Forum Replies Created
Hello, Cedric Aka
Please create a new forum ticket describing the problem.
Regards
Glad to hear that the problem has been resolved 🤗.
Don’t hesitate to ask if you have any further queries.
Please install the plugin WPDM Extended Shortcode and use the below shortcode
[wpdm_carousel category=”category-id” autoplay=1 nav=1 dots=1 wrap=1 items_per_page=4 items_total=8 template=”link-template-id”]
I hope this will align with your requirements.
Regards
I checked it in my testing environment; by default, it comes from the theme.
Kindly share wp-login credentials in a private reply to check the issue.
I’m glad to hear the problem has been resolved! If you have any further questions, please don’t hesitate to ask.
Regards
The page looks fine, I can’t see any errors.
Hello, Marco
I hope you are doing well and thanks for reaching out.
The issue may be caused by having multiple tables on the same page. You need to use only one table per page.
Regards
Hello, Luca
I hope this message finds you well and thanks for reaching out.
Are you trying to display the packages in a slider view for a particular category, am I correct?
Please check and let me know.
Regards
I am checking the issue and will give you an update shortly.
Hello, Francesco
I hope this message finds you well and thanks for reaching out.
Please share the wp-login credentials along with the URL of the download page where the critical error is showing.
Regards
Hello, Lorena
I hope you are doing well. The problem you’re facing is quite unusual and hasn’t been encountered before, which requires an in-depth investigation. Currently, we are unable to edit the plugin code due to restrictions on your server.
We will need your FTP information for further investigation.
Regards
I can add custom css for download button, please share wp-login credentials in a private reply.
Kindly share wp-login credentials in a private reply to check the issue.
Hello,
I hope this message finds you well and thanks for reaching out.
Could you please clarify which downloads you’re referring to? A screenshot would be really helpful.
Thank you!
I’m glad to hear that you resolved the issue! If you have any more questions, please don’t hesitate to reach out.
If you found my assistance helpful, I would be truly grateful if you could leave a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post. Your support means a lot and truly inspires us!
Thank you! 🤗
To access the Link Template option, please navigate to the edit page. You’ll find it in the right sidebar. Here’s a screenshot that may assist you.
No, this is for both pro and free versions.
Hello, Giovanni
I hope this message finds you well and thanks for reaching out.
Please use this link template named: Default Template (Compact). It will only show the download button and hides the file information.
Regards
Glad to hear that, the issue has been resolved.