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Tahasin

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Viewing 25 posts - 76 through 100 (of 3,157 total)
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Jan 21, 2026 at 3:26 pm in reply to: I have to update an old wordpress page with weird WPDM Version #210911

Tahasin
Moderator

Hello,

Thanks for reaching out.

The 4.5.0 version you’re seeing was part of an older Pro edition of the Download Manager plugin, the current pro version is 7.1.0. V3.3.46 is the latest free version.
Here is the Download Manager Pro changelog.

Since this is a very old version of Download Manager, it’s difficult to guarantee that a migration would work smoothly or without issues.

If you have further queries, feel free to ask.

Regards

Jan 21, 2026 at 3:05 pm in reply to: Update 7.0.2 has serious problems. #210903

Tahasin
Moderator

Thanks for sharing the credentials. We will check and provide you with an update shortly.

Jan 21, 2026 at 1:01 pm in reply to: Form Lock Now not working after update – AGAIN…. #210895

Tahasin
Moderator

Thanks for sharing the details. I will provide you with an update shortly.

Jan 21, 2026 at 11:48 am in reply to: Form Lock Now not working after update – AGAIN…. #210893

Tahasin
Moderator

Hello,

Thanks for reaching out and sorry for the inconvenience.

Please share the related URL/screenshots in a private reply, to check the issue.

Looking forward to your response.

Regards

Jan 21, 2026 at 11:10 am in reply to: list showing as grid #210889

Tahasin
Moderator

Glad to hear that, it worked for you 😀

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you !!

Jan 21, 2026 at 5:33 am in reply to: pCloud API credentials require frequent reconnection #210877

Tahasin
Moderator

Dropbox Explorer and pCloud Connector update is available now.

Jan 21, 2026 at 5:13 am in reply to: list showing as grid #210876

Tahasin
Moderator

Hello, @Christine

Please open a separate ticket and we will assist you there to fulfill your requirement.

Thanks for your understanding.

Jan 20, 2026 at 5:00 am in reply to: list showing as grid #210856

Tahasin
Moderator
This reply has been marked as private.
Jan 20, 2026 at 4:56 am in reply to: Critical Errors #210855

Tahasin
Moderator

Welcome !!

Jan 19, 2026 at 6:11 pm in reply to: Critical Errors #210848

Tahasin
Moderator

Hello,

Thanks for reaching out.

The error was related to v3.3.38 and was immediately resolved. As you can see , the date mentioned in the error is 23 December.

[23-Dec-2025 05:23:28 UTC] PHP Fatal error:

If you are encountering this error in the latest version, please share temporary login credentials in a private reply so we can take a closer look.
Looking forward to your response.

Regards

Jan 19, 2026 at 6:00 pm in reply to: list showing as grid #210847

Tahasin
Moderator

Hello,

Thanks for reaching out.

Are you trying to achieve this view without the toggle button—using only the list view?
List view, using the template code you shared.

Jan 19, 2026 at 11:08 am in reply to: Database error Unknown column ‘status’ in __wpdm_process_jobs cron job #210834

Tahasin
Moderator

Hello,

Thanks for reaching out.

Could you please share wp-login credentials in a private reply to check the issue and also elaborate how the error is appearing.

Looking forward to your response.
Regards

Jan 19, 2026 at 10:45 am in reply to: pCloud API credentials require frequent reconnection #210831

Tahasin
Moderator

We are currently working on both the pCloud and Dropbox Explorer add-ons. New updates for both will be released soon.

Jan 19, 2026 at 9:35 am in reply to: pCloud API credentials require frequent reconnection #210829

Tahasin
Moderator

Hello,
I hope this message finds you well.

Thanks for sharing the details, we’re investigating the issue from our end and will provide an update here soon.

Regards

Jan 19, 2026 at 8:15 am in reply to: Renewed in October 25 but shows expired January 12 #210827

Tahasin
Moderator

Welcome !!

Jan 19, 2026 at 7:44 am in reply to: Renewed in October 25 but shows expired January 12 #210825

Tahasin
Moderator

Hello,

Thanks for reaching out and extremely sorry for the inconvenience.

For order related problems please send an order note from this page or contact live support.

However, the order is active now.

Note: We don’t provide any support via email.

Regards

Jan 19, 2026 at 6:27 am in reply to: Translation is gone on the login form #210823

Tahasin
Moderator

Update is available now!!

Jan 19, 2026 at 5:02 am in reply to: Critical Error with Adding New Files on Front End #210822

Tahasin
Moderator

Update is available now !!

Download Manager Addons for Elementor

Jan 19, 2026 at 4:46 am in reply to: S3 Plugin Issue #210821

Tahasin
Moderator

We have updated the plugin on your end, kindly check and let me know how it works.

Looking forward to your response.

Jan 18, 2026 at 9:58 am in reply to: Setting and shortcodes not working #210819

Tahasin
Moderator

You can try this shortcode: [wpdm_user_profile]
Documentation: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_profile-public-profile-short-code/

or

You can use the wpdm_all_packages shortcode on a separate page and redirect users to that page after they log in.

Jan 18, 2026 at 9:47 am in reply to: Setting and shortcodes not working #210817

Tahasin
Moderator

For now, there is no alternative available for wpdm_my_downloads, but users can view their download history from the history tab.

However, you can display all packages or a specific category using other shortcodes on a different page. Kindly check all the shortcodes here.

Jan 18, 2026 at 8:23 am in reply to: Setting and shortcodes not working #210815

Tahasin
Moderator

[wpdm_my_downloads] shortcode is related to Advanced Access Control add-on. That is why it’s not working for you

Jan 18, 2026 at 7:43 am in reply to: Setting and shortcodes not working #210812

Tahasin
Moderator

Sure, let me know how it goes.

Jan 18, 2026 at 7:38 am in reply to: Setting and shortcodes not working #210810

Tahasin
Moderator
This reply has been marked as private.
Jan 18, 2026 at 7:26 am in reply to: Setting and shortcodes not working #210808

Tahasin
Moderator

Please share wp-login credentials in a private reply to check the issue thoroughly.

Viewing 25 posts - 76 through 100 (of 3,157 total)
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