Hello!
Thanks for reaching out.
Please share the wp-login credentials in a private reply to check the issue.
Regards
Fixed the issue, please check now.
We are checking the issue and will give you an update shortly.
Regards
Hello, Robert
I hope you are doing well and thanks for reaching out.
Could you please share wp-login credentials in a private reply to check the issue?
Regards
Here https://yourdomain.com/?wppmsr=1, 1 indicates that the feature is enabled or active. Notifications will be sent to users 7 days prior to renewal.
If you have additional questions, kindly post them on the support forums.
Regards
We will add this feature in the upcoming update.
It appears that the feature is already available in the download managers email template section. Kindly turn off the email status for Download Limit Reached template to cancel. Here is a screenshot for your help.
I’m sorry for forgetting that this feature was already there😔.
Unfortunately, the feature is still not available. I will talk with our dev team about this feature and give you an update.
Regards
The CSS for portrait mode is functioning well on our side, so there might be a conflict between the theme and the download manager.
It’s good to know it’s working properly now.
Hello,
I hope you are doing well and thanks for reaching out.
Are you asking about sorting the files under a particular category in either ascending or descending order?
Please check and let me know.
Regards
Hello,
I hope you are doing well and thanks for reaching out.
Currently, there are no options to disable the notification emails. I’ll discuss this with our development team and provide an update soon.
Regards
Kindly check the tool bar now, I have adjusted some CSS code.
– Right now there is no downloads available under the cateogory Gerencia General/gerencia-general/ , could you please uplaod a couple of files so that I can check if the files are appearing fine.
– I am checking the column issue.
For test I have used this category : gestion-documental
Is it possible to use the shortcodes on a new blank page? Doing so could help us identify the problem.
If you want you can display the categories using wpdm_categories shortcode. wpdm_all_packages could be a nice option too.
Please check.
Kindly use this CSS code in you theme’s custom CSS section:
@media (max-width: 767px) {
.media {
display: flex;
flex-direction: column;
font-size:13px;
word-break: break-word;
}
.media .package-title a {
font-size:14px;
}
.media .ml-3 a{
font-size:10px;
}
}
This should fix the issue. Please check and let me know.
Regards
Hello, Atipa
Thanks for reaching out.
We are checking the issue and will provide you with an update shortly.
Regards
Don’t hesitate to submit a support ticket if you encounter any problems.
Regards