Tahasin

Forum Replies Created

Viewing 25 posts - 51 through 75 (of 2,725 total)
in reply to: m4a upload stopped #208749

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Kindly share wp-login credentials in a private reply to check the issue.

Regards

in reply to: Additional Info in Profile #208747

Tahasin
Moderator

For refund related issue, please send an order note from this page: https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
You can follow this tutorial to send the order note: https://youtu.be/h46gJwjtcV8?si=TgNX8pnJY8Rtn8xQ

in reply to: Template for email for Notification plugin #208722

Tahasin
Moderator
This reply has been marked as private.
in reply to: Hide Icon and thumb #208714

Tahasin
Moderator

Hello,

I hope you’re doing well, and thank you for reaching out.
Could you please share the related URL or a screenshot of the thumbnail and title? This will help us identify the issue more easily.

Regards

in reply to: Request: Watch Ad to Reset Download Limit #208712

Tahasin
Moderator

Hello,

Thank you for sharing this idea! That’s definitely an interesting suggestion for the Download Limit add-on.
We’ve noted it down for future updates. If it’s feasible, we’ll definitely look into adding this feature.

Regards

in reply to: Additional Info in Profile #208681

Tahasin
Moderator

Using Quick Forms, you can collect data directly from users through a signup form or shortcode, and the custom fields will display additional information for a particular file or package.
If you want to collect extra information from users, you’ll need to add those custom fields in QuickForms.

I hope this is clear to you. If you need any further assistance, please feel free to ask.

in reply to: Template for email for Notification plugin #208669

Tahasin
Moderator

– It’s primarily used for various add-ons, with over 100 available, and also certain download-manager features use that template.

– Possible but it will require customization. You can contact our customization team from here

in reply to: Additional Info in Profile #208658

Tahasin
Moderator

I have checked importing the CSV file, it’s not working.

in reply to: Template for email for Notification plugin #208652

Tahasin
Moderator
This reply has been marked as private.
in reply to: Template for email for Notification plugin #208649

Tahasin
Moderator

You can change this part from email template section

Best Regards,
Support Team
(link to website)

If you want, I can change the text Check Updates or remove it.

in reply to: Template for email for Notification plugin #208640

Tahasin
Moderator
This reply has been marked as private.
in reply to: Invalid License Key! #208633

Tahasin
Moderator

The license key is linked with impactca.com.au

in reply to: Additional Info in Profile #208617

Tahasin
Moderator
This reply has been marked as private.
in reply to: Template for email for Notification plugin #208616

Tahasin
Moderator
This reply has been marked as private.
in reply to: Invalid License Key! #208615

Tahasin
Moderator

Hello,

I hope this message finds you well and thanks for reaching out.

We are investigating the issue and will update you soon.

Regards

in reply to: Additional Info in Profile #208612

Tahasin
Moderator

Check the option User Profile Fields from Settings > Quick Forms. Then, the custom fields will appear in Edit User section.

in reply to: Additional Info in Profile #208610

Tahasin
Moderator

Thanks for sharing the CSV. I’ll test it in our setup and let you know the results.

Regards

in reply to: Import demo XML files are missing #208600

Tahasin
Moderator

Hello,

I hope you’re doing well. Apologies for the inconvenience.

Could you please share a screenshot of the XML demo you’re referring to? You can use this tool.

Kindly check and let me know.

Regards

in reply to: Template for email for Notification plugin #208594

Tahasin
Moderator

I hope you are doing well.
Just checking if you had a chance to read my previous message.

Regards

in reply to: Additional Info in Profile #208586

Tahasin
Moderator

Could you kindly share a CSV file containing user information(all the user information)? Just 2–3 sample entries will be sufficient for me to test it on our staging site.

in reply to: Additional Info in Profile #208584

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Yes, you can easily add users information to the profile section with our Advanced Custom Fields add-on. This add-on allows users to provide additional details directly through the sign-up forms.

Kindly check and let me know.
Regards

in reply to: Filterable Downloadtable #208557

Tahasin
Moderator

Kindly check this one, archive page compact view.

in reply to: Filterable Downloadtable #208553

Tahasin
Moderator

Hello, Georg

I hope you are doing well and thanks for reaching out.

You can use the wpdm_packages or wpdm_category shortcode, which comes with a filterable downloads table.

Please check and let me know.
Regards

in reply to: Template for email for Notification plugin #208539

Tahasin
Moderator

Have you configured a cron job through your hosting control panel?


Tahasin
Moderator

Hello,

Thanks for reaching out.

Kindly enable this settings from Downloads > Settings > General > File Download > Open in new window.

Regards

Viewing 25 posts - 51 through 75 (of 2,725 total)