Hello,
When adding a file to a new package, through the WPDM Downloads > All Packages > New Package screen, it seems to add the file to the WP MEdia Library, where the direct File URL can be accessed by anyone if entered into a browser.
Is there a setting where files that are part of a WPDM package are not publically accessible, and only accessible based on the WPDM settings?
I appreciate your time.
In the standard WP search, i type “toelichting”. A page with search results appears.
The first result is “Toelichting op kaart 3.3” that has the link “https://oudbennekom.nl/download/toelichting-op-kaart-3-3/”
When you click the link the page with URL “https://oudbennekom.nl/download/toelichting-op-kaart-3-3/” opens but it is the front page of the Woo shop.
Now the funny thing: when i use the standard theme twentytwentythree the same search gives me the same result “https://oudbennekom.nl/download/toelichting-op-kaart-3-3/” However, when i click on it now, it does open the right page, the page with the download button.
Remark: when i look at my server for “https://oudbennekom.nl/download/”, there is no such folder.
I am using
-the latest WordPress, Divi theme
-The permalink setting in WP : https://oudbennekom.nl/voorbeeld-bericht/ (Message Name)
-For Woo, i use “Custom base”. In my case: /winkel/
-latest Download Manager, version 3.2.81 by W3 Eden, Inc
-latest “Divi Easy Digital Downloads” Version 1.0.1 by DiviPlugins that adds Easy Digital Downloads modules to the Divi theme and builder.
Any ideas what is happening here?
Hello,
Thanks for contacting us.
It can be made responsive by adding custom css.
Please share related url to check the issue further.
Thanks
Hi,
Thanks so much for taking your time to reply 🙂 What I do is that I replace this part of Dropbox URL “www.dropbox.com” with this one “dl.dropboxusercontent.com”, it allows browser to fetch file directly without opening the Dropbox website.
I have been using this method in Download Manger for the last 8 months and the URL was always added without any issue. But now in the updated version, when I paste the modified URL with “dl.dropboxusercontent.com”, Download Manager says invalid URL. This is the issue. Thank you again for your time.
We have a gated download available after a user provides their name and email address. upon submittal they are presented with a screen that contains download button and an email is sent with a link as well. If the user selects to download using the button, then the download link in the email does not work (show “Invalid Download” error)…and vise versa.
The download button and the email link both use the same auto generated unique url (ex. https://decisivmarketplace.com/download/decisiv-commercial-vehicle-service-analysis-report-q1-2023/?wpdmdl=47231&_wpdmkey=652053e205c7a&subscriber=EKuC93DYZJBmptiLwj7miORMHYHqVgSa0LHc-RoRVF-WxU0xUv_ARxSS0MFerUw6s-eeGPFAAXMJ6FO8w6Aqeg)
The package download limit is 999/user
The Email Lock Options are:
Ask for visitors name: SELECTED
Download Instantly: SELECTED
Do Not Mail Download Link: NOT SELECTED
Any help is appreciated.
Thanks for your reply! I didn’t configure anything! I was just using the option “Insert URL” when adding a new download and I was just pasting the direct download link in that box and it was working fine.
Hello,
you can select file from exiting bucket, also upload file directly from amazon s3 bucket and attach with your package.
You can have to enter any url manually, s3 add-on will handle all those.
Regards
Tanvir
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Yes, you can select file from exiting bucket, also upload file directly from amazon s3 bucket and attach with your package.
You can have to enter any url manually, s3 add-on will handle all those.
ok I think you understand . But I wish attach PDF url also download forcefully directly. is it possible to add this kind of function?
I need a more detailed explanation of what to add because you post seems to be getting cut off by periods.
Here is what is there already
<!-- WPDM Link Template: List Group -->
<div class="list-group wpdm-lt-card" style="margin: 0 0 15px 0">
<a href="[page_url]" class="d-block">
<?php wpdm_thumb($ID, [500, 400], true, ['class' ► 'card-img-top']) ?>
</a>
<div class="list-group-item d-flex justify-content-between align-items-center">
<h3 class="p-0 m-0 elipsis">[page_link]</h3>
</div>
<div class="list-group-item d-flex justify-content-between align-items-cente">
File Size <span class="badge">[file_size]</span>
</div>
<div class="list-group-item d-flex justify-content-between align-items-cente">
Downloads <span class="badge">[download_count]</span>
</div>
<div class="list-group-item d-flex justify-content-between align-items-center">
<?php //echo self::downloadLink($ID, 0, ['btnclass' ► 'btn btn-block btn-primary', 'template_type' ► 'link']); ?>
[download_link]
</div>
</div>
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We have several documents in a members only portal (powered by Ultimate Member) that use Password Lock that no longer open. As far as I know, things were working fine until 2 or 3 weeks ago. When the password (different passwords for each document) is entered, the buttons reads “Processing” and nothing happens. In developer tools, I see a 403 error on [our-website]/wp-json/wpdm/validate-password. When that url is opened, it reads {"code":"rest_no_route","message":"No route was found matching the URL and request method.","data":{"status":404}}
Disabling plugins (all except WPDM and Ultimate Member) does not seem to resolve the issue.
Edit to add: no errors when opening [our-website]/wp-json
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Hello Tanvir,
I have two other queries:
1) I want to redirect to a specific page after successfully signing up.
2) I have added plan shortcodes for different pages, like (Home & Pricing) page.
https://mockible.com/
https://mockible.com/pricing/
When I clicked the subscribe button, was it possible to redirect the URL to the pricing page, and then I could select the payment option there?
Let me know if you have any questions regarding these two points.
Thank you
please let me know if the issue has been resolved from your side. your Site Address (URL)
, WordPress Address (URL)
and live URL should be the same. please check and let me know
Thank you again and regards
Hello Acuarel Lab,
Hope you are well. And sorry for the inconvenience. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access
option or have to give a particular role on it like as I image attached or as usual for the select member option too,

because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link,
Allow Access: Access Control Option
I hope you have understood now.
please check and let me know. If the problem persists you can also share the related URL. if possible, you can also give your temporary wp-admin login details in a private reply for checking the issue.
Thank you again and regards
Hello Nate Stockard,
Hope you are well. It may require taking a customization request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/ or you can also check our this add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields/ if it fulfills your requirements. If it doesn’t help you can also share some screenshots or related URLs elaborating on the issue. Thanks for your appreciation.
Thank you and regards
This reply has been marked as private.
Is it possible via Add-Ons or templates to associate a related pages URL with a package? See image as an example.

Hi,
recently the ?wpdml= for an direct link stopped working correctly.
When accessing for an example:
https://www.international-petroleum.com/download/?wpdmdl=2561
https://www.international-petroleum.com/download/?wpdmdl=2557
https://www.international-petroleum.com/download/?wpdmdl=2558
It gives the same files to download, while it should be different files.
But when adding some random text in the url like:
https://www.international-petroleum.com/wadawdawd/download/?wpdmdl=2558
It gives the correct document.
As the WPDM Block Hotlink add-on will help you to block hot links to download URLs from external sites, it will not work when it’s a link to an external download site. I hope you have understood.
Thank you and regards
Hello Bill English,
Hope you are well. And sorry for the inconvenience. For password lock process details, can you please check this doc?
Lock Options
And for your issues, please share the related URLs, you can also share some screenshots, if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
I’m using wp-rocket, and this cache is being generated by WPDM plugin itself. It was the same issue with the shortcode [thumb_wxh] shortcode, but fortunately, the shortcode worked without dimensions, i.e., [thumb], and the cache issue was resolved. But unfortunately, it is not the case with [thumb_url_0x0] shortcode. It doesn’t work like [thumb_url].
In short, whenever we add image dimensions to the shortcode, it starts caching the images.
Kindly offer a solution to either disable this cache or make the shortcode work without dimensions.
Hi, is it possible to add the name of the file when adding it from the URL here? https://i.imgur.com/UKVoxXh.png
So that custom file name is displayed in the attachments instead of URL like this: https://i.imgur.com/dPyDMYU.png
I think that would be useful if we are adding a file from google drive for example
Please let me know. Thank you