Tahasin

Kindly check now, screenshot

We are checking the issue, you will be updated here.

Regards

Extremely,sorry for the delay.

Since multi package zip file working fine from our end, could you please share wp-login credentials and related URL in a private reply to check the issue from your end?

Regards

kindly try this: [wpdm_category id="compositwood-window-installation," orderby="title" order="asc" cols="2" toolbar=1 items_per_page=10 template="interstate_new_link_template"]

I have added two parameters: orderby = “title” and order=”asc or desc”

Kindly check and let me know if this works for you.

Regards

Please consider testing this demo CSV file to determine whether the issue lies with the CSV file or the download manager. Here is the CSV file download link
Please inform me if the demo CSV file functions correctly for you.

Regards

Are you referring to this?

Could you explain it more "is there a way to add arrows up and down when accordion is open or not ?"

Hello,

I hope this message finds you well and thanks for reaching out.

Could you please share related URL and wp-login credentials in a private reply?

Regards

Kindly try deactivating all plugins temporarily except Download Manager.You can use Health Check & Troubleshootingplugin. It allows you to do a number of tests in a browser session, without affecting visitors to your live site.

Let me know if the problem still persists.

Regards

I have again changed the CSS, here is the result

– I have tested a total of four devices. If you want, I can share screenshots of each device, showing the Download button perfectly aligned after applying the custom CSS.
– I tested it on an older device because if it works on an older and smaller device, it should work on every device. It’s working fine.
– I will again ask you to clear your browser cache and check again.

IPhone 13 : 1, 2
Samsung: 1, 2

If you still don’t find my assistance helpful, I will happily forward your request to another moderator.

Regards

It’s happening due to the package name. Right now, if you name a package, for example, ‘1000’, it will show permission-denied.txt text. For testing purposes, I have created two packages named ’12’ and ‘Test’. The package named ’12’ is showing permission-denied.txt text, but the ‘Test’ package is working fine.

Kindly remove the packages named 12 and Test.

Regards