Could you please share the related URL of the page, so that I can check how the preview is appearing for the shortcode you have shared.
Normally, if you enable the open in browser settings, it will open the pdf in a new window.
In the latest update, we’ve introduced new UI improvements. You can now easily customize colors and button radius by navigating to Downloads > Settings > User Interface.
Hello,
Thanks for reaching out.
WordPress Download Manager automatically renames uploaded files to prevent duplication and enhance security, if File Already Exists is set to Rename New File. You can use this setting to prevent the file from being renamed.
Please check and let me know how it goes.
Regards
Thanks for sharing the screenshots, we are checking the issue.
We didn’t include predefined templates with template tags because we wanted to give users full flexibility. This allows them to create templates that best suit their specific needs. In pro version, you can create your own custom templates from Templates > Create Template.
Kindly try changing the Color Scheme to Light from here: Downloads > Settings > User Interface > Color Scheme
Hello,
Thanks for reaching out.
Could you please share the relevant URL along with comparison screenshots of the link template from the latest version and version 6.8.9 (use this tool to share the screenshots? This will help us to identify the problem and provide appropriate suggestions.
We look forward to your response.
Regards
Okay, I am checking the auto-synced files and will provide you with an update shortly.
I appreciate your patience.
Just to confirm, are you referring to the issue occurring with auto-synced files? Specifically, when you upload or download an auto-synced file from S3—is that correct?
Kindly try using this shortcode
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="slug" jstable=1 order_by="publish_date" order="ASC" cols="title,file_count,download_count|categories|publish_date|download_link" colheads="Title|Categories|Publish Date|Download::155px"]
Let me know, if this works for you.
Hello,
Thanks for reaching out.
We are currently investigating the issue from our end. In the meantime, could you please share the version of the Download Manager you are currently using?
Regards
Note: It’s actually a template tag not a short-code. We will update the documentation to avoid misunderstanding.
For now, please use the shortcode like this,
<div class="w3eden">[wpdm_changelog id="29672" title="Version History" collapsed="false" show_empty="true"] </div>
We will fix this in the upcoming update.
Thanks for sharing the information, we are checking.
Hello,
Please pay a visit here for [wpdm_changelog] documentation: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_changelog-display-a-packages-version-history/
Regards
Thanks for sharing the credentials, we are checking the issue and will provide you with an update shortly.
Hello,
Thanks for reaching out.
To check the audio player, could you please share the related URL’s of the audio files in a private reply?
I look forward to your response.
Regards
We have refunded the duplicate payment.
Regards
Hello,
I hope this message finds you well.
Thanks for sharing the detailed information. We are checking the issue and will provide you with an update shortly.
I appreciate your patience.
Regards
Hello @effect decision
If you have any queries, please open a separate ticket. It will help us to identify the issue easily.
Regards
Yes, should be a caching issue.
