Tahasin

Kindly share the wp-login credentials in a private reply to check the issue.

Hello, Mike

I hope you are doing well and thanks for reaching out.

Could you please share the order ID, the date you updated the license, and the email address used for the update? This information will help us quickly identify the issue and check the subscription status.

Please check and let me know.

Regards

Then, you will receive a prompt response there.

Hello, Paolo

I hope you are doing well and thanks for reaching out.

To meet your specific requirements, customization will be necessary. We kindly recommend reaching out to our customization team through this page.

If you have any further questions, please don’t hesitate to ask.

Regards

Your subscription is active now, please check.

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Hello, Antonella

I hope you are doing well and thanks for reaching out.

Please send an order note(with a description) from this page.
Here is the order note tutorial.

Regards

Hello,

I hope you are doing well and thanks for writing to us.

Kindly share the order id in a private reply.

Regards