Tahasin

Could you please share the direct download link to that file from PCloud in a private message?

Feel free to open a new support ticket if you need any help.

If my support made things easier for you today, leaving a 5-star review [here] would truly make my day.
Your feedback means a lot to us and helps us keep doing what we love! ✨

Thank you!

I have adjusted the translation for you, please check and let me know.

Could you please share the related URL and wp-login credentials in a private reply to check the issue?

Could you please share the login credentials in a private reply to check the issue?

I noticed that the downloads are appearing correctly in the free version.
Could you please activate the Pro version so I can investigate further and identify what might be causing the issue there? All the shortcodes seem to be working fine on our end.

Please check and let me know.

Regards

I can see the font color have been changed, you can fix it by applying CSS in link template section.

Kindly use this tool : https://prnt.sc/

Hello, @Jakub

Thank you for sharing your detailed feedback.

We understand your requirement and the scenario you’ve outlined. However, when access to a category is assigned to multiple roles, all users with those roles will have visibility into the contents of that category — regardless of individual file-level restrictions. This behavior is aligned with the current structure of the access control system.

If a file within a shared category needs to be visible to only one specific role, the recommended approach is to create separate categories for each role.

Thank you for your understanding.

Best regards

Welcome !!

If my support made your day a little easier, I’d truly appreciate a moment of your time to leave a 5-star review [here]—your feedback means a lot to us and helps us keep doing what we love!

Thank you!!😊