reply to: Contents of download packages
Does this page come from the
Downloads > Categoriessection ? https://www.kennel-schmenger.net/downloads/studio-fall-winter-2024-25/ Or any shortcode. Please kindly check and let me know.Thank you and regards
In reply to: Search not working, based on Description of Package
Disregard our site’s main search please. That should not be showing any results from the Download Manager at all (tho it doesn’t matter, so long as it doesn’t show results NOW assigned to that user. That’s a security risk.
This is the search in the WP Download Manager Downloads area.
In reply to: Contents of download packages
In reply to: Remove the file download counter icon
Please go to
Downloads > Templatessection, then you can clone the Call to Action 4 template , from template edit option and then editor remove[download_count]template tag, then save the template and use this template in your package settings. I hope you have understood now. Please check and let me know.Thank you and regards
In reply to: Contents of download packages
You will get which template you are using for your packages from your
Downloads > All Packages > Any package Edit option > Package Settings > Link/ Page Templateoption. Please kindly check and let me know, if you have any issue.Thank you and regards
In reply to: Update changes affeting all my pdf files uploaded
Hello,
You have set all pdf to one folder and attach to the package. I will suggest you, please create new folder/folders for your PDFs, you can also categorized PDFs by folder naming, then attach as dir the folder to the package, thus I hope solve one of your issue. And enabling single file download not whole files, you may customize it by creating/cloning a template from
Downloads > Templatessection , then remove the main download template tag, keep only the [file_list] template, please kindly check the process and let me know, if it resolves your issue.Thank you and regards
In reply to: Update changes affeting all my pdf files uploaded
Glad to hear that, the plugin is working fine 🤗
We have made a few changes, especially in the namespaces:
WPDM\__\Message, WPDM\__\DownloadStatsand few functions.If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.
Thank you 🤗
In reply to: Download Limit Exceeded Message for Packages:
No, it works, the countdown shows 24 hours but it restarts every 48 hours, it would really take the downloads to restart every 24 hours
In reply to: Remove Thumbnail from categories / lists
You are not using
Downloads > Categories > Single Category, you are using[wpdm_all_packages]shortcode, you can customize the shortcode appearance following this doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/. You can usecols="title"instead ofcols="page_link". Please kindly check and let me know.Thank you and regards
In reply to: Update not properly working
I went now to Downloads>Settings>License and pressed Save Settings. But still I do not have an option to “update” on the Plugins panel: It still tells me that my license has expired!
At the same time I really wonder why my paid initial license is not any more recognized. Normally I should not have to pay the license twice and still not get it working; this is at least my humble expectation – normally…
It really looks to me like things are pretty much messed up, with two versions being installed in parallel, somehow competing with each other so none of them can work properly!
In reply to: Update not properly working
Hello Cornelis Bockemühl,
Hope you are well. Thanks for writing to us. I think your other issues have been resolved without Advanced Access Control add-on update.
For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from
Downloads > Settings > License, and then please update the plugin from thewp-admin > pluginspanel.For saving settings again for the license key option from
Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboardPlugins > Add Newoption. I hope, thus it will resolve your issue. For theDownload > Settings > Updatesoption will not work properly for some server settings. please check and let me know, if you have any queries.Thank you and regards
In reply to: Remove Thumbnail from categories / lists
Hi, thanks for your quick reply!
Yes indeed, I am talking about Downloads > Categories > View Of a Single Category. So after choosing a category, there are all the download packages of this category. Hope that helps
Kind RegardsHi!
On our page every download package has a thumbnail image and the packages are categorized from 1-22. When choosing a download in detail the display of the thumbnail is okay but the thumbnail also is displayed when using the categories. Since there are a lot, by clicking on a category all thubmnails of all downloads are loading and this is too much for our server. My question is how to avoid that thumbnails are displayed in the categories/lists?
Thanks!In reply to: Help search files
Are you using WPDM free version? Does the menu is
Downloads > All Fils, please confirm on it for better understanding.Thank you and kind regards
Is there an easy way to export all downloads and WPDM settings from one site to another? I used WP All Export before but it wasn’t perfect and didn’t export the settings.
In reply to: PDF Viewer – Errors Occurring
We are having the same exact issue except our users are not downloading PDFs but driver files. The issue is our logs report massive resource usage by this plugin. A list of downloads generated, for example, by wpdm_all_packages, takes up to 40 seconds to appear.
In reply to: 404 page after language switch
In reply to: Download Link Button Not working
Hi
Thanks for working on this.
However the login page has 3 forms on it: https://staging.heskins.com/login
Also, the Downloads page (https://staging.heskins.com/all-downloads/) is still linking the logins to wp-login.php and they are still not working.
In reply to: Download Link Button Not working
Hi
That’s what’s confusing. The link you posted works but if you go to: https://staging.heskins.com/all-downloads/ and click on that Login link while not logged in. It doesn’t do anything but if you right click on open in a new tab it works and opens https://staging.heskins.com/wp-login.php?redirect_to=https://staging.heskins.com/download/h3512-surface-primer-no-toluene/
However, we would want this to work and to link to the DownloadManager login link not the WordPress link. Which I assume would be:
https://staging.heskins.com/my-downloads?redirect_to=https://staging.heskins.com/download/h3512-surface-primer-no-toluene/
In reply to: Download Link Button Not working
Actually, Can we setup a bespoke login page for Downloads rther than sending them to the main login page? This is something that we need and might fix the issue?
When the system tells someone to click the login link to download, the link isn’t working? It works when yuou right click and open in new window though?
Here’s the page: https://staging.heskins.com/all-downloads/
In reply to: need full demo data for import
