Forum Replies Created
Free membership description is working fine now.
The signup button is not appearing because the payment options are turned off. Please add PayPal/Stripe test credentials, then the signup process should work fine.
Please check and let me know.
Did you mean the Download button label?
Please ensure that the AmazonS3FullAccess policy is enabled for your Amazon S3 account. Additionally, verify that your credentials are correct and that upload permissions are enabled.
Kindly check and let me know.
We are checking the issue and will give you an update shortly.
Regards
Hello,
I hope you are doing well.
If you prefer not to display tags in the page template, simply remove the [tag] from the code.
Regards
Hello, Mario
I hope this message finds you well and thanks for contacting us.
Kindly share wp-login credentials in a private reply to check the issue.
Regards
Did you mean to share a screenshot? I don’t see anything attached.
The shortcode is visible on my end; please try clearing your cache or using a different browser in incognito mode.
Kindly share the URL where you have used the shortcode
Hello, Ramadan
I hope this message finds you well and thanks for reaching out.
Please send a private reply with the wp-login credentials and the URL where the shortcode is placed, so I can check the issue.
Regards
We will release another update to fix the date time format issue.
Thank you, if you encounter any issues or need further assistance, feel free to share.
Regards
We have identified the test payment problem affecting guest users, while it functions correctly for logged-in users. Please test using PayPal/Stripe’s test mode and inform me if you encounter any issues with PayPal/Stripe payments.
You’re welcome!
Let me know how the manual update goes, and if you encounter any issues or need further assistance, feel free to share.
Regards
Hello, Michael
Could you please tell me which version of Download Manager you are using? If it’s not the latest version, kindly update the plugin, as the issue was resolved a month ago.
Please check and let me know.
Regards
Try using the Export feature found under Tools in WordPress. Here is a screenshot for your help.
Hello, Luther
I hope you are doing well and thanks for reaching out.
Kindly share wp-login credentials in a private reply to check the issue.
Regards