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Logo on registration window

Viewing 7 posts - 1 through 7 (of 7 total)
Jul 6, 2022 at 6:23 pm #174865

macmorre
Participant

Hello,

please can you look on site https://devpink.co.at/downloads/ and click on second download file and click on red button “Login”.

In the window to enter username and password the company logo is not displayed, only the word “Logo” is displayed. Where can I upload the logo to display it?

Thank you in advance
Chris

Jul 7, 2022 at 2:52 pm #174904

Tanvir
Moderator

Hello Mac,
I have just checked the issue.
Log Image url is not getting retrieved. That is the reason.
However, please follow the below doc to setup it properly.

How to add modal popup login form in your WordPress site

Thanks

Jul 7, 2022 at 3:32 pm #174907

macmorre
Participant

Hello,

the login modal appears automaticaly by clicking on modal menu in admin, but logo is not displayed.
So I do not have to enter a custom link, because modal menu appears.

So please can you tell me what to do?

Best regards
Chris

Jul 8, 2022 at 6:14 am #174927

Tanvir
Moderator

Hello,
Please provide me temporary admin access in a private reply to inspect the issue and solve it quickly.
Thanks

Jul 8, 2022 at 8:46 am #174935

macmorre
Participant
This reply has been marked as private.
Jul 12, 2022 at 6:57 pm #175022

macmorre
Participant

Sorry, but still have no answer and solution.

Please can you solve the problem.

Thx Chris

Jul 15, 2022 at 5:53 am #175125

Tanvir
Moderator

Hello @macmorre,

please take our apology for the delayed response as we were on a festival holiday.
However, I checked the issue and I think the logo is not dynamic that is the reason it is not coming in the popup. It could be theme issue. I tried changing the logo in the customizer, but I didn’t have any luck. So Please check if the logo is coming dynamically from your theme, if not then please make the logo using theme options or customizer.
Hope that will fix the issue.

Regards

Viewing 7 posts - 1 through 7 (of 7 total)

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