Tahasin

For now, you can use image as a watermark.

Hello,

You can add image as a watermark from settings > Watermark tab

Fixed the pagination problem, please check now.

Please try updating the plugin to see if the problem persists, and make sure you have a backup of Download Manager v6.5.8.

I’m looking into the issue and will provide you with an update shortly.

Regards

You don’t need to contact the hosting support just yet. Let’s wait for the next update and see if it resolves the issue.

Regards

I will give you an update tomorrow.

I have forwarded the message to the appropriate authority, and you will be updated shortly.
Regards

Hello, Quentin Thomas

I hope you are doing well and thanks for reaching out.

Please share order id to check the issue.

Regards

I have received new information regarding a potential issue that our developers suspect might be affecting the download statistics. It appears that some servers may block IPv6 addresses longer than 20 characters. We will be releasing an update to determine if this is indeed the cause of the problem.

Thank you for your patience as we work to resolve this matter.

We have set the async=0 parameter to alter the ajaxSubmit error. Which turned off the pagination

Welcome

If you find my assistance helpful, I would be grateful if you could leave a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post. Your support means a lot and truly inspires us!
Thank you! 🤗

Glad to hear that.

If you find my assistance helpful, I would be grateful if you could leave a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post. Your support means a lot and truly inspires us!
Thank you! 🤗

You can apply customization in the login page as you have customized before.

Hello,

I hope you are doing well and thanks for reaching out.

Could you please share wp-login credentials and the package url in a private reply to check the problem?

Regards

URL is working fine now.

Problem has been fixed, kindly check.

Yes, I have noticed that.

Hello, I have forwarded the this to our dev team, if any information becomes available I will give you an update here.

I am checking again

Everything is functioning well in our testing setup. We would like to proceed with changing the theme from your site. Additionally, please ensure that a backup of both the site files and the database is created before we make any changes.

Please check and let me know.

Regards

We will replicate the same scenario on our testing environment to avoid making changes directly on your live site. If no issues arise during testing, we will then proceed to try changing the theme on your site. This process will be quick, and we will make sure to notify you beforehand.