Tahasin

I changed the email lock from Download Instantly to Wait for Approval for testing. I reverted it to Download Instantly.

I have checked around 25 to 30 packages published between 2026 and 2026, and each package downloaded successfully without any issues.

Regarding the Mail Download Link issue, I have identified the problem.

Hello,

Thanks for reaching out.

Could you please share exactly where you applied the code? It would also be helpful if you could provide the URL where the code is working. Also share the Premium Package plugin version that you are using

In Pro version you can add version for each file from the Attached File list

Looking forward to your response.
Regards

Sure, I’ll check that as well.

Have you had a chance to check the packages from the newsletter links?
Also, you can share the screenshots using this tool, just paste the screenshot links here.

I’ll check the packages, no problem.

Could you please share the URL of the pages, if available, where I can find most of the packages, such as a categories page or a complete packages list? It would be really helpful for me to review a few files without having to open each package individually.

Sure, you can share the screenshots in a private reply.
I used the Chrome browser.

Hello,

Thanks for reaching out.

If you’re trying to display the video in the page template the same way as shown in this screenshot, it will only work with a YouTube video URL at the moment.

Regards

Thank you for sharing the details, I will provide you with an update shortly.

Regards

Hello,

Thanks for reaching out.

Extremely sorry for the inconvenience. To update your card information, please follow the instructions provided on this page:

How can I update my card details?

Regards

Hello,

Thanks for reaching out.

Please share related package URL and login credentials in a private reply to check the issue.

Regards

Hello,

Thanks for reaching out.

Could you please explain a bit more about this does not list single file for download in the package ? It will help us understand the issue promptly.

Looking forward to your response.
Regards

Hello,

Thanks for reaching out.

For refund related issue,please send an order note from this page: https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
Order Note tutorial : https://youtu.be/h46gJwjtcV8?si=7NMaTG0KI8KYbrR6

Regards

Hello,

Please send an order note from purchases tab, you will receive a prompt response there.

Thanks for your understanding.

Hello,

Thanks for reaching out.
You can download Google Drive Explorer zip file from this page:

Google Drive Explorer

Regards

Unfortunately, that feature is not available.

Please pay a visit here:

License

Hello,

Thanks for reaching out.

Please follow the instructions from this page:

I’m getting “Invalid License Key” error when trying to activate my WPDM Pro license. How do I fix this?

Let me know, how it goes.
Regards

I’m unable to provide an exact date at this time, but the update will be available within this month.
Unfortunately, the only way to download the images at the moment is by saving each file manually.

I appreciate your patience.