Tahasin

Forum Replies Created

Viewing 25 posts - 76 through 100 (of 3,420 total)
Mar 3, 2026 at 10:23 am
#212497
Moderator
Tahasin
Staff OP

Yes, we will add a download feature in the next update.

Mar 3, 2026 at 5:07 am
#212463
Moderator
Tahasin
Staff OP

Sure

Mar 3, 2026 at 5:07 am
#212462
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Could you please share a screenshot showing exactly where the Coming soon… message appears? That will help us better understand what you’re seeing.

Also, to clarify: yes, you can export all of your files in CSV format. However, the master download link is not included in the CSV file.
Demo export file
Import & Export documentation

Looking forward to your response.
Regards

Mar 2, 2026 at 3:21 pm
#212450
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.
The amount related to Invoice ID 269088317 has been successfully refunded.

Regards

Mar 2, 2026 at 11:50 am
#212445
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Mar 2, 2026 at 11:27 am
#212442
Moderator
Tahasin
Staff OP

Could you please share temporary login credentials in a private reply to check the issue?

Mar 2, 2026 at 11:05 am
#212440
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.
To exclude the Repository category from compact view please add this variable inside the shortcode xcats="repository"

[wpdm_archive_compact template="link-template-default" xcats="repository" cols=2 colspad=1 colsphone=1 items_per_page="10" orderby="download_count" order="DESC" login=1]

Let me know how it goes.
Regards

Mar 2, 2026 at 10:00 am
#212438
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Mar 1, 2026 at 8:18 am
#212429
Moderator
Tahasin
Staff OP

We will release an update within next week. I appreciate your patience.

Mar 1, 2026 at 4:47 am
#212421
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

To cancel subscription or refund, please send an order note following the instructions provided on this page.

Regards

Feb 27, 2026 at 11:46 pm
#212411
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.
– Could you please share the specific URL where your customer is experiencing issues with account creation or logging in?

– You can check frontend settings documentation here. If you have any specific questions regarding the frontend, please feel free to ask.

Looking forward to your response.
Regards

Feb 27, 2026 at 5:17 pm
#212408
Moderator
Tahasin
Staff OP

Sure, I will update you here.

Feb 27, 2026 at 4:20 pm
#212406
Moderator
Tahasin
Staff OP

Glad to hear that, it’s working now.

By toggling the setting and then switching it back, this step effectively helped clear or invalidate any cached data that was preventing the notification from triggering properly.

Thank you for sharing the details,this insight will certainly be helpful to others who may run into the same issue in the future.

Appreciate your patience and support on this.

Feb 27, 2026 at 11:04 am
#212404
Moderator
Tahasin
Staff OP

Thanks for sharing the details. I will provide you an update shortly.

Feb 26, 2026 at 11:53 pm
#212398
Moderator
Tahasin
Staff OP

Please try clearing your cache and performing a hard refresh on the settings page.

Feb 26, 2026 at 11:51 pm
#212397
Moderator
Tahasin
Staff OP

Thank you. We are investigating the issue and I hope it will be fixed in the next update.
I appreciate your patience.

Feb 26, 2026 at 11:45 pm
#212396
Moderator
Tahasin
Staff OP

Welcome!!

Feb 26, 2026 at 11:45 pm
#212395
Moderator
Tahasin
Staff OP

Sure, once the latest version of the PDF viewer is released, I’ll update you here.

Feb 26, 2026 at 4:16 pm
#212387
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Feb 26, 2026 at 4:16 pm
#212386
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Feb 26, 2026 at 3:50 pm
#212384
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Kindly share the related URL in a private reply so we can review and check the issue. Also, please let us know the version of the download manager you are currently using.

Regards

Feb 26, 2026 at 2:08 pm
#212381
Moderator
Tahasin
Staff OP

Okay, thanks for sharing the details with us. We are currently checking the log entries.

Feb 26, 2026 at 11:28 am
#212374
Moderator
Tahasin
Staff OP

Glad to hear that, the problem has been solved.

Thank you for sharing the logs. Could you please let us know the specific task or activity you were performing that resulted in triggering the logs?
We are also checking from our end, why these entries are being triggered.

Regards

Feb 26, 2026 at 11:08 am
#212372
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Could you please let us know the exact difficulties you’re experiencing with the latest version?

Looking forward to your response.
Regards

Feb 26, 2026 at 9:24 am
#212369
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Viewing 25 posts - 76 through 100 (of 3,420 total)