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Tahasin

Forum Replies Created

Viewing 25 posts - 601 through 625 (of 2,761 total)
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May 5, 2025 at 1:05 pm in reply to: Sort and Search Result doesn’t work. #206067

Tahasin
Moderator

We are checking the issue and will give you an update within tomorrow. Thanks for your patience.

May 5, 2025 at 12:56 pm in reply to: Expiration Date on Downloads #206064

Tahasin
Moderator

Kindly share the wp-login credentials in a private reply to check the issue.

May 5, 2025 at 10:52 am in reply to: Sort and Search Result doesn’t work. #206057

Tahasin
Moderator

It’s working fine now

May 5, 2025 at 10:50 am in reply to: Sort and Search Result doesn’t work. #206055

Tahasin
Moderator

The short-code was placed under html component, after placing the shortcode inside the Text Block it’s working fine.

May 5, 2025 at 10:47 am in reply to: Sort and Search Result doesn’t work. #206053

Tahasin
Moderator
This reply has been marked as private.
May 5, 2025 at 10:23 am in reply to: Sort and Search Result doesn’t work. #206050

Tahasin
Moderator

Can I create a new page for testing the short code?

May 5, 2025 at 10:03 am in reply to: Sort and Search Result doesn’t work. #206048

Tahasin
Moderator

Also share the temporary login credentials in a private reply.

May 5, 2025 at 10:03 am in reply to: Sort and Search Result doesn’t work. #206047

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Kindly share the related URL(where sort/search not working) in a private reply to check the issue.

Regards

May 5, 2025 at 7:19 am in reply to: “Download” button disappeared #206040

Tahasin
Moderator

Glad to hear that.🤗

If you found my assistance helpful, I’d be truly grateful if you could leave a 5-star review [here].

Thank you so much!

May 5, 2025 at 6:51 am in reply to: Problem closing login modal window #206038

Tahasin
Moderator
This reply has been marked as private.
May 4, 2025 at 4:40 pm in reply to: “Download” button disappeared #206026

Tahasin
Moderator

The button has not disappeared; it’s still there, but its background color has changed to white. Please try updating the button color by going to Settings > User Interface > Colors.

Please check and let me know.

May 4, 2025 at 4:05 pm in reply to: “Download” button disappeared #206025

Tahasin
Moderator

We are checking the issue and will give you an update shortly.

Regards

May 4, 2025 at 3:54 pm in reply to: “Download” button disappeared #206023

Tahasin
Moderator

Hello, Winand

I hope you are doing well and thanks for reaching out.

Kindly share the related URL in a private reply, where you are encountering the issue.

Regards

May 4, 2025 at 10:54 am in reply to: Membership Duplicate Invoices #206018

Tahasin
Moderator

We’re checking the issue again and will provide you with an update shortly.

May 3, 2025 at 6:06 am in reply to: Unable to update credit card information for my account #205998

Tahasin
Moderator

We have sent you a payment method update link via order not. You will find it here in this page.

Please check and let me know.

Regards

May 2, 2025 at 8:20 pm in reply to: Expiration Date on Downloads #205993

Tahasin
Moderator

Hello, @Mark

Thanks for reaching out.

You can set package expiration date from package settings. Here is a screenshot for your assistance.

Regards

May 2, 2025 at 3:57 pm in reply to: Attach file error / Upload blocked. The file type is invalid-the file extension #205988

Tahasin
Moderator

If you found my assistance helpful, I’d be truly grateful if you could leave a 5-star review [here].

Thank you so much!🤗

May 2, 2025 at 3:54 pm in reply to: Attach file error / Upload blocked. The file type is invalid-the file extension #205987

Tahasin
Moderator

Glad to hear that, it worked.

May 2, 2025 at 3:31 pm in reply to: Attach file error / Upload blocked. The file type is invalid-the file extension #205985

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

kindly use this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your theme’s function.php file. This should fix the issue.
Please check and let me know.

Regards

May 2, 2025 at 3:29 pm in reply to: Unable to update credit card information for my account #205984

Tahasin
Moderator

Thanks for sharing the screenshot, we are checking the issue. Thanks for your patience.

May 2, 2025 at 2:35 pm in reply to: Unable to update credit card information for my account #205980

Tahasin
Moderator

Hello, @Gina

I hope this message finds you well and thanks for reaching out.

Unfortunately, we don’t provide support via email. Could you please share a screenshot of the error you are encountering while updating your card information?

You can use this tool to share the screenshot.

Please check and let me know.

Regards

May 2, 2025 at 1:48 pm in reply to: Using a HubSpot form for FormLock #205976

Tahasin
Moderator

Hello, @Paul

I hope you are doing well and thanks for reaching out.

WPDM – Form Lock plugin supports the following WordPress Form Builder / Contact Form Plugins:
Live Forms
Contact Form 7
Gravity Forms
Formidable Form
WPForms
Everest Forms
Forminator Form

May 2, 2025 at 1:04 pm in reply to: Membership Duplicate Invoices #205973

Tahasin
Moderator

Have you updated the plugin to the latest version? We haven’t encountered this issue in the latest release. Please update and let me know if the problem persists.

May 2, 2025 at 5:29 am in reply to: Cancel auto-renewal and refund #205955

Tahasin
Moderator

We have canceled the auto-renewal for that order ID.
Regards

May 2, 2025 at 5:26 am in reply to: How secure is Download Manager Pro? #205954

Tahasin
Moderator

Yes, you can avail our customization service by submitting a request through this page

Viewing 25 posts - 601 through 625 (of 2,761 total)
1 2 3 … 24 25 26 … 109 110 111