Tahasin

Forum Replies Created

Viewing 25 posts - 101 through 125 (of 2,741 total)
in reply to: Template for email for Notification plugin #208482

Tahasin
Moderator

Hello Joel,

I hope you’re doing well. Could you please let us know what text you’d like us to use instead of “Check Updates”?

Regards

in reply to: Category filtering #208479

Tahasin
Moderator

Kindly share-wp login credentials in a private reply to check the issue.

in reply to: Category filtering #208456

Tahasin
Moderator
This reply has been marked as private.
in reply to: How to set download limits per packet for all users #208454

Tahasin
Moderator

Sure, if you have further queries feel free to ask.

Regards

in reply to: How to set download limits per packet for all users #208448

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Daily Download Limit Add-on for WordPress Download Manager Pro will help you to set up download limits for different user roles. You can set download limit per user role using the Download Limits add-on.

You can set download limit for specific package from the package settings section but it wont reset automatically. Here is the screenshot

Please check and let me know.
Regards

in reply to: Need Refund #208444

Tahasin
Moderator

Hello,

Thanks for reaching out.

Kindly send an order note from this page describing the issue. Here is the order note tutorial.

Regards

in reply to: Category filtering #208430

Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

Hello,

I hope this message finds you well and thanks for reaching out.

– Could you please share a screenshot of the error you’re seeing related to add-update.php? Additionally, it would be helpful to know how the error is triggered, is it appearing during a specific action on the site, or are you only seeing it in the error log?

– You can try clearing the stats data to reduce memory usage. To do this, go to:
Downloads > Settings > Privacy > Cache & Stats.

– If you have a good amount of users, and hooked into WPDM for download tracking, it can further memory usage and overhead.

Looking forward to your update!!

Regards

in reply to: File not deleted when deleting a Download #208415

Tahasin
Moderator

Glad to hear that, it worked.
If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!

in reply to: File not deleted when deleting a Download #208413

Tahasin
Moderator
This reply has been marked as private.
in reply to: Searchable User Table #208411

Tahasin
Moderator

Hello,

I hope you’re doing well, and thank you for reaching out.

Just to clarify, are you referring to displaying a list of users in a table format, so that they can be searched by their username?

Please let me know if I’ve understood your request correctly, and feel free to share a bit more detail so I can better assist you.

Regards

in reply to: Newsletter addon – E-mail in french #208400

Tahasin
Moderator

Glad to hear that, it worked.
If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!

in reply to: Downloading multiple files #208395

Tahasin
Moderator

Unfortunately, we provide support via support forum only. If it is okay for you, kindly share the package URL in a private reply to check how the downloads are appearing, you can also share some screenshots as well using this tool


Tahasin
Moderator
This reply has been marked as private.
in reply to: Downloading multiple files #208390

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Could you please share the related URL and wp-login credentials in a private reply to check the issue? It will help us to address the issue easily.

Regards

in reply to: Error Updating WPDM Pro #208383

Tahasin
Moderator

Glad to hear that, it worked.
If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!

in reply to: Error Updating WPDM Pro #208381

Tahasin
Moderator

Have you tried the workaround I have shared with you?

For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated.

Kindly check and let me know if this works for you.
Regards


Tahasin
Moderator

You can customize the link template from Downloads > Templates > Link Template section.

in reply to: Make Subfolders for downloads #208370

Tahasin
Moderator

Yes, you can upload new image.


Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

We have identified the issue, update is coming soon. I appreciate your patience.
Regards

in reply to: Newsletter addon – E-mail in french #208347

Tahasin
Moderator

I have update the file, kindly check.


Tahasin
Moderator

Hello,

I hope this message finds you well and thanks for reaching out.

Kindly share related URL in a private reply to check the issue.

Regards

in reply to: Newsletter addon – E-mail in french #208340

Tahasin
Moderator

Sure, I will give you an update here.

in reply to: Newsletter addon – E-mail in french #208335

Tahasin
Moderator

Please send your wp-login credentials via private message so we can update the language pot file.

Viewing 25 posts - 101 through 125 (of 2,741 total)