Tahasin

Thank you for the note. I’ll keep that in mind and provide you with an update on Sunday.

Hello, Nicolas

I hope you are doing well and thanks for reaching out.
We are checking the issue and will give you an update shortly.

Regards

Hello Ryan,

I hope you’re well. I want to sincerely apologize for the oversight in not responding to your issue sooner. I understand this delay may have caused you frustration, and I deeply regret any inconvenience it has caused.

If you’re still interested, I’d be happy to revisit the issue and provide you with an update as soon as possible.

Thank you for your patience, and once again, I’m very sorry for the oversight.

Welcome 🤗

If you find my assistance helpful, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Hello, Sastharam

I hope you are doing well and thanks for reaching out.

If you want to disable the cookies, define('WPDM_ACCEPT_COOKIE', false); use this line in wp-config.php file.

Additionally, I recommend checking your database as well. Sometimes, having an excessive number of data tables can lead to issues. Please review your database to ensure it’s not contributing to the problem.
Regards

Kindly allow me a moment; I need to check with our development team if there is any possibility of an update for the WPDM Audio Player add-on.

I successfully logged in to the site. Would you like me to check the issue on Monday?

The audio player add-on is no longer needed, so you can remove it if you wish. However, I recommend keeping a copy of the add-on as a backup, just in case.
The audio will continue to work even without the audio player add-on.

I didn’t make any changes on your end; I simply reviewed the settings, and everything looked fine. Please reach out to your server support team—they should be able to assist you with this issue.