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In reply to: Updating Download Manager in WP caused errors
Hello,
Hope you are well. And sorry for the inconvenience.
According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them,or you can download them from here.
I hope it will work fine then. If it doesn’t work, then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
It helps me to quickly figure out the issue and squash it immediately.
Thank you
the Email address shortcode will work only in email template.
However, there is no special shortcode for form lock. Special customization is needed for your exact requirements.
After trying, found a way to set a hidden form in wpforms. you can check that here , By clicking the url you will be able to see the form with the title of the package. Rather than nothing, it may be able to solve your problem.
Thanks
In reply to: Download Notification
Hello,
Please add
{his site url}?cron_sen=1to cron at 3 hours interval should resolve the issue.With Regards
In reply to: Shortcode
Hello simon khan,
Hope you are well. For adding package size, you may explore the doc here for Valid Data Field Names
and for adjusting the table column & row, please share the related URL.
And for categories filtering, can you please check this add-on and its demos,
please check and let me know
Thank you and regards
In reply to: something wrong on add package on front end
For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the
Allow Accessoption or have to give a particular role on it like as I image attached or as usual for the select member option too,
because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors and Package Access = Package Access empty + Category Access(Author) = Author or Package Access = Package Access(Author) + Category Access(Author) = AuthorMore details can be found in the below link,
Hope you have understood.
And for issue #2, Can you please share the related URL for checking the issue?
Thank you and regards
In reply to: Unregistered Users or Bots Downloading Files
Hello,
You can use our below addon:WPDM Block Hotlink add-on will help you to block hot links to download URLs from external sites. Any such request will be redirected to the item details page or any other page specified by you. The external sites can only place the link of your item details page, not the direct download URL.
Thanks
Hi, is there anyone can check and fix the issue I asked already in this thread: https://www.wpdownloadmanager.com/support/topic/shared-package-to-one-user-doesnt-work/page/2/?
This topic is still unsolved after many days. In the above url you will see all the discussion and also the wp-login data to access.
To reassume: I add a package named “test” and I select only a member (demouser) to see and download it, but this file is visible to other users and they can see and download it.DON’T USE ADMIN USER ON FRONT END TO CHECK AND VERIFY IT BUT OTHER USER I GAVE YOU ALREADY IN THE ABOVE THREAD. THANKS!
The external link download is not working after the update from version 3.2.50 to 3.2.51. After inserting the link in the “Insert URL” field and pressing the PLUS button it’s added to “Attach File” field as normal, but after I’m pressing Publish or Update button it’s disappearing. So now there is no way to add any new files with an external link! (Previously added external links are working fine)
In reply to: shared package to one user doesn’t work
In reply to: Default Template
Hello Oliver A,
Hope you are well. For setting default values for packages, you can check this add-on,
And for Category Archive pages, Can you please share the related URL? And please elaborate on how you have set the category pages. please let me know
Thank you and regards
In reply to: Uploads / Shortcodes / WPDM Versions
Hello Andrew,
You have to create a custom template to
taxonomy-wpdmcategory.php
the template for custom taxonomy “wpdmcategory”, will show Download Manager package when you open a WordPress Download Manager category URL. Usually, you can create a copy from archive.php and rename it to taxonomy-wpdmcategory.phpHowever, If you need further assistant to add text in category page and sort order please create a new topic and mention my name there so that I will reply the topic. This topic is old and going to be big.
Thanks
In reply to: Issue: Login page is not displayed correctly
The modal logo is being get buy adding site icon from the customizer.
However, I have forwarded the issue to change it to logo again.Okey, we got a bit confused here because it is labled “Logo” and “Logo URL” instead of “Icon” and “Icon URL”.
The login page is missing header and footer. I think in this case just replace that by creating a new page with elementor. You can use this shortcode instead of elementor for that page.
This is not the Issue. The problem is that the login lage (inner content & login-form) is not shown correctly as soon as it is linked in the settings (Front-end Settings > Login Page) E.g. the Logo is missing, no background is shown, the viewheight is gone.. is it supposed to be stripped of all this?
Please see the pictures below with header & footer:
Kind regards
We can no longer use azure blob SAS URL’s. They work for any old download links but for any new links users receive this error on download attempts:
<Error> <Code>AuthenticationFailed</Code> <Message>Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature. RequestId:b680cfb7-a01e-004d-0f9a-9b3b79000000 Time:2022-07-19T18:06:49.0342648Z</Message> <AuthenticationErrorDetail>Signature fields not well formed.</AuthenticationErrorDetail> </Error>Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.
We noticed the the URL received by the client PC has an extra few characters added – any % in string gets becomes %25.
URL as copied from AzureBlob and pasted into DownloadManager “attach file” url section
https://mwddownloads.blob.core.windows.net/public/MyWorkDrive-Setup.exe?sp=r&st=2022-07-19T18:03:03Z&se=2022-07-20T02:03:03Z&spr=https&sv=2021-06-08&sr=b&sig=x%2FaNLBnFO0JtCtkeM3ASzSA24O8aypHh6VqSe4I%3DURL as presented on the resulting error page
https://mwddownloads.blob.core.windows.net/public/MyWorkDrive-Setup.exe?sp=r&st=2022-07-19T18:03:03Z&se=2022-07-20T02:03:03Z&spr=https&sv=2021-06-08&sr=b&sig=x%252FaNLBnFO0JtCtkeM3ASzSA24O8aypHh6VqSe4I%253Dnote how the two precents in the sig= go from % to %25
x%2FaNLBnFO0JtCtkeM3ASzSA24O8aypHh6VqSe4I%3D
x%252FaNLBnFO0JtCtkeM3ASzSA24O8aypHh6VqSe4I%253DWe’ve tried repeatedly re-generating the SAS URL, but the same error recurrs.
In reply to: Issue: Login page is not displayed correctly
In reply to: Issue: Login page is not displayed correctly
Hello,
Could you please provide me the related url to check the login pages and tell me what is the issue exactly there?
Also for modal login, Have you followed this for the modal login?
WebSite logo used in customizer is used for the logo of the modal.If possible please also give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
In reply to: Bulk Import: Server File/Folder List is empty
in my case the server url was missing a trailing / at the end of the address in:
Settings > Basic > Access Settings > File Browser Root:
“For the folders, Select Dir option on the left is working properly now. The issue was a forward slash append in the settings”
I cant tag you to the post, but if you search in the forum for “Bulk Import is empty” hopefully you can see the information 🙂
In reply to: Logo on registration window
Hello Mac,
I have just checked the issue.
Log Image url is not getting retrieved. That is the reason.
However, please follow the below doc to setup it properly.Thanks
In reply to: translate some text on user dashboard
I purchased Pro version and Directory Add-on. I structured a tree with my Categories and subcategories. I set up few test packages. I created a Repository Page using the shortcode for “Archive Page Default” as given by your demo page.
My purpose is to view on the left side of my Repository Page the collapsing Tree with subcategories and on the right side the returned query with the contents of each selected Subcategory (and its children). This is not working. It is not working on any of your templates except for “Archive Page Flat”.
I have spent several hours trying to find out the cure for this disappointing behaviour. I read several articles on forum. I uninstalled, reinstalled, updated. Same problem remaining. Additional problem: some of the Categories in the Tree refuse to collapse. They collapse only temporarily and then disappear
The issue is becoming frustrating. Please help. URL: http://alkislembessis.me/test-pg-apoth/
