Tahasin

Hello,

I hope you are doing well and thanks for reaching out.

Are you asking about sorting the files under a particular category in either ascending or descending order?

Please check and let me know.

Regards

Hello,

I hope you are doing well and thanks for reaching out.

Currently, there are no options to disable the notification emails. I’ll discuss this with our development team and provide an update soon.

Regards

Hello,

I hope you are doing well and thanks for reaching out.

Kindly submit an order note outlining the issue from this page

Regards

Kindly check the tool bar now, I have adjusted some CSS code.

– Are you referring to this configuration in this page? This configuration is only for Archive page add-on not for category. You have to set it from category settings.

– The issue is due to the container size; try enlarging it and it should display correctly.

– Right now there is no downloads available under the cateogory Gerencia General/gerencia-general/ , could you please uplaod a couple of files so that I can check if the files are appearing fine.
– I am checking the column issue.

For test I have used this category : gestion-documental

Is it possible to use the shortcodes on a new blank page? Doing so could help us identify the problem.

If you want you can display the categories using wpdm_categories shortcode. wpdm_all_packages could be a nice option too.

Please check.

Kindly use this CSS code in you theme’s custom CSS section:

@media (max-width: 767px) {
  .media {
    display: flex;
    flex-direction: column;
    font-size:13px;
    word-break: break-word;
  }
  
 .media .package-title a {
   font-size:14px;
}
  .media .ml-3 a{
    font-size:10px;
  }
}

This should fix the issue. Please check and let me know.
Regards

Hello, Atipa

Thanks for reaching out.

We are checking the issue and will provide you with an update shortly.

Regards

Don’t hesitate to submit a support ticket if you encounter any problems.
Regards

Glad to hear that.

I’d be truly grateful if you could leave a 5-star review here if you found my help valuable.

Regards

Hello, Fabio

I hope you are doing well and thanks for reaching out.

You can use shortcodes to apply the link template, such as [wpdm_package id='510' template="link-template-panel"]. Simply copy your desired template ID and place it under the template variable like template="template-id".

Please let me know if the explanation is clear and don’t hesitate to ask if you have more questions.

Regards

Yes, I can see the titles from Chrome. Glad to hear that it’s working.

Version 3.9.4 is available now !!

Please send the wp-login credentials in a private reply so we can make the changes for you.

Try changing the primary color(default) from settings > user interface.

Hello, Eiichi

I hope this message finds you well and thanks for reaching out.

Kindly share wp-login credentials in a private reply to check the issue.

Regards