Tahasin

Kindly share your wp-login credentials in a private

Hello,

I hope you’re doing well. Apologies for any inconvenience caused.
Could you please share your order ID so we can look into the issue for you?

Regards

In this shortcode:
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="slug1,slug2,..." jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]

If you use login=1, the page will be members-only, and it will show a login form to the visitors who are not logged in.

Hello,

I hope you are doing well and thanks for reaching out.

Kindly share wp-login credentials in a private reply to check the issue thoroughly .

Regards

Hello,

I hope you are doing well and thanks for reaching out.

Please follow these steps below for updating the Plugin for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Let me know, if this works for you.

Regards

Update is available now!

If any information becomes available regarding this issue, I will update you here.
Thank you for your patience.

It will also require some customization.

Thanks for sharing the credentials, we will check and provide you with an update shortly.

Hi Tony,
I hope you are doing well and thanks for reaching out.

To use Download Manager on multiple sites (2-5), you’ll need a Business License; the Pro license is for a single site only.

For importing/exporting data to a new site, please visit this page. If you have further queries feel free to ask.

Regards

Hello, @C1

Please open a separate ticket describing the issue, it will help us to assist you properly.

Thanks for your understanding.