Tahasin

I can see the the alert notification is not appearing for the free subscription but working fine for paid plans. We will fix this in the next update.

Unfortunately, no. We only provide support via support forum.

A temporary login link will work just fine—I just need to check it from your dashboard.

Regarding the order note:https://www.wpdownloadmanager.com/support/topic/auto-renewal-2/

We didn’t received any order note from your end. Kindly follow this video: https://www.youtube.com/watch?v=h46gJwjtcV8

The issue was related to the API endpoint, but we’ve resolved it on your end and will be releasing an update soon.
If you have any further questions or concerns, please feel free to create a new support ticket (we do not provide support via email).

Kindly check now.

Hello,

I hope you’re doing well. Could you please check now and let me know whether the expired message is still appearing?

Regards

Hello, Simon

I hope you are doing well. We have fixed the issue, and we hope it will not generate any duplicate invoices going forward. If you encounter any similar issues, please let us know.

Thank you so much for your support and patience.

Regards

I will give you an update this week. I appreciate your patience.

Welcome and have a nice day!

Hello,

Thanks for reaching out. Please share the order id in a private reply to check the issue.

Regards

We have tested downloading large files on our end, and everything is working fine. Could you please let us know where you are hosting your files and how you are uploading them? If you have a staging site available, it would be even easier for us to investigate and identify the cause of the issue.

Please check and let us know. Thank you!