Kindly try applying this CSS in your theme’s Additional CSS section
.category-blocks .row .col-md-4 {
margin-bottom: 25px;
}
Kindly share the package URL to check the issue
Yes, removing this might cause errors in the plugin.
Hello,
It’s a bit difficult for us to provide a proper solution when the setup has been customized. I hope you understand.
Have you updated any plugin (Download Manager or Ajax Search Lite)?
Kindly share a screenshot showing where you added the pagination = show code.
Regards
__xnonce=PANTHEON_STRIPPED, that means the routing layer is actively sanitizing or stripping any query variable starting with __. Kindly ask pantheon support to whitelist the __xnonce variable. This should fix the issue.
https://dev-h2scan.pantheonsite.io/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-stats&type=prepare-export&__xnonce=PANTHEON_STRIPPED
Thanks for the information!
Would it be okay if I make some code changes to the Download Manager plugin directly on your site to check the hash validation?
Hi there,
Thank you for the suggestion! We really appreciate your feedback. We’ll review this request and check the feasibility of adding a filter hook to modify the file before wpdm_download_file() is executed or headers are sent. If it’s possible to implement safely and efficiently, we’ll include it in a future update.
Best regards,
Tahasin
You’re welcome! Looking forward to hearing the result.
Thank you for your understanding and cooperation.
The Archive page compact would be the best solution for you, you can check it from here.
This view is coming from our Directory add-on: https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/
If you want to display 20 packages for wpdm_all_packages then you can use this shortcode:
[wpdm_all_packages login=1 thumb=0 items_per_page="20" jstable=0 order_by="field_name" order="ASC" cols="title,file_count,download_count|categories|author_name|update_date|download_link" colheads="Title|Categories|Author|Update Date|Download::155px"]
Here you can find all the download manager shortcodes: https://www.wpdownloadmanager.com/doc/short-codes/
Please let me know, if you require further assistance.
Regards
This is the actual view of wpdm_all_packages shortcode.
This is a customized toolbar, which is not coming from wpdm_all_packages shortcode.
Unable to check the test page without login credentials
Kindly share the wp-login credentials in private reply to check the issue thoroughly.
To restore the search and sorting options, please add jstable=1 inside the shortcode.
Could you let me know where you found this code?
<p><!– wp:download-manager/datatable {“include_children”:true,”operator”:”AND”,”items_per_page”:”20″,”cols”:”icon|page_link|categories|download_link”,”colheads”:”|اسم الكتاب|التصنيف|تحميل”} /–></p>
Hello,
Thanks for reaching out.
Kindly try using this short-code
[wpdm_all_packages login=1 thumb=0 items_per_page="20" jstable=0 order_by="field_name" order="ASC" cols="icon|page_link|categories|download_link" colheads="|Book Title|Category|Download"]
Let me know if this works.
Regards
Hello,
Thanks for reaching out.
Admin will receive a notification email after a successful download.
Kindly share wp-login credentials and related package URL in a private reply to check the issue thoroughly.
Regards
Hello,
I hope this message finds you well and thanks for reaching out.
Yes, you can export the live form entry records using the Data Export add-on.
Please check and let me know, if you have further queries.
Regards
Hello,
Thanks for reaching out.
For refund related issue, please send an order note from this page
You can follow this tutorial to send the order note: https://youtu.be/h46gJwjtcV8?si=TgNX8pnJY8Rtn8xQ
Regards