Forum Replies Created
Kindly share the URL where you have used the shortcode
Hello, Ramadan
I hope this message finds you well and thanks for reaching out.
Please send a private reply with the wp-login credentials and the URL where the shortcode is placed, so I can check the issue.
Regards
We will release another update to fix the date time format issue.
Thank you, if you encounter any issues or need further assistance, feel free to share.
Regards
We have identified the test payment problem affecting guest users, while it functions correctly for logged-in users. Please test using PayPal/Stripe’s test mode and inform me if you encounter any issues with PayPal/Stripe payments.
You’re welcome!
Let me know how the manual update goes, and if you encounter any issues or need further assistance, feel free to share.
Regards
Hello, Michael
Could you please tell me which version of Download Manager you are using? If it’s not the latest version, kindly update the plugin, as the issue was resolved a month ago.
Please check and let me know.
Regards
Try using the Export feature found under Tools in WordPress. Here is a screenshot for your help.
Hello, Luther
I hope you are doing well and thanks for reaching out.
Kindly share wp-login credentials in a private reply to check the issue.
Regards
unfortunately, the only way to incorporate the direct link into the page template is manually, by copying the file path from the media.
Hello, Noboru
I hope you are doing well and thanks for reaching out.
To retrieve the download URL or link in your page template, use the tag [download_url] for the URL and [download_link] for the link. Please review this and confirm if it meets your needs.
Regards
I am checking the issue and will give you an update tomorrow.
We are checking the issue and give you an update shortly.
I will once more pass on your message to our development team.
The memberhsip level list is displayed alphabetically in ascending order, and subscribing to the membership level is functioning properly.
I have placed this CSS code in your custom CSS section:
.list-group.apc-sidebar {
display: none;
}
.col-md-3 {
display: none;
}
Please check now.
Try using this shortcode to hide the category sidebar
[wpdm_archive_simple template=”msthumnail” order_by=”post_title” order=”asc” items_per_page=”12″ cols=3 colspad=2 colsphone=1]
[wpdm_archive_compact template=”default” order_by=”post_title” order=”ASC” items_per_page=”12″ cols=2]