Paypal Payment issue

in Download Manager Free

Viewing 21 posts - 26 through 46 (of 46 total)
Apr 24, 2026 at 11:52 am
#213740
Participant
marwanist12
OP

you are the worst support man i ever seen beleive me…
i told you the page that i need to add the code to is not accessable or giving error after you loggedin.

again check the screenshot:
https://prnt.sc/fZJR_rEftmRf

Apr 24, 2026 at 11:59 am
#213741
Moderator
Nayeem Riddhi
Staff

The shortcode is working properly from our testing site here, https://free.wpdm.online/guest-checkout/, the same versions you are using. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. If possible I can also check that. However, for checking the error details can you also setup here, https://pipstrend.com/wp-admin/, please check the section as the image here
Screenshot-from-2026-04-24-17-58-02

Please kindly check let me know.

Thank you

Apr 24, 2026 at 12:02 pm
#213742
Participant
marwanist12
OP

man u mae me crazy…. forward the error u created to other represntative… u are the worst ever…
u have access and did not want to do nothing…lazy agent….really bad experience with u..

i can not do this now…try to find solution…back to your manager.

Apr 24, 2026 at 12:05 pm
#213743
Moderator
Nayeem Riddhi
Staff

It is working properly on other users not also claimed by other users also working properly in our enviroment. Please kindly check the details reply, the shortcode saving maybe conflicting somewhere.

Thank you

Apr 24, 2026 at 12:08 pm
#213744
Participant
marwanist12
OP

so you are lazy and stupid also…forward me to other…Nayeem Riddhi is the worst support ever…

Apr 24, 2026 at 12:12 pm
#213746
Moderator
Nayeem Riddhi
Staff

Ok, doesn’t matter. What you tell me. I have gave the instructions. Also forwarding to other team-mate.

Thank you

Apr 24, 2026 at 12:15 pm
#213748
Participant
marwanist12
OP

waiting for the new support to reply…..

Apr 24, 2026 at 1:06 pm
#213755
Moderator
Nayeem Riddhi
Staff

In the meanwhile can you set the error log checking monitor by the instruction here, https://pipstrend.com/wp-admin/ as the image attached,

Screenshot from 2026 04 24 17 58 02

Please if possible do.

Thank you

Apr 24, 2026 at 1:08 pm
#213757
Participant
marwanist12
OP

i will not do nothing…it caused by WPDM update…and waiting for your team to fix as you mentioned

Apr 24, 2026 at 1:21 pm
#213759
Moderator
Tahasin
Staff
This reply has been marked as private.
Apr 24, 2026 at 2:48 pm
#213760
Participant
marwanist12
OP

Thanks
now when i try to buy as a test the ebook via page:

تعلم تداول العملات الرقمية من الصفر

its not working…sendig email for me to sign up

https://prnt.sc/pUkxDJ1KjMVo

Apr 24, 2026 at 3:16 pm
#213761
Moderator
Tahasin
Staff
This reply has been marked as private.
Apr 24, 2026 at 9:16 pm
#213763
Participant
marwanist12
OP
This reply has been marked as private.
Apr 25, 2026 at 8:27 am
#213769
Moderator
Tahasin
Staff
This reply has been marked as private.
Apr 25, 2026 at 8:32 am
#213770
Participant
marwanist12
OP

Where can I find the email template for premium downloads?

Apr 25, 2026 at 8:44 am
#213771
Moderator
Tahasin
Staff
This reply has been marked as private.
Apr 26, 2026 at 8:48 am
#213775
Participant
marwanist12
OP

Thanks, Tahasin, for your explain,
just a question: what is the meaning of: Licensing option in the download file? If I enable it what will give, and if I disable it what will give? Check the screenshot below

https://prnt.sc/Q6lV1-2tJgn6

Thanks

Apr 26, 2026 at 8:52 am
#213776
Participant
marwanist12
OP

Also i have a question, after guest complete payment via paypal check out, what will be the redirect in the website?

Apr 26, 2026 at 11:35 am
#213778
Moderator
Tahasin
Staff

If licensing is enabled for a package, it will be displayed accordingly and can be used for various service tiers, such as standard, gold, or platinum subscriptions. When a user purchases one of these packages, a corresponding license is issued and on their purchases page, where it remains active for the specified duration for example, one year.
You can customize the license from Premium Packages > License Settings
It is typically unnecessary for one time purchases.
More documentation here, License Manager

Regarding the PayPal redirect URL after payment, you can set it from Premium Package > Payment > Paypal > Redirect Url

Apr 26, 2026 at 11:42 am
#213779
Participant
marwanist12
OP
This reply has been marked as private.
Apr 26, 2026 at 11:59 am
#213780
Moderator
Tahasin
Staff

Create Pay link is not functional at this moment, we are working on it.
If you have any further questions feel free to ask.

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