Tahasin

Hello,

Thanks for reaching out.

Could you kindly share the WP login credentials in a private reply so we can check the issue?
Also, have you received the payment from the user?

Please check and let me know.

Regards

Glad to hear that, it worked.🤗

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!

Okay, the form-lock add-on is not there, we are checking.

Okay, I’ll check and get back to you shortly. Thank you for your patience.

Kindly share wp-login credentials in a private reply to check the issue.

It may require some code customization to achieve your goal. You can reach out to our customization team through this link.

Unfortunately, it’s not currently possible to delete data from a specific year or retain only selected years. However, you can export all your statistics data as a CSV file by navigating to Stats > Downloads History.

Unfortunately, that feature is not available

Hello,

Thank you for reaching out and sharing your concerns.

We completely understand and appreciate your attention to privacy and data security. Our team is currently reviewing your questions in detail, and we’ll get back to you shortly.

We truly appreciate your patience.
Best regards

I’ve reviewed the functionality, and all the lock options are working independently, whether applied individually or in combination. For example, if both the email lock and CAPTCHA lock are enabled, the email will be sent as soon as the user submits their email address regardless of whether the reCAPTCHA has been checked.
In short, each lock option functions on its own, without dependency on the others.

Allow me a moment, I am checking the issue