Tahasin

Forum Replies Created

Viewing 25 posts - 2,251 through 2,275 (of 2,605 total)
in reply to: Duplicate download history record #195680

Tahasin
Moderator

Hello, Dan

I hope this message finds you in good health and thanks for contacting us.

Could you please share login credential in a private reply to check the issue?

Regards

in reply to: wpdm-archive-page.zip not updating #195676

Tahasin
Moderator

Hello,

I hope you are doing well and sorry for the inconvenience.
Could you please share some screenshot of this issue? It would greatly assist us in promptly addressing the matter and tailoring a solution accordingly.

Regards

in reply to: “Allow Access:” not saving #195675

Tahasin
Moderator

Hello,

I hope you are doing well and am sorry for the inconvenience.
Could you please share the wp-login credential in a private reply to check the issue thoroughly?

Regards

in reply to: Form lock in CSV bulk import #195671

Tahasin
Moderator

Welcome, and thanks for your patience.

in reply to: Form lock in CSV bulk import #195616

Tahasin
Moderator

Kindly update the Form Lock plugin. Now you can skip Form Lock for logged in users.

Regards

in reply to: Form lock in CSV bulk import #195611

Tahasin
Moderator

We are extremely sorry about that ๐Ÿ˜”, you will be updated shortly.

in reply to: Change Tags URL Base #195565

Tahasin
Moderator

Hello Ryan

Thanks for writing to us.

Currently, customization is the only way to make that happen.

Regards

in reply to: RSS Feed is improperly formed #195555

Tahasin
Moderator

Yes, it’s not a Download Manager Problem

in reply to: Delete Links & open in new window #195554

Tahasin
Moderator

If you don’t want the download page, you can try the link template called default template (compact). It will not show the package information page. Kindly check and let me know

Regards

in reply to: Delete Links & open in new window #195531

Tahasin
Moderator

Sure,I will check on the issue.

Regards


Tahasin
Moderator

At this moment, I am unable to provide an estimated time frame.๐Ÿ˜”

in reply to: The paid subscription is not active #195526

Tahasin
Moderator

Glad to hear that your issue has been resolved.

If you have some free time, we would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you and regards

in reply to: RSS Feed is improperly formed #195525

Tahasin
Moderator

I understand your concern regarding the RSS feed formation. However, it’s important to note that the formatting of the RSS feed is typically controlled by WordPress itself rather than by our plugin. If there are any issues with the feed, it may be related to WordPress settings or configurations.


Tahasin
Moderator

For that you have to avail our Customization Service

Regards

in reply to: Delete Links & open in new window #195522

Tahasin
Moderator

Hello, Holger

It appears that the ticket has been resolved.
Please inform me if your issue has been resolved or if you still require assistance.

Regards

in reply to: The paid subscription is not active #195521

Tahasin
Moderator

It’s active now.
Kindly check.

in reply to: RSS Feed is improperly formed #195520

Tahasin
Moderator

Hello, Mark

I hope you are doing well and sorry for the inconvenience.

Kindly spare us some time, we are checking the issue from our end. Rest assured, you will be updated shortly.

Regards


Tahasin
Moderator

Hello, Green Enterprise

I hope you are doing well and thanks for writing to us.

Unfortunately,for now PayFast Payment Gateway is not available for WordPress Pro Membership plugin.
Outlined below are the available options:

2Checkout โ€“ Add-on
Razorpay โ€“ Add-on
Stripe โ€“ Add-on
Alipay โ€“ Add-on
Paystack โ€“ Add-on

Rest assured, we’ll keep you informed of any future additions involving PayFast

Regards

in reply to: The paid subscription is not active #195494

Tahasin
Moderator

Hello, Ceska Centra

I hope you are doing well and sorry for the inconvenience.

Checking the issue and you will be updated shortly.Thanks for your patience.

Regards

in reply to: Ordered a second licence by mistake. #195484

Tahasin
Moderator

Glad to hear that your issue has been resolved.

If you have some free time, we would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you and regards

in reply to: Translation doesn’t work #195483

Tahasin
Moderator

1.Kindly check this System file location and it will work fine, here is the screenshot
2. Go to the editor and search for the words that needs to be translated

Regards

in reply to: Translation doesn’t work #195477

Tahasin
Moderator

Could you please share the words for which translation is not working and also mention the plugin/add-on you are using. We will fix that in the next update.Kindly check and let us know.

Regards

in reply to: drop-down field controls what is offered for download #195463

Tahasin
Moderator

Hello, Andreas

I hope you are doing well, and thanks for writing to us.

Unfortunately,the feature you are looking for is not available right now. If you want, you can avail our Custom Upgrade Service

Regards

in reply to: Member Access Issues, Email Issues, UX Issues #195440

Tahasin
Moderator

To check the issue thoroughly, could you please share WP-login credential in a private reply?

in reply to: Shortcode to display Total number of Download Counter #195427

Tahasin
Moderator

Hello, Pranav

I hope you are doing well and thanks for writing to us.

[wpdm_download_count] shortcode will show the total download count for the entire site.

Regards

Viewing 25 posts - 2,251 through 2,275 (of 2,605 total)