Tahasin

Hello, Florian

I hope you are doing well and thanks for reaching out.

Currently, the following content placeholders are available for stamping on the PDF file:

{name}: First name
{fullname}: Full name (first and last)
{username}: Username on the site (if the user has registered an account)
{email}: User’s email address
{date}: Date of the purchase
{publish_date}: Package publish date
{download_date}: Date when the user downloads the PDF
{order_id}: Unique ID number for this purchase receipt
{sitename}: Your site name

Kindly check and let me know if you have any further queries.

Regards

We have identified the issue, you will be updated shortly.

Thanks for your patience.

This is how the purchase for guest users works, kindly check the video

When a guest user makes a purchase, they can easily access the purchased file/package in two ways:

1. Download the purchased file from the guest order page.
2. An email will be sent to the guest user with a sign-up link. After signing up, the user can easily download the file.

Let me know if you have any further questions.

Regards

Do you have the backup file for version 6.5.4? I need it to update the plugin to version 6.5.7 and check the issue.

Unfortunately, you have to do it manually.

Hello, Sitcom Software

Thanks for reaching out.

Could you explain more about the rewriting of category slug?

Normally, if you name a category for example “Book” then the slug name will automatically set as “book”. If you want to put your own customized slug you can do it from Slug

Kindly check and let me know.

Regards

Thanks for submitting the ticket, you will be updated there.

Regards

Hello, Dominique

I hope you are doing well and thanks for reaching out.

Could you share the short-code that you are using to achieve the responsive table view?

If you want to achieve something like this, then you can try our Directory Add-on

WPDM Directory Add-on

kindly check and let me know.
Regards

Hello, Carlos

I hope you are doing well and thank you for reaching out.

1. Yes, multiple users with an admin role can respond to a live chat. In private messages, users can send messages either to specific individuals or to all users.

2. Please share the wp-login credentials in a private reply so I can thoroughly check the issue. Once I’ve reviewed it, I’ll be able to answer your questions more accurately.

3. Could you clarify what you mean by “owner”? Are you referring to subscribers or customers?

Best Regards

It has been fixed; please wait for an update.

We have identified the issue, and it will be fixed in the upcoming update.

As mentioned previously, for customization, please submit a customization request through this link. You will be informed if the request is feasible.

Here is the screenshot

Regards

Hello,

We have resolved the issue. Please await further updates. Alternatively, if you prefer, you can grant me administrator access to make the necessary adjustments directly in the plugin code editor.

Regards