Tahasin

Forum Replies Created

Viewing 25 posts - 1,026 through 1,050 (of 2,947 total)
in reply to: Plugin can’t update #204961

Tahasin
Moderator

Glad to hear that, the problem has been resolved.

in reply to: Plugin can’t update #204955

Tahasin
Moderator

Hello,

Thanks for reaching out.

Please follow these steps below for updating the Plugin for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Please check and let me know.

Regards

in reply to: Auto Renew Access #204953

Tahasin
Moderator

If you’d like to turn off auto-renewal, please provide your order ID, and we will disable it for your account.

in reply to: Request for Account Closure and Full Refund #204952

Tahasin
Moderator

I have sent your message to the relevant authority, and you will receive a response shortly.I appreciate your patience.

Regards

in reply to: Auto Renew Access #204947

Tahasin
Moderator

Hello, @Adam

Thanks for reaching out.

For renewal related issue, please send an order note from this page

Regards

in reply to: WPDM with learndash #204945

Tahasin
Moderator

You will get a response there.

in reply to: WPDM with learndash #204943

Tahasin
Moderator

Please check the screenshot

in reply to: WPDM with learndash #204941

Tahasin
Moderator

For refund related issue, please send an order note from this page:https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

in reply to: PDF Viewer Not Working #204940

Tahasin
Moderator

With the WPDM Default Values add-on, you can apply a page template to all packages simultaneously.https://www.wpdownloadmanager.com/download/wpdm-default-values/

in reply to: WPDM with learndash #204934

Tahasin
Moderator
This reply has been marked as private.
in reply to: Request for Account Closure and Full Refund #204931

Tahasin
Moderator

You will receive a prompt response there by tomorrow.

in reply to: WPDM with learndash #204930

Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

Hello,

Thank you for reaching out! We are currently looking into the issue and will provide you with an update shortly.

Regards

in reply to: WPDM with learndash #204927

Tahasin
Moderator
This reply has been marked as private.
in reply to: WPDM with learndash #204923

Tahasin
Moderator

Kindly share relate url where the message “You are not allowed to download” is appearing. Also share the wp-login credentials in a private reply to check the issue.

in reply to: WPDM with learndash #204920

Tahasin
Moderator

I have demonstrated the process using subscriber,customer as an example, but you can apply this to any user role, such as admin, editor, author, or any custom roles.

in reply to: WPDM with learndash #204918

Tahasin
Moderator

Hello, Hardy

Thanks for reaching out.

You can set access level for packages/files from the package settings section. Here is a screenshot for your assistance.

Please check and let me know.

Regards

in reply to: PDF Viewer Not Working #204916

Tahasin
Moderator

We have identified the problem and will give you an update shortly. Thanks for your patience.

Regards

in reply to: Request for Account Closure and Full Refund #204915

Tahasin
Moderator

Hello, Terry

I hope you are doing well and thanks for reaching out.

Please send an order note from this page:https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases.

Regards

in reply to: PDF Viewer Not Working #204909

Tahasin
Moderator

Hello,

I hope this message finds you well and thanks for reaching out.

Please send the wp-login details in a private reply so I can investigate the issue from your end, as the PDF preview add-on is functioning correctly in our setup.

Regards

in reply to: PDF Viewer Can’t Display #204907

Tahasin
Moderator

Hello @Matthew

Kindly create a new ticket outlining the issue so we can promptly address it.

Regards


Tahasin
Moderator

You can check our Full Access Pack. This package will enable your access to all current and upcoming items on this site.


Tahasin
Moderator

Advanced Custom Fields requires an annual subscription payment, you have to pay yearly.

in reply to: WP Membership Pro #204897

Tahasin
Moderator

I am unable to find the Pro Membership add-on on your site; could you please check?

in reply to: WP Membership Pro #204895

Tahasin
Moderator

In the recent update, we improved members download area.

Viewing 25 posts - 1,026 through 1,050 (of 2,947 total)