Tahasin

Hello, Tom

I hope this message finds you well and thanks for reaching out.

You can find all the files inside the uploads folder. wp-content > uploads >download-manager-files

Please check and let me.

Regards

Hello, David

I hope this message finds you well and thanks for reaching out.

You can protect your media library files by setting a password and assigning different access levels. Once a file is protected, it will only be accessible to users with the appropriate permissions.

If you have any further questions, feel free to ask.

Regards

It will be fixed in the next update.

Hello,

I hope you are doing well and thanks for reaching out.

Kindly share wp-login credentials in a private reply to check the issue thoroughly.

Regards

Could you please share the direct download link to that file from PCloud in a private message?

Feel free to open a new support ticket if you need any help.

If my support made things easier for you today, leaving a 5-star review [here] would truly make my day.
Your feedback means a lot to us and helps us keep doing what we love! ✨

Thank you!