Tahasin

Kindly share the wp-login credentials in a private reply to check the issue.

Hello, Marco

You can deactivate the gutenberg editor from here Downloads > settings > General. Here is a screenshot for your assistance.

First of all, make sure that you have selected the login and register page from the settings.screenshot

When a user logs in, they are redirected to the dashboard page like this. If you want to create a separate page to display all your files, you can use our shortcodes.

Please check and let me know.

Hello, Paul

I hope you are doing well and thanks for reaching out.

Could you please provide more details about the issue you are facing with the category shortcode? You can also share the related URL so I can check the issue.

Please check and let me know.
Regards

With the pro version, you’ll have access to these incredible templates that enhance the appeal of your downloads.

In Download Manager Pro, you have the ability to create or modify link and page templates, along with access to other key features.

In this case, the Pro Membership add-on would be a better option than the Advanced Access Control. While Advanced Access Control is designed to provide access to individual users, the Pro Membership allows you to grant access to entire user groups, which can significantly reduce the workload on your end.

Additionally, you can use the Pro Membership with the free version of the Download Manager.

Hello, Marcho

Thanks for reaching out.

Please confirm if I have understood correctly:
You have five files—A, B, C, D, and E—and three user groups: group_1, group_2, and group_3.

Group_1 should have access to files A and B.
Group_2 should have access to files A, B, and C.
Group_3 should have access to all five files (A, B, C, D, and E).

Additionally, you do not want users to register themselves. Instead, you will manually create their accounts and provide them with login credentials.
Please let me know if this is correct.
Regards

I have updated the plugin for you. Please check.

We are checking the issue and will give you an update shortly.

Regards

Please share the login credentials to check the issue.

Kindly follow these steps and inform me if they are effective for you.
1. Deactivate and Delete old version
2. Install & Activate latest version.
Deleting old version will not delete your data.

For that, you have to use the archive page add-on.

Hello,

You can also manually update the plugin. For that download the up to date plugin zip file from this page and upload the zip file.

Please check and let me know.

Regards

Hello, Morgan

I hope you are doing well and thanks for reaching out.

Thank you for sharing your order ID; we will turn off the auto-renewal for your account.
We hope you’ll come back and encourage you to share any feature suggestions you might have.

Regards

We have update the category sort feature for Archive Page add-on: https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

I’d be truly grateful if you could leave a 5-star review here, if you found my assistance valuable.

Thank you.

Please check whether both the Terms and Conditions and the Captcha Lock options are selected.screenshot

Hello, William

I hope you are doing well and thanks for reaching out.

Could you please share related URL to check the issue?

Regards

Welcome.

In our testing site it’s working fine.

Registration appears to be functioning correctly on our end, so there may be a conflict.

Have you attempted to deactivate the plugins to check for conflicts? If not, may I deactivate them for testing?

I’d be truly grateful if you could leave a 5-star review here, if you found my assistance valuable.

Thank you.

I have adjusted some code so it will work fine until the next update.