Tahasin

Glad to hear that, you managed to fix the CSS issue.

Kindly check if the login page is selected in the frontend settings of download manager.

Hello,

Thanks for creating the ticket.

Kindly share wp-login credentials in a private reply to check the issue.

Regards

Admin UI should work with the 2019 theme.
Currently, I am unable to log in to your site.

Kindly share the wp-admin credentials(live site) in a private reply to check the issue.

Thanks, I will provide you with an update soon.

As a temporary workaround, you can use a password or email lock (with instant download enabled). I will provide you with an update on this soon.

Thanks for your understanding.

Sure

It will be addressed in the next update. I will update you here.

We completely understand your frustration with this matter. We are working to address it and will keep you updated

Unfortunately, I am unable to share the exact date but within this week. I appreciate your patience.

If you apply lock to a package that contains multiple files or attach directory, downloading an individual file will not work. It will be downloaded as a zip.

Welcome !!

You can translate these fields using a translation plugin such as Loco Translate. After installing it, go to the plugin’s interface, select Premium Package from the list, and then search for Name and Email to customize their translations.

To update the OneDrive integration, simply download the latest version from this page and install it on your site, just as you would with any other plugin. As I previously did on your test site.
I did not apply any modification on your site. Also try clearing the cache from settings > Privacy > Clear Cache

Here is the full documentation and tutorial video on OneDrive Integration

Hello,

Thanks for reaching out.

Could you please share the order ID or the email address you previously used to log in? That information will help us locate your order and assist you more effectively.

Thanks for your understanding.
Regards

Hello,

Could you please resend the login credentials? We’d like to run a thorough check once more.

It’s a bit unusual, each time we test the downloads, everything seems to work perfectly. I haven’t encountered this issue before either.

Welcome !!

OneDrive is not connected usually indicates an issue with your credentials, which is preventing the add-on from successfully connecting.
Please ensure that you are not using demo site OneDrive credentials on your live site or double check the credentials (domain, client id, client secret)

We are checking the issue and will provide you with an update shortly.